Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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4,642 Verified Customer Reviews

4,642 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
3378
(72.8%)
4 Shopper Approved - Review Star
718
(15.5%)
3 Shopper Approved - Review Star
378
(8.1%)
2 Shopper Approved - Review Star
86
(1.9%)
1 Shopper Approved - Review Star
82
(1.8%)

Customer Service
4.2
5 Shopper Approved - Review Star
50
4 Shopper Approved - Review Star
6
3 Shopper Approved - Review Star
10
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
8
SHOW DETAILS

5-star reviews
3,000+

5-star reviews

5 years collecting reviews

About this Company

Plaid is the cornerstone of DIY culture; the industry’s most respected source for creative products, knowledge and inspiration. Plaid's brand promise is to inspire all people to explore their inner creativity, and provide them with the knowledge and products they need to do so.

The heart of the Plaid story is symbolized by the company’s logo; the pattern is the family tartan of Plaid founder David A. Cunningham, and its meaning has grown to include the entire Plaid family of brands, products, and the people whose lives they touch. Each line in the pattern represents a separate craft tradition, which together form the rich, beautiful tapestry that is Plaid the company. Along each line are thousands of stories of love, family and self-expression.

The people who use Plaid products aren’t only consumers — they’re crafters, makers, and DIYers. Plaid products empower them to explore their individual creativity and form deep bonds with family and friends through literal labors of love.

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L
Shopper Approved - Verified Customer Lori
8 hours ago

Search function and categories helped me find what I was looking for quickly.

Shipping took longer than expected but all items were packed well and there were no spilled supplies or broken bottles.


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Shopper Approved - Verified Customer Pat T.
9 hours ago

It was easy and quick.


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Shopper Approved - Verified Customer Sarah J.
1 day ago

Love Bucilla!


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Shopper Approved - Verified Customer Laurie B.
1 day ago

Enamels paints should not be at the bottom of your website


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Shopper Approved - Verified Customer marjorie
1 day ago

Ordering was easy - I'm anxiously awaiting to see the quality of the product.


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Shopper Approved - Verified Customer pamn K.
1 day ago

$11.06 seems a lot of ptg. for a few small items.....
I've bought from you in the past so I am not new.
Change the status of paint I wanted from out of stock to discontinued, that's not fair, I kept watching it. Ceramcoat Touch O Pink. herumph!


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Shopper Approved - Verified Customer sandra K.
2 days ago

Always a pleasure to shop here.


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Shopper Approved - Verified Customer Stephen C.
2 days ago

great service


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Shopper Approved - Verified Customer Tammy M.
2 days ago , Oklahoma

First time visiting the site. Happy to find 35% off! I found the products i wanted and I look forward to revisiting.


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Shopper Approved - Verified Customer Nadee
3 days ago

Easy to order. Wish they had a option to be on a list for out-of-stock items!


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Shopper Approved - Verified Customer Connie
3 days ago

Website moves slowly but otherwise good


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Shopper Approved - Verified Customer Vickie T.
4 days ago

Very easy to shop for exactly what I need.


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Shopper Approved - Verified Customer Michael M.
4 days ago

Love plaid that’s why I am a ambassador


K
Shopper Approved - Verified Customer Kimberly G.
4 days ago

1. The website was excruciatingly slow. It took a solid 15 minutes to get to the point where I could submit the order.
2. The checkout page didn’t give me the choice to autofill info. A bit inconvenient.

Merchant Response

plaidonline.com recently attempted to reach out to this customer via the Shopper Approved Customer Resolution Center, and is currently awaiting the customer's response.

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Shopper Approved - Verified Customer Susan V.
4 days ago

It would be better if things were organised. You have glitter glue in with paint etc.


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Shopper Approved - Verified Customer Victoria F.
4 days ago

Thank you!


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Shopper Approved - Verified Customer White M.
4 days ago

Good. I received my order and working on a stocking. Thank you


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Shopper Approved - Verified Customer Cheryl
5 days ago

Great selection and price


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Shopper Approved - Verified Customer Lynn D.
5 days ago

Love Plaid and one Stroke!


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Shopper Approved - Verified Customer Carolyn L.
5 days ago

I found everything I wanted, but the sort feature was slow.


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