plumeriabay.com Reviews

About this Company

Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.

Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.  

Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA.  Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.

We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale.  We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.

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34 Product Ratings and Reviews

Queen Size - Cascade Made 800

Queen Size - Cascade Made 800

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4.9

Overall Star
Rating

5 Shopper Approved - Review Star
32
(94%)
4 Shopper Approved - Review Star
1
(3%)
3 Shopper Approved - Review Star
0
(0%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(3%)

About this Company

Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.

Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.  

Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA.  Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.

We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale.  We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.

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Queen Size - Cascade Made 800
Shopper Approved - Verified Customer
Queen Size - Cascade Made 800
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Marie C - 10/09/2021

In with the new

Worth every dollar. My old down pillows while still soft have lost their fluff and support. Medium is good for side sleeping.

quality
5/5
Marie C

10/09/2021 - N.Y.

Very informative website but still felt like I had to talk with a knowledgeable person. Most website give you phone numbers but you don't immediately speak with someone have to wait for a callback. Called Plumeria Bay and spoke with Steve right away. He recommended the pillow I just ordered. Can't wait. Thanks Steve.


Queen Size - Cascade Made 800
Shopper Approved - Verified Customer
Queen Size - Cascade Made 800
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beth C - 10/08/2021

Good pillow and fantastic customer service

quality
5/5
beth C

10/08/2021

They responded promptly when the pillow protector was not in original package. Excellent customer service


Standard Size - Cascade Made 800
Shopper Approved - Verified Customer
Standard Size - Cascade Made 800
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Andrea E - 09/24/2021

i was hoping the pillow would be much softer, fluffier, better quality, disappointed, but that is what i get for ordering online and not able to return.

quality
1/5
Andrea E

09/24/2021 - MI

i wanted to return the pillow as i wasn't happy with the quality and softness. I understand i can't return it, that is on me. I just expected a better quality overall for the price.


Standard Size - Cascade Made 800
Shopper Approved - Verified Customer
Standard Size - Cascade Made 800
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terry S - 09/17/2021

Plumeria Bay down pillow is the Best Pillow I ever had !

shopping for a pillow was easy , great information on choices , quality , and styles for different sleeping modes. The pillow came well packed . All the materials are great quality and clean . Instructions clear about care . First down pillow i have had in sixty years . Retains fluffiness and provides a better sleep than i have had in years . i have the 13 ounze medium quality , plenty of support . great company does what they say and will work with you on any concerns . first time buyer .

quality
5/5

Company Response

Thank you so much Terry for taking the time to write this wonderful review. We are so very happy that you found your perfect pillow! Wishing you many happy sleeps.

terry S

09/17/2021 - washington

great site easy to order


Standard Size - Cascade Made 800
Shopper Approved - Verified Customer
Standard Size - Cascade Made 800
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Patrick - 09/09/2021

Extra Soft

I have been looking for a really soft down pillow for years. This extra soft down pillow exceeded my expectations

quality
5/5

Company Response

Thank you so much for the great review Patrick! We are absolutely thrilled that you are enjoying your pillow. Wishing you many happy sleeps.

Patrick

09/09/2021 - FL

Very good customer service


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