plumeriabay.com Reviews

About this Company

Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.

Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.  

Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA.  Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.

We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale.  We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.

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592 Verified Customer Reviews

592 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
551
(93.1%)
4 Shopper Approved - Review Star
33
(5.6%)
3 Shopper Approved - Review Star
5
(0.8%)
2 Shopper Approved - Review Star
1
(0.2%)
1 Shopper Approved - Review Star
2
(0.3%)

Customer Service
5.0
5 Shopper Approved - Review Star
55
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.9
5 Shopper Approved - Review Star
159
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
3
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Would Recommend
4.9
5 Shopper Approved - Review Star
441
4 Shopper Approved - Review Star
30
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
quality
4.8
5 Shopper Approved - Review Star
154
4 Shopper Approved - Review Star
4
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
3

About This Company

Plumeria Bay® is a small family owned company, founded by a Father & Daughter team in 2002. With decades of experience in the hospitality industry and the fine bedding business, we are pleased to provide some of the finest quality goose down bedding made in the USA and Canada, complimented by a selection of the finest in bed linens.

Our Canadian Made goose down and eiderdown bedding is made for us, to our specifications, by one of the oldest and most respected manufacturers of fine down bedding in North America.  

Plumeria Bay® also manufactures (beginning in 2018) our own line of world class quality goose down comforters and pillows - Cascade Made™ - right here in the heart of the Cascade Mountains in Birdsview, WA.  Plumeria Bay® proudly supports the Responsible Down Standard, and is a certified Responsible Down Standard manufacturer.

We know that our continued success depends upon your complete satisfaction with our products, and with the service you receive before and after the sale.  We are excited to partner with Shopper Approved to provide our customers yet another way to contact us and provide the feedback that enables us to continue to grow our business and improve our products and customer service.

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K
Shopper Approved - Verified Customer Kathie O.
1 day ago , WA

Excellent customer service and communication. Superb quality products. Could not be happier with our shopping experience!

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5
quality
5/5
German Size - Cascade Made 900
German Size - Cascade Made 900
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Kathie O. - 1 day ago

Hands down the best purchase we made in 2021! The comforters are heavenly, just like sleeping in a fluffy, warm cloud. All tension and worries dissolve into a peaceful dreamland. Highly recommend!

Organic Cotton Twin Size Duvet Cover
Organic Cotton Twin Size Duvet Cover
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Kathie O. - 4 weeks ago

Twin Size - Cascade Made 800
Twin Size - Cascade Made 800
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Kathie O. - 4 weeks ago


B
Shopper Approved - Verified Customer Belinda L.
2 days ago

The information on the website is very helpful in helping one make a selection.

Would Recommend
5/5

R
Shopper Approved - Verified Customer Rich S.
2 days ago

So far, so good. The website has a wealth of information on goose down products. I particularly liked the videos that visually demonstrate the differences between extra soft all the way up to extra firm pillows. Very helpful, since we have been trying to replace our very old, much loved, very light (and soft) goose down pillows.

Would Recommend
5/5

C
Shopper Approved - Verified Customer Cynthia W.
3 days ago

My questions were answered quickly and easy to understand. I’m very happy with the selection and the information provided that helped me to make my selections.

Would Recommend
5/5

P
Shopper Approved - Verified Customer Phyllis Y.
3 days ago , UT

The website is nicely presented, easy to navigate and the response times are quick. The order process went very smoothly. We initially ordered the 30 ounce comforter but decided it would be too warm. We returned it for the 20 ounce version. The customer service rep, Steve Clay, was outstanding. The return process and subsequent credit for the first order went perfectly. And the second order arrived promptly. Couldn't be happier!

Although the website description says the Ultra-Light (20 oz) comforter only provides 'a whisper of warmth', it's actually perfect for winters in the desert SW, where the temperatures dip into the 20s and 30s at night. Combined with flannel sheets & room thermostat set at 68 degrees, it's heavenly sleeping!

Would Recommend
5/5
Product Satisfaction
5/5
Customer Service
5/5
quality
5/5
Queen Size -  Cascade Made 700
Queen Size - Cascade Made 700
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Phyllis Y. - 3 days ago

Heavenly Sleeping!

Our new Plumeria Bay goose down comforter is beautiful. Elegant, high quality and super light with the 700 fill power. We chose the ultra-light 20 ounce version. Although the website description says it only provides “a whisper of warmth”, it’s actually perfect for winters in the desert SW, where the temperatures dip into the 20s and 30s at night. Combined with flannel sheets & room thermostat set at 68 degrees, it’s heavenly sleeping. Plumeria Bay’s website is easy to navigate and has loads of good information. And their customer service folks were very knowledgeable and super helpful.


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