plumeriabay.com Reviews

About this Company

Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.

Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.  

Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA.  Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.

We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale.  We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.

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Standard Size - 800 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size - 800 Fill Power Goose Down Pillow
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Kiki - 2 days ago

We’ve tried many pillows over the years. Nothing compares to the Plumeria Bay pillows. Once you’ve tried one, you’ll never buy from any other pillow company.

quality
5/5
Kiki

2 days ago - NJ

Best place ever to buy bedding. Best pillows, comforters, sheets, customer service. We only buy from Plumeria Bay and have been for years.


Twin Size - 900 Fill Power Goose Down Comforter
Shopper Approved - Verified Customer
Twin Size - 900 Fill Power Goose Down Comforter
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margaret C - 4 days ago

PURRFECTTTT

PURRRRFECCCTTT! WOW, I'm more than satisfied. Warm and lightweight

quality
5/5
margaret C

4 days ago - az

Great Customer Service--and WONDERFUL Product!


Standard Size - 800 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size - 800 Fill Power Goose Down Pillow
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Larry J - 2 weeks ago

Great pillow!

This isn’t my first Plumeriabay pillow and probably won’t be the last. They are wonderful pillows!

quality
5/5
Larry J

2 weeks ago - Oh

Very easy to order. Very good website!


Add an Additional 3oz of down to the Perfect Fill #31914. For a total of 6oz of 700 Fill Power White Goose Down
Shopper Approved - Verified Customer
Add an Additional 3oz of down to the Perfect Fill #31914. For a total of 6oz of 700 Fill Power White Goose Down
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Donna K - 3 weeks ago

A Truly Great Pillow

They did exactly as I asked! At first, I asked that the pillow be between Soft and Medium, with the extra 3oz sent separately, then once it came and I actually slept on it, I asked for the pillow to be between a Medium and Firm. It's perfect!

quality
1/5
Donna K

3 weeks ago

Both by phone and website, the Owner and Customer Representative were super friendly and responsive.


Twin Size - 900 Fill Power Goose Down Comforter
Shopper Approved - Verified Customer
Twin Size - 900 Fill Power Goose Down Comforter
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Kay C - 3 weeks ago

Outstanding quality. The comforter is absolutely luscious.

quality
5/5
Kay C

3 weeks ago - MO

This is my second order from plumeria bay. My first comforter is so amazing I ordered another one. The quality is superb.


Sferra Celeste Twin Size Duvet Cover
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Sferra Celeste Twin Size Duvet Cover
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Kay C - 3 weeks ago

Very nice quality duvet cover but I had not realized that it was a button up. I very much dislike the button up style. The light blue color is very nice.

quality
5/5
Kay C

3 weeks ago - MO

This is my second order from plumeria bay. My first comforter is so amazing I ordered another one. The quality is superb.


King Size - 800 Fill Power Goose Down Comforter
Shopper Approved - Verified Customer
King Size - 800 Fill Power Goose Down Comforter
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Mika K - 10/19/2023

It’s well made and quality.

quality
5/5
Mika K

10/19/2023

Fast shipping and good quality down comforter


Add 8oz of 700 Fill Power White Goose Down to Standard Medium to make Extra Firm
Shopper Approved - Verified Customer
Add 8oz of 700 Fill Power White Goose Down to Standard Medium to make Extra Firm
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Colleen G - 10/18/2023

Bought the pillow and was hoping for better support for my neck. Not enough support so I got a fill for extra firm 700 and unfortunately it’s still not enough!! I am wondering if the 900 extra firm would be enough but…, I think I’ve spent enough on pillow. Got what the company recommended and disappointed.

quality
3/5

Queen Size -700 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Queen Size -700 Fill Power Goose Down Pillow
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Michael M - 10/02/2023

Great Pillows

The Pillows were up to my expectations, very satisfied.

quality
0/5
Michael M

10/02/2023 - NY

It appears the Company is very reputable.


Standard Size - 800 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size - 800 Fill Power Goose Down Pillow
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Lindsey - 09/27/2023

The best there is

I have bought several pillows from plumeria bay over the years, and at this point, having tried many other high-end goose down retailers, I always come back to plumeria bay. They are simply the highest quality, most luxuriously comfortable pillows I’ve ever come across — not to mention the customer service cannot be beat! Steve is very informative, helpful, patient, and responsive. Wonderful company and incredible products. Absolutely cannot be beat.

quality
1/5
Lindsey

09/27/2023 - New Jersey

Incredible customer service to match their amazing products.


Cotton Pillow Protector - Standard Size
Shopper Approved - Verified Customer
Cotton Pillow Protector - Standard Size
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Sam M - 09/17/2023

Satisfied consumer would be an understatement

The Pillow I purchased , the Standard size 800 fill , is just as I expected… Outstanding ! I have been a devoured Customer for years the Quality and Craftsmanship of the Products is unmatched !

quality
5/5
Sam M

09/17/2023 - CO

In My Opinion Pummeria Bay sets the Standard for All Products required to Sleep in Total Comfort , bringing Me back into there luxurious life style of Sleeping Products again and again ...


Standard Size -900 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size -900 Fill Power Goose Down Pillow
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Jessica - 09/16/2023

This is the best pillow. Lovely shopping experience too.

quality
5/5
Jessica

09/16/2023 - OR

Thanks so much for a very positive experience shopping and fitting my dream pillow.


Cotton Pillow Protector - Standard Size
Shopper Approved - Verified Customer
Cotton Pillow Protector - Standard Size
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Anne M - 09/13/2023

Easy to place order, timely delivery and excellent product. This is my second purchase.

quality
5/5

Standard Size -900 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size -900 Fill Power Goose Down Pillow
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Helen E - 09/08/2023

Fluffy and firm simultaneously.

quality
5/5

Sferra Grande Hotel Queen Size Fitted Sheet - White or Ivory Only
Shopper Approved - Verified Customer
Sferra Grande Hotel Queen Size Fitted Sheet - White or Ivory Only
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Karen R - 09/07/2023

We always buy Sferra percale sheets, either the Grande Hotel, the Celeste, or the Giza 45 depending on whose bed it's for. The sheets are crispy, cool, and soft.

quality
5/5
Karen R

09/07/2023 - NJ

We love Plumeria Bay and will be loyal customers for life. The products and customer service are astounding.


Sferra Grande Hotel Full/Queen Size Flat Sheet
Shopper Approved - Verified Customer
Sferra Grande Hotel Full/Queen Size Flat Sheet
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Karen R - 09/07/2023

The best sheets out there

We always buy Sferra percale sheets, either the Grande Hotel, the Celeste, or the Giza 45 depending on whose bed it's for. The sheets are crispy, cool, and soft.

quality
5/5
Karen R

09/07/2023 - NJ

We love Plumeria Bay and will be loyal customers for life. The products and customer service are astounding.


Standard Size - 700 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size - 700 Fill Power Goose Down Pillow
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Nancy M - 09/04/2023

Fair

Smells of duck

quality
3/5
Nancy M

09/04/2023

This is the third pillow I've bought. 2 were perfect. One pillow smells of duck


Queen Size -  700 Fill Power Goose Down Comforter
Shopper Approved - Verified Customer
Queen Size - 700 Fill Power Goose Down Comforter
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ingrid - 08/06/2023

finally, great pillows

excellent service and quality

quality
5/5
ingrid

08/06/2023

thank you!


Standard Size - 700 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size - 700 Fill Power Goose Down Pillow
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Richard O - 07/30/2023

Very comfortable pillows!

quality
5/5
Richard O

07/30/2023 - Ohio

Very Detailed.Great quality! Would purchase again.


Standard Size - 800 Fill Power Goose Down Pillow
Shopper Approved - Verified Customer
Standard Size - 800 Fill Power Goose Down Pillow
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Debbie G - 07/28/2023

Great

quality
5/5
Debbie G

07/28/2023

No comment


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