plaidonline.com Reviews

About this Company

Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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Plaid ® Rotational Organizer Paint Supply Storage Caddy- 31100
Plaid ® Rotational Organizer Paint Supply Storage Caddy- 31100
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CT - Today

Bottles fall out!

I’m so sad, once I got past assembly, I inserted my bottles of paint. First rotation and they all fell out. I would love help troubleshooting this? I hate to return it but it’s probably going in the trash at this point!


FolkArt ® Glitterific™ Acrylic Paint - Clear Hologram, 2 oz. - 5874
FolkArt ® Glitterific™ Acrylic Paint - Clear Hologram, 2 oz. - 5874
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Joseph W - 2 days ago

Glitterific Acrylic Paint Hologram

I have used this amazing product on several winter/Christmas paintings and also on several homemade decorations and ornaments. If you want your work to really pop, this is what you need, and I highly recommend for the artists and crafters!


Bucilla ® Seasonal - Felt - Ornament Kits - Holiday Shopping Spree - 86836
Bucilla ® Seasonal - Felt - Ornament Kits - Holiday Shopping Spree - 86836
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Ginny - 1 week ago

Need a video

The middle car has no base layer. I searched for videos on even YouTube but no one is making this brand to help. You need video

Merchant Response

plaidonline.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

Mod Podge ® Photo Transfer Medium, 8 oz. - CS15067
Mod Podge ® Photo Transfer Medium, 8 oz. - CS15067
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tote-ally T - 1 week ago

amazing (:

thank you so much when a customer asked for an almost impossible order it was a life saver we are delighted ,yours sincerly tote-ally terrific


Mod Podge ® Photo Transfer Medium, 8 oz. - CS15067
Mod Podge ® Photo Transfer Medium, 8 oz. - CS15067
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Anonymous Customer - 1 week ago

best purchase ever

it helped so much in young enterprise, a customer asked for an almost impossible order , thank you so much


Mod Podge ® Photo Transfer Medium, 8 oz. - CS15067
Mod Podge ® Photo Transfer Medium, 8 oz. - CS15067
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tote-ally T - 1 week ago

good (:

thank you so much when a customer asked for an almost impossible order it was a life saver , thank you so much-tote-ally terrific.


FolkArt ® Let’s Paint Live Kit - 99445
FolkArt ® Let’s Paint Live Kit - 99445
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Karen - 1 week ago

I want to purchase!!

These products are fabulous. I really wish that this set was still available. It would make classes much easier.


FolkArt ® Home Decor™ Chalk - Shocking Pink, 8 oz. - 36231
FolkArt ® Home Decor™ Chalk - Shocking Pink, 8 oz. - 36231
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Seattle_LayneDemri - 2 weeks ago

#1 Choice of Chalk Paint

I’ve been using FolkArt Chalk Paint for a few years now. It’s easy to use and you have a great number of colors to choose from. I love this site because I can purchase Mod Podge here too, as I use the paint with it. My only wish is that when Plaid comes out with new FolkArt colors they make them available in 2oz sizes so we can try them before investing into a larger size. I would imagine I’m not the only person who agrees with this idea. Nonetheless, I’ll continue to use the site.


Bucilla ® Seasonal - Felt - Stocking Kits - Grilling Santa - 89313E
Bucilla ® Seasonal - Felt - Stocking Kits - Grilling Santa - 89313E
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Sarah - 3 weeks ago

This was the first stocking I've put together. For the most part, everything went together fine. Some pieces were too big and I had to cut them to make them fit inside the printed pattern parts. My biggest complaint was that there were not enough clear beads. More than half of them were broken in half or my needle wouldn't go through them, so I had to buy more. I also had to purchase more red sequins. Overall, it turned out great and my husband loves it!


Bucilla ® Seasonal - Felt - Ornament Kits - Festive Birds - 89449E
Bucilla ® Seasonal - Felt - Ornament Kits - Festive Birds - 89449E
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e - 3 weeks ago

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Merchant Response

plaidonline.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

Stiffy ® Fabric Stiffener, 16 oz. - 1551
Stiffy ® Fabric Stiffener, 16 oz. - 1551
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Susan - 3 weeks ago

It turned yellow on the item. Looks awful.

A year ago I crocheted a bunch of snowflakes with white yarn. I used Stiffy and was happy with it at first. But I got the snowflakes out before Christmas and the Stiffy had turned yellow on every one of them. It shows on the front in lots of places. So disappointed it ruined all of them.

Merchant Response

plaidonline.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

Plaid ® Decorative Wood Burning Tool - 30725
Plaid ® Decorative Wood Burning Tool - 30725
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Anonymous Customer - 4 weeks ago

Broken tip

Tip broke can’t put tips in it anymore.


FolkArt ® Terra Cotta™ Acrylic Paint - Cool Concrete, 2 oz. - 7028
FolkArt ® Terra Cotta™ Acrylic Paint - Cool Concrete, 2 oz. - 7028
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Valerie F - 04/17/2023

Not the shade I expected.

I’m confused about why the Cool Concrete I bought looks more like the swatch for Terrazzo. The swatch above looks blue.


Delta Ceramcoat ® Acrylic Paint - Cactus Green, 2 oz. - 024630202W
Delta Ceramcoat ® Acrylic Paint - Cactus Green, 2 oz. - 024630202W
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Granny B - 04/03/2023

Love this color please get more soon

Great product use it for everything. Perfect color for coastal styling


Gallery Glass ® Paint Set - Pastels, 8 pc - PROMOGGPLL22
Gallery Glass ® Paint Set - Pastels, 8 pc - PROMOGGPLL22
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GG - 04/02/2023

Translucent or opaque?

I have been using Gallery Glass for many years, and have created beautiful window clings with it. However…the “new, reformulated” paint is thick and harder to use. Worse yet, some of the colors are beautifully translucent, while some of the colors are opaque, even to the point of being muddy. Citrus yellow used to be one of my most used colors, but I’ve had to erase it from all of my patterns. If I wanted opaque paint I would buy Folk Art acrylics. I wish that they would specify on their shopping pages which paints are translucent and which are opaque. When a project has just one opaque color, it stands out like a sore thumb.


FolkArt ® Home Decor™ Chalk - Cinnamon, 8 oz. - 34800
FolkArt ® Home Decor™ Chalk - Cinnamon, 8 oz. - 34800
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Kat - 03/28/2023

I want this to come back!

I love this cinnamon color! Please bring it back!


Bucilla ® Seasonal - Counted Cross Stitch - Ornament Kits - Classic Christmas Collection - 89454E
Bucilla ® Seasonal - Counted Cross Stitch - Ornament Kits - Classic Christmas Collection - 89454E
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Cammy - 03/28/2023

Patterns faded

Patterns are too small and not sharp. Had to have them enlarged. However, due to lightness of some of the symbals it is is still hard to see without using a magnifier. Also no blue or light blue floss was included in my kit.


Apple Barrel ® Colors - Honeysuckle Pink, 2 oz. - 21466
Apple Barrel ® Colors - Honeysuckle Pink, 2 oz. - 21466
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Phoenix - 03/25/2023

Love this color, can’t find it anywhere

I love this color for my flowers and it’s super easy to blend. I’m halfway done with a painting and ran out. Nowhere seems to have this color anymore:(


Bucilla ® Counted Cross Stitch - Picture Kits - Mini - Afternoon Nap - WM45700
Bucilla ® Counted Cross Stitch - Picture Kits - Mini - Afternoon Nap - WM45700
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Mayra - 03/22/2023

I do not like it!!!

All the floss came in a ball with out labels it si hard to identify the color numbers. Please do it better. How we are suppose to know which color is what we need to go for?

Merchant Response

plaidonline.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

Bucilla ® Seasonal - Felt - Stocking Kits - Christmas Hugs - 89253E
Bucilla ® Seasonal - Felt - Stocking Kits - Christmas Hugs - 89253E
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Tlcincal - 03/18/2023

Best find ever!

I don’t know why I didn’t just search for Platt online. I have been buying these is a felt Christmas stocking kits since the 1970s. It has gotten increasingly harder to find them in craft stores. I’ve been picking them up whenever I could on Etsy or eBay. So glad to find a site!!


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