plumeriabay.com Reviews

About this Company

Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.

Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.  

Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA.  Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.

We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale.  We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.

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872 Verified Customer Reviews

872 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
812
(93.1%)
4 Shopper Approved - Review Star
47
(5.4%)
3 Shopper Approved - Review Star
9
(1%)
2 Shopper Approved - Review Star
1
(0.1%)
1 Shopper Approved - Review Star
3
(0.3%)

Customer Service
5.0
5 Shopper Approved - Review Star
87
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
254
4 Shopper Approved - Review Star
11
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
3
Would Recommend
4.9
5 Shopper Approved - Review Star
701
4 Shopper Approved - Review Star
42
3 Shopper Approved - Review Star
18
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
750+

5-star reviews

About this Company

Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.

Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.  

Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA.  Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.

We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale.  We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.

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D
Shopper Approved - Verified Customer Daniel J.
17 minutes ago , FL

Customer service was helpful and excellent thank you.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

L
Shopper Approved - Verified Customer Lindsey
29 minutes ago , New Jersey

Incredible customer service to match their amazing products.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5
quality
1/5
Standard Size - 800 Fill Power Goose Down Pillow
Standard Size - 800 Fill Power Goose Down Pillow
Read more reviews about this product

29 minutes ago

The best there is

I have bought several pillows from plumeria bay over the years, and at this point, having tried many other high-end goose down retailers, I always come back to plumeria bay. They are simply the highest quality, most luxuriously comfortable pillows I’ve ever come across — not to mention the customer service cannot be beat! Steve is very informative, helpful, patient, and responsive. Wonderful company and incredible products. Absolutely cannot be beat.


A
Shopper Approved - Verified Customer Anne M.
3 days ago

Excellent service and excellent product!

Would Recommend
5/5

K
Shopper Approved - Verified Customer Katie K.
3 days ago

I am waiting for my pillow and pillow protector and will need to report back after I personally given each a try.

Would Recommend
5/5

B
Shopper Approved - Verified Customer Bill M.
1 week ago

Let me begin by saying this is the second comforter I have bought from these guys, and I might add, not the last (wedding gift coming up). As you can see by the reviews, I am not the only one who apparently appreciates their quality. One key is the down fill they use. The world’s best large cluster “white” goose down is akin to using Scottish Kashmere for a sweater. Gram for gram, it is by far the warmest fill product you can buy.

The loft attained by this down gives you a very wide comfort range year-round. Their “fill weight option” allows you to customize it for anywhere you live, including Arkansas at 25*- 30*, that’s me, (extra ultra-light). That lets me use it as a lightweight blanket even in the summer. and fall. If you are looking for a high-quality comforter with no regrets, this is it. You can’t buy any better. Enjoy.

Would Recommend
5/5

S
Shopper Approved - Verified Customer Sam M.
1 week ago , CO

In My Opinion Pummeria Bay sets the Standard for All Products required to Sleep in Total Comfort , bringing Me back into there luxurious life style of Sleeping Products again and again ...

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5
quality
5/5
Cotton Pillow Protector - Standard Size
Cotton Pillow Protector - Standard Size
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1 week ago

Satisfied consumer would be an understatement

The Pillow I purchased , the Standard size 800 fill , is just as I expected… Outstanding ! I have been a devoured Customer for years the Quality and Craftsmanship of the Products is unmatched !


J
Shopper Approved - Verified Customer Jessica
1 week ago , OR

Thanks so much for a very positive experience shopping and fitting my dream pillow.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5
quality
5/5
Standard Size -900 Fill Power Goose Down Pillow
Standard Size -900 Fill Power Goose Down Pillow
Read more reviews about this product

1 week ago

This is the best pillow. Lovely shopping experience too.


D
Shopper Approved - Verified Customer D P.
1 week ago

Great pillows. Worth every penny.

Would Recommend
5/5

L
Shopper Approved - Verified Customer Laura S.
1 week ago

state in pillow description percentage of down/feather.

Would Recommend
4/5

L
Shopper Approved - Verified Customer Lawrence Y.
2 weeks ago

Highly informative website. Great customer service

Would Recommend
5/5

K
Shopper Approved - Verified Customer Karen R.
2 weeks ago , NJ

We love Plumeria Bay and will be loyal customers for life. The products and customer service are astounding.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5
quality
5/5
quality
5/5
Sferra Grande Hotel Full/Queen Size Flat Sheet
Sferra Grande Hotel Full/Queen Size Flat Sheet
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2 weeks ago

The best sheets out there

We always buy Sferra percale sheets, either the Grande Hotel, the Celeste, or the Giza 45 depending on whose bed it's for. The sheets are crispy, cool, and soft.

Sferra Grande Hotel Queen Size Fitted Sheet - White or Ivory Only
Sferra Grande Hotel Queen Size Fitted Sheet - White or Ivory Only
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2 weeks ago

We always buy Sferra percale sheets, either the Grande Hotel, the Celeste, or the Giza 45 depending on whose bed it's for. The sheets are crispy, cool, and soft.


K
Shopper Approved - Verified Customer Karen R.
2 weeks ago , NJ

Plumeria Bay is the only bedding company we buy from. No one else comes close. The products, the knowledge, the customer service are all second to none. I wish we had more beds in the house so that we could buy more.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

N
Shopper Approved - Verified Customer Nancy M.
3 weeks ago

This is the third pillow I've bought. 2 were perfect. One pillow smells of duck

Would Recommend
3/5
Product Satisfaction
3/5
quality
3/5
Standard Size - 700 Fill Power Goose Down Pillow
Standard Size - 700 Fill Power Goose Down Pillow
Read more reviews about this product

3 weeks ago

Fair

Smells of duck


T
Shopper Approved - Verified Customer Timothy G.
3 weeks ago

I love this company. Their products are excellent quality.

Would Recommend
5/5

G
Shopper Approved - Verified Customer Goetz W.
3 weeks ago

All seemed to work

Would Recommend
5/5

I
Shopper Approved - Verified Customer ia
08/20/2023 , OR

very helpful in selections. excellent quality and shipping attention. great experience.

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5

C
Shopper Approved - Verified Customer Chris
08/18/2023

Great input from a small family business who have taken over manufacturing but still rely on great suppliers. Sounds like best of both.

Would Recommend
5/5

J
Shopper Approved - Verified Customer John N.
08/13/2023

Love your products!

Would Recommend
5/5

T
Shopper Approved - Verified Customer Tony M.
08/13/2023

Very informative and detailed information on down pillows.
It helped me to decide on the pillow that I hope will be right for me

Would Recommend
4/5

I
Shopper Approved - Verified Customer ingrid
08/06/2023

thank you!

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5
quality
5/5
Queen Size -  700 Fill Power Goose Down Comforter
Queen Size - 700 Fill Power Goose Down Comforter
Read more reviews about this product

08/06/2023

finally, great pillows

excellent service and quality


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