plaidonline.com Reviews
About this CompanyPlaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.
The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.
The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.
Back to Product Reviews10 Product Ratings and Reviews
2.0
Overall Star
Rating
About this Company
Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.
The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.
The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.
adam D - 1 week ago
I see all these reviews and they all have the same problem. Then I look under the review and see the “We tried to contact this reviewer but they didn’t answer” BS, don’t make and sell a product if you’re not going to give us the right size, we have been trying to get these tips to fit for the better part of an hour. Seems like you sold a
Merchant Response
Ashley - 12/06/2023
Pulled it out of the box brand new, and it won't even turn on. I can't even return it, as it was a Christmas gift. I'm hoping the company will want to make this right. Right now all I can say is don't waste your money.
Merchant Response
Anonymous Customer - 09/28/2023
Like most otger reviews, the tips that came with the kut don't even fit in like they're supposed to, meaning this product is unuseable. Stop selling it or make adjustments so that it can actually be used properly.
Miranda - 05/12/2022
Like the other reviews, I can't insert the tips that came with the engraver to even use the product. They just don't fit where they are supposed to, making the thing unusable.
Merchant Response
Unhappy C - 05/11/2022
My parents and I spent the better half of a few hours trying to get this to work. The tips will go into the machine but they do not lock in. We watched the official instruction video and read the manual many times, so we know we were pressing and twisting the right things. Every tip that we would try would just fall out. No matter how many times we twisted the top left or right the tip just does not stay. I honestly thought spending $30 on a machine would mean it was a good product but I guess I'm wrong.
Merchant Response
kenna - 09/21/2021
I recently purchased this tool. However, I can’t seem to get the engraving tip in. I follow all instructions it just doesn’t seem to fit.
JRyan - 09/17/2021
For small family projects this has been a fun little tool. Currently I'm only sad that I can't find a replacement for the sanding band without buying a whole new kit.
LSharp - 09/09/2021
You have to push that silver button in and then screw the top pointed part tight. People are not following directions- I will rate again after use
Adri - 08/03/2021
Bought to do some engraving on stone and the tool won’t even insert the tip!!! What bs
Merchant Response
Meredith - 07/22/2021
I bought this specifically to engrave on stone (as stated on your box). It can only be used for a short time. The engraver slowed down considerably after the first use. This means that means that I can get less done in the short time period I have to work between resting the tool. At the same store I got this from and found wireless rechargeable machine that does the same thing and more for just $10 more. I am extremely frustrated I thought Plaid was brand that I could trust.
Merchant Response
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