Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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4,655 Verified Customer Reviews

4,655 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
3389
(72.8%)
4 Shopper Approved - Review Star
718
(15.4%)
3 Shopper Approved - Review Star
379
(8.1%)
2 Shopper Approved - Review Star
86
(1.8%)
1 Shopper Approved - Review Star
83
(1.8%)

Customer Service
4.2
5 Shopper Approved - Review Star
50
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

5 years collecting reviews

About this Company

Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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D
Shopper Approved - Verified Customer Denise
11/29/2021

Thank you so much for the great deals! You made my crafting heart happy.


C
Shopper Approved - Verified Customer Chrys
11/29/2021

Easy site to work with


K
Shopper Approved - Verified Customer Kay F.
11/29/2021

thank you


K
Shopper Approved - Verified Customer Kay F.
11/29/2021

thank you


J
Shopper Approved - Verified Customer John D.
11/28/2021 , CT

Very easy, as usual!

Product Satisfaction
5/5

D
Shopper Approved - Verified Customer Debbie A.
11/28/2021

Easy checkout and welcomed discount at checkout. Thank you!


G
Shopper Approved - Verified Customer Gail
11/28/2021

Lots of great product


M
Shopper Approved - Verified Customer Martha P.
11/28/2021

What I needed but couldn't find locally! Fast shipping option.


A
Shopper Approved - Verified Customer Abbi J.
11/28/2021

Pleasant


A
Shopper Approved - Verified Customer Anonymous Customer
11/28/2021

The reason for the low score is that I have been trying to order Delta colors Dark Goldenrod, Eucalyptus, and Magenta for many months, and they have been unavailable.Other important colors have been discontinued, although they are a staple in my painting.


L
Shopper Approved - Verified Customer Lynda
11/28/2021

Ok


D
Shopper Approved - Verified Customer Deborah M.
11/27/2021

I have been trying for two days to get this order accepted. Your website is so slow that my phone would sometimes time out before the website would add an item to my cart or correct an amount etc.


C
Shopper Approved - Verified Customer Charlie M.
11/27/2021

It has taken me over 12 hours to get this order to go in.

Merchant Response

plaidonline.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

M
Shopper Approved - Verified Customer Margaret B.
11/27/2021

Not user friendly, slow responding. Never finding what I am looking for. Just like retail craft stores, can’t find the colors. Too many lines of paint.

Merchant Response

plaidonline.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

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Shopper Approved - Verified Customer Lori B.
11/27/2021

It’s so nice to buy direct. Best selection!


V
Shopper Approved - Verified Customer Vickie T.
11/27/2021

If has been very difficult to find Gallery Glass paint. I would like to know if PLAID is going to stop selling it. Doesn't PLAID make Gallery Glass?


A
Shopper Approved - Verified Customer Anonymous Customer
11/27/2021

Quick and easy shopping


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Shopper Approved - Verified Customer KENDHRA D.
11/27/2021

Where are the Extreme Glitters in the tubs?


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Shopper Approved - Verified Customer LESLIE G.
11/27/2021

LOVE YOUR PAINT!


B
Shopper Approved - Verified Customer brenda B.
11/26/2021 , IN

Easy and quality products I want

Product Satisfaction
5/5

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