plumeriabay.com Reviews
About this CompanyPlumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.
Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.
Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA. Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.
We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale. We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.
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4.6
Overall Star
Rating
About this Company
Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.
Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.
Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA. Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.
We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale. We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.
Ann M - 4 weeks ago
I learned that I am a down pillow person. I tried so many foam pillows and they were awful. I'm a side sleeper and enjoy the comfort of the pillow. But I am also a tosser and I find my head on the edge of the pillow. My neck gets no support with the constant tossing. I wish a down pillow had additional support for the neck. Otherwise, I will always purchase pillows from Plumeria Bay.
1 Company Review
4 weeks ago - NY
The woman I spoke with answered my questions. She was polite and helped me decide on the best pillow.
Linda L - 02/23/2023
Exactly what I needed for a good night's sleep.
02/23/2023 - FL
After researching the best goose down pillows I chose Plumeria Bay, and my pillow is exactly what I needed for a good night's sleep. Customer service was helpful in selecting the right pillow type for me and it arrived nicely packaged, along with the pillow cover. In the future I'll be buying all my down pillows from Plumeria Bay and I'm saving up now for the down featherbed.
Andy L - 12/30/2022
The pillows arrived yesterday. In proper time I will provide feedback.
12/30/2022
The pillows arrived yesterday. In proper time I will provide feedback. 12/29/2022
painterly - 12/27/2022
nicely made pillow protector
12/27/2022
Speedy delivery, quality product.
Les Z - 12/02/2022
Fit the pillows perfectly
12/02/2022 - MI
Ordering was easy and received my order in just a few days
Elizabeth O - 09/11/2022
Fabric was not as soft to the hand as I expected, but it works well as a protector under my pillow case.
09/11/2022 - WI
Always a positive experience. High quality pillows!
Carol - 05/17/2022
It’s ok. It’s a little noisy. Hopefully it will break in with use.
05/17/2022 - DE
I Love these products. We have the comforter and it is wonderful - so soft, light and warm. I'm sorry I have to put it away for summer. Got the down pillow and realized I picked the soft, which was softer than I expected. Steve from Customer Service was great and very helpful. The pillow has gone back to get more fill added. I went up to the firm fill.
Kathleen B - 02/01/2022
I think protecting my new pillow with this cover was a wise move....
02/01/2022 - FL
Now to receive the perfect pillow
Amelia - 12/09/2021
Washed well and fit well.
12/09/2021 - New Jersey
Informative website that really gave quality information to help in decision making. Really liked having the BBB rating info available since it added a level of confidence purchasing a pillow online. The option to have more down added or some removed after purchase really sealed the deal, though the pillows seem to be the perfect plumpness already. Very pleased with our purchase!
Terrance C - 10/17/2021
Seems to be of excellent quality and tailored to fit a standard pillow. I can't evaluate it's durability since I have only had it for a week but my impression is that it will last.
10/17/2021
I have been enjoying my new bed things for the last few days and offer this feedback. The bed sheets are wonderful, very smooth like silk, and should soften up with regular washings. They are also very amply cut so that there is a generous portion to tuck in as per your preference. The pillow is a dream and the firm was the right one for my noggin. Like resting my head on the breast of Mother Goose.
Tom R - 10/16/2021
I bought this pillow for my wife. She really, really likes it.
10/16/2021 - SD
It was excellent.
Fernando A - 09/08/2021
It was not as soft as I initially expected but it became "softer" after a couple of days.
Darlene D - 07/29/2021
The pillow protector is to stiff to allow the floating comfort of these fine down pillows - just my opinion
Sparrow M - 07/09/2021
Wonderful cover. Very sturdy
Katherine - 06/30/2021
This is just a pillow protector. However, it feels like very good quality and has a good tight weave, which is great for down pillows.
Company Response
Hi Katherine! Love to hear about your good experience with our product and customer service. We hope your pillow and pillow protector live up to your expectations. Please don't hesitate to reach out to us with any questions or concerns. Happy sleeping!
06/30/2021 - WA
I searched extensively online for a humanely-sourced, good quality down pillow. I was delighted to find one made nearby, in the Pacific Northwest! Buying locally, so to speak! I called the company directly, to ask a few questions. I actually spoke to a real human being, imagine that! He was helpful. The pillow arrived very quickly, well-packaged. The pillow was in a nice cotton storage bag, within the mailing box. I bought the entry-level 700 fill power down pillow. It has lots of loft. I'm still getting used to it a bit, after sleeping on "tired" old down pillows. I think I shall like it and that it will last a long time. I recommend this company.
Robert C - 06/01/2021
I purchased the Cascade Made™ 800 Standard Size Goose Down Pillow Medium (17oz) and added another 2 oz of down as I wanted it to be a little more firm. I am extremely happy with this pillow. It is very well made and dealing with Steve Clay was a pleasure. Highly recommended.
06/01/2021 - FL
I purchased the Cascade Made™ 800 Standard Size Goose Down Pillow Medium (17oz) and added another 2 oz of down as I wanted it to be a little more firm. I am extremely happy with this pillow. It is very well made and dealing with Steve Clay was a pleasure. Highly recommended.
Lois D - 05/24/2021
Happy
05/24/2021
Happy
Lindsey W - 04/06/2021
The material is substantial and the dimensions are perfect for a lofty pillow.
04/06/2021 - NY
These pillows are amazing quality and it's obvious that genuine care goes into making them. I've tried several well known and high end down suppliers and Plumeria Bay wins, hands down! I can't say enough - not to mention the customer service is absolutely top notch. I will DEFINITELY buy again! This (technically) makes 4 pillows I've bought now! Duvets/Comforters are next!
D K - 03/01/2021
I also love the new pillow I bought from you. They are a great buy.
03/01/2021 - MI
Pillow arrived damaged. Replaced quickly and with zero hassle. Highly recommend products and service.
Ed K - 02/14/2021
If you own a down pillow- this is a must have! Clean the protector, not the pillow- unless you have to!
02/14/2021 - CA
Best product of its kind that I found.
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