Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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4,726 Verified Customer Reviews

4,726 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
3437
(72.7%)
4 Shopper Approved - Review Star
734
(15.5%)
3 Shopper Approved - Review Star
383
(8.1%)
2 Shopper Approved - Review Star
87
(1.8%)
1 Shopper Approved - Review Star
85
(1.8%)

Customer Service
4.2
5 Shopper Approved - Review Star
51
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

5 years collecting reviews

About this Company

Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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Shopper Approved - Verified Customer June T.
12/17/2020 , North Carolina

It was easy to order and shop.


R
Shopper Approved - Verified Customer Ryan D.
12/17/2020 , Tennessee

Mind adding paypal checkout?


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Shopper Approved - Verified Customer Frances K.
12/17/2020 , Michigan

love doing business with Plaid !!


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Shopper Approved - Verified Customer Tamairah W.
12/17/2020 , Florida

Love Apple Barrel Paints


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Shopper Approved - Verified Customer Gail A.
12/16/2020 , Illinois

Very easy to order. Would have been better if pay-pal was available.


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Shopper Approved - Verified Customer Cathy M.
12/16/2020 , Maryland

quick and easy


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Shopper Approved - Verified Customer WHITNEY G.
12/16/2020 , Vermont

great


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Shopper Approved - Verified Customer MARY C.
12/16/2020 , Minnesota

fast


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Shopper Approved - Verified Customer Tracey D.
12/16/2020 , Florida

Easy to find what I’m looking for.


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Shopper Approved - Verified Customer Lynn R.
12/16/2020 , Florida

Quick and easy


C
Shopper Approved - Verified Customer Carole M.
12/16/2020 , Michigan

Great so far!


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Shopper Approved - Verified Customer Steve P.
12/16/2020 , Massachusetts

I love the paints from Plaid. I really like shopping via their website where I can review paint options based on color family. That helps me narrow down my choices and be able to compare similar colors.


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Shopper Approved - Verified Customer Sara W.
12/16/2020 , Washington

Love all the great deals & that I can order online right now


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Shopper Approved - Verified Customer Robert O.
12/16/2020 , New York

great


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Shopper Approved - Verified Customer Rose E.
12/16/2020 , Kentucky

Your website is very confusing!!

Merchant Response

plaidonline.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Zamesta C.
12/15/2020 , Washington

This is my go to paint supplier.

Product Satisfaction
5/5

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Shopper Approved - Verified Customer cathey F.
12/15/2020 , North Carolina

all of the colors i need are out of stock

FolkArt ® Dragonfly Glaze™ - Gold-Red-Violet, 2 oz. - 44381
FolkArt ® Dragonfly Glaze™ - Gold-Red-Violet, 2 oz. - 44381
Read more reviews about this product

12/15/2020

LOVE THIS

FolkArt ® Dragonfly Glaze™ - Full Spectrum, 2 oz. - 44380
FolkArt ® Dragonfly Glaze™ - Full Spectrum, 2 oz. - 44380
Read more reviews about this product

12/15/2020

LOVE THIS

FolkArt ® Enamels™ - Frosted Sapphire, 2 oz. - 4463
FolkArt ® Enamels™ - Frosted Sapphire, 2 oz. - 4463
Read more reviews about this product

12/15/2020

HAVE NOT USED IT YET


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Shopper Approved - Verified Customer Ronne H.
12/15/2020 , Colorado

Very difficult to find product..and slow /having to repeat entries/ to check out

Company Response

Thank you for taking the time to share your experience.  We appreciate your feedback.

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Shopper Approved - Verified Customer Cathleen L.
12/15/2020 , Pennsylvania

good


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Shopper Approved - Verified Customer Michelle P.
12/15/2020 , New York

Very easy!


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