pioneerminisplit.com Reviews
28 Product Ratings and Reviews
Pioneer® 24,000 BTU 20.5 SEER 230V Ductless Mini-Split Air Conditioner Heat Pump System Full Set
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Overall Star
Rating
joseph L - 02/09/2022
Replaced older unit working good so far
02/09/2022 - Kansas
Working good
james E - 01/21/2022
have yet to install but shipping was great..
01/21/2022 - Tennessee
information was easy to understand and gave a complete list of stuff included
Alain C - 10/07/2021
Great equipment
10/07/2021 - Florida
No comment
Samuel - 07/29/2021
It’s a game changer. It feels like we have central air!!!!!! I have installed these in two houses I’ve lived in. They’re so quiet and my electric bill actually went down $20 a month! Can’t say enough about these mini splits
07/29/2021 - Massachusetts
Everything was great except the shipper you guys used. They scheduled a day with me over the phone like two weeks out, after I waited around all day they never showed up. I called them and the women said, "oh yea sorry the driver forgot to load it on his truck', they didn't offer to send it next day or any thing even though they messed up. They told delivered I would get it next week. Well, next week came around and, again, I sat around waiting for it to be delivered on my new scheduled day .....and again nothing. The shipping company said they didn't even see it when I clled again o ask where it was.... she then said sorry we will ship it out tomorrow. Once is annoying but 3 different delivery days is inexcusable. I burned up two days of vacation on them.
Calvin C - 07/03/2021
Works great. Fairly easy to install.
07/03/2021 - Wyoming
Good website. Easy to use and navigate. Easy to use HVAC calculator. It took two weeks to get the order pulled and on a truck. This seems a little long for an order that was in stock. Shipping was fast. Install was as expected and the unit performs better then expected.
Erik L - 06/16/2021
Product performance A+++
06/16/2021 - DE
Worth every penny
John F - 11/02/2020
This product allows me to work in my shop when temps are over 100 degrees. Install was simple, lineset was pretty stiff but all else was straight forward. I would highly recommend this product.
11/02/2020 - New Mexico
Customer service is what sold me. Local parts warehouse is appreciated.
Ken K - 09/02/2020
It came much faster than we thought it would. Won;t get installed for about a month.
09/02/2020 - Oklahoma
Good.I wish I could have found a phone number so I could ask a few questions.
Quoc T - 09/02/2020
Awesome product'
09/02/2020 - Georgia
Great experience! Will buy again. Thank you for a great product. Regards, Quoc Ton
Sergii S - 08/17/2020
Great product, easy to install, VERY quiet
08/17/2020 - New York
I'm very satisfied with the purchase, great product!
Clifford S - 08/14/2020
It far exceeds my expectations!!! It’s very, very quiet & efficient! I highly recommend!!!
08/14/2020 - California
Purchasing from you was far easier than Amazon!!!
Ben B - 05/28/2020
The unit works great! It heats and cools as advertised, and is efficient as well.
05/28/2020 - NH
Thanks for a great shopping experience.
Richard W - 05/26/2020
We had our first 100 degree weather of the season and the pioneer 24,000 btu unit out performed all expectations. No more crawling up on the roof and servicing the evaporative cooler for me. Also I would like to say that shipping was fast and it also was easy to install myself. Thanks Pioneer
05/26/2020 - California
Shopping was easy. But it's a wait and see now.
Nachman S - 12/03/2019
Price could be better
12/03/2019 - NJ
Nice
Clyde K - 08/22/2019
Order was delivered promptly and undamaged
08/22/2019
Great service and on time delivery
Jim R - 08/12/2019
This was an easy buy. The system I wanted was out of stock. Got a great deal on an upgrade and a veteran's discount! If I need another system in the future, I'll buy Pioneer again.
08/12/2019 - KY
Sean is a good rep. Answered all of my questions an helped with the purchase! Shipping and delivery were super fast!
Dave C - 07/30/2019
I got the 24,000 btu, 20.5 seer for my 980 sq ft house. It is probably overkill. While you cannot expect the cold to get to the furthest bedrooms without some fans to move air around, it pretty much makes the house wonderful even when it is 92 and muggy outside (and I have a big living room window that faces southwest). The machine is hauntingly quiet. It is almost magical how much cold comes out of it how fast with no perceptible hubbub. We love it. Note that many HVAC people will refuse to install a machine you buy direct, but I found a guy who did the electricity and all for $900. That's a lot, but I live in CT where everything is expensive. I had bids that ranged up to $10,000, so you need to shop around.
07/30/2019 - CT
No problems. Machine arrived quickly and intact.
SANDRA C - 07/17/2019
Great buy
07/17/2019
Good
Kenny L - 07/08/2019
Very quiet.
07/08/2019
Very satisfied with this product.and great service
sandra S - 06/13/2019
so happy w product.. had it installed on last Saturday and whole home is way cool.
06/13/2019 - FL
got the best product at the best price. no need to get an expensive Air Conditioner unit
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