Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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4,172 Verified Customer Reviews

4,172 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
3073
(73.7%)
4 Shopper Approved - Review Star
636
(15.2%)
3 Shopper Approved - Review Star
318
(7.6%)
2 Shopper Approved - Review Star
78
(1.9%)
1 Shopper Approved - Review Star
67
(1.6%)

Customer Service
4.2
5 Shopper Approved - Review Star
48
4 Shopper Approved - Review Star
5
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
7
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

About this Company

Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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S
Shopper Approved - Verified Customer Susan R.
2 hours after

Found what I needed!


D
Shopper Approved - Verified Customer Deborah C.
12 hours ago

Easy to navigate!


S
Shopper Approved - Verified Customer Sharon M.
Today

...


C
Shopper Approved - Verified Customer Connie P.
1 day ago

The website item selection and checkout process are extremely slow.


J
Shopper Approved - Verified Customer Jill L.
1 day ago

website is very slow. filter option is very helpful


K
Shopper Approved - Verified Customer Kathy S.
1 day ago

Wish it was easier to search for a specific kit and wish the picture of the kits showed in the cart.

Would also love to add the "Snow Much Fun" snowman ornaments kits should it become available before you ship this order.
Thank you!

Kathy S Nicholes


M
Shopper Approved - Verified Customer Michele
2 days ago

Website is extremely slow. Perhaps too many users??


S
Shopper Approved - Verified Customer Sherri
2 days ago

Smooth enough checkout


M
Shopper Approved - Verified Customer Maryann U.
2 days ago

Had what I was looking for


J
Shopper Approved - Verified Customer Jeanne E.
2 days ago

very good


B
Shopper Approved - Verified Customer Brenda
2 days ago , MS

The only problem I had was slow loading of pages. But the prices were great! :)


M
Shopper Approved - Verified Customer Margaret
3 days ago

You are missing a few colors that i have used in the past and really like. Forest Moss enamel. Perfect Purple enamel. thank you.


C
Shopper Approved - Verified Customer Charlene C.
3 days ago

Easy ordering! Thank you!


J
Shopper Approved - Verified Customer Jan L.
3 days ago

Everything was fine


J
Shopper Approved - Verified Customer Jessica M.
3 days ago

The web is too slow and not easy to search the products

Merchant Response

plaidonline.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

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Shopper Approved - Verified Customer Mary A.
3 days ago

It was terrible to get your website to respond when I was trying to complete and place my order. It was ridiculous. I was ready to complete my order and it took forever to get any responses.

Merchant Response

plaidonline.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

S
Shopper Approved - Verified Customer Sherri S.
3 days ago

Easy site to work on!


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Shopper Approved - Verified Customer robin T.
4 days ago , nj

navigating is no problem - it's when i try to check out the web site slows down to a turtles pace.


A
Shopper Approved - Verified Customer Anonymous Customer
5 days ago

Na


C
Shopper Approved - Verified Customer Carey L.
5 days ago

love the ease of ordering on line. Great selection


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