pioneerminisplit.com Reviews
Back to Product Reviews76 Product Ratings and Reviews
4.3
Overall Star
Rating
Judy B - 06/19/2020
Very strong
1 Company Review
06/19/2020 - Alabama
Easy and fast shipping
michael D - 06/18/2020
Didn’t use
06/18/2020 - CT
Easy. Install I ordered 25' line set and only wish they sent 25' drain hose
Garrett B - 06/17/2020
Works as intended
06/17/2020 - Pennsylvania
This is my 3rd unit from this site. Easy shopping
Jason M - 06/17/2020
These make mounting the outside unit a breeze!
06/17/2020 - OH
Pioneer has always been very helpful and provides great products for a reasonable price. You guys make my life more comfortable!
nathan T - 06/17/2020
works well
Tonja F - 06/08/2020
This bracket didn't work, not enough space behind the unit.
06/08/2020 - Nebraska
Hopefully your product is just as good as your website!
peter B - 06/03/2020
It works but there has to be a better way
06/03/2020 - Massachusetts
So far this seems like an awesome product, time will tell. I should have spent a couple extra bucks on the better hanger brackets, my fault for being cheap. Who ever decided to put the thread sealer outside the box taped with the shipping label owes me about an hour of my life back, what a horrible way to package it.
Perry R - 05/23/2020
Just want I needed.
05/23/2020 - Mississippi
Everything went as planned.
Diane F - 05/19/2020
Didn’t end up using after all.
05/19/2020 - Arizona
Installation went pretty well, instructions on wire colors, numbering could have been clearer. Installation kit 10 ' line, after pressure vacuum and test , there was a leak at large connector but. After retightening and about a half hour passed, it was discovered that the connector nut was cracking!
mark B - 05/18/2020
Sturdy & Well built
05/18/2020 - TX
pioneerminisplit.com addressed my issue I had with the drain line being short.. and sent me out a longer line to fix my issue. Thanks
ernest G - 05/17/2020
Second purchase. great product
05/17/2020 - PA
I could not make contact buy phone
paul L - 05/12/2020
If you need the wall mount. Just go ahead and order this with your purchase. Works great.
05/12/2020 - FL
It has made my Bedroom a meat locker. Such a nice addition to the house. Already have noticed a decrease in electricity bill.
Josephine R - 04/19/2020
Unable to assembles due to rains
04/19/2020
Great service
Chris B - 04/07/2020
The unit performs as describes so far.
04/07/2020 - LA
The unit has been installed for a week and it performs as described.
Mark E - 04/07/2020
Exactly what I needed to get the unit up off the ground.
04/07/2020 - TX
Order arrived quickly and is very well made.
Hidayat S - 04/07/2020
Make installation easy and fast
04/07/2020 - FL
I use to have duct work now clean air from the system not worrying mold or dirty air
anthony C - 04/04/2020
Outstanding unit very quiet and efficient .
04/04/2020 - AL
Outstanding service and a great buy
Behrouz F - 02/03/2020
An easy and reliable bracket for out door unit ...
02/03/2020 - AZ
A good positive experience with the product and service ....
Glenn M - 12/11/2019
I wish I would have looked closer at the available options as the other mount which has slider arms would have worked better. I had to install 2 x 4 to mount these brackets since the outside unit is spaced 20 1/4" between brackets and were mounting to wall studs 16" apart. These will work but required additional time to get them installed.
12/11/2019 - NC
We are waiting for our local hvac installer to hookup the freon lines, but we expect the unit to work well in the space we are trying to heat and cool. Excellent customer service provided and great price with the special discount offered in November. We look forward to many years of comfortable living space provided by the Pioneer mini-split heat pump.
Thomas B - 11/12/2019
If the desired separation between the outside unit and the wall behind it is 12 inches why does Pioneer sell a mounting bracket that provides only 4 inches of clearance?
Company Response
Hello!
Great question. For wall-mounted applications, the necessary clearance drops down to 4 inches, as the unit is at much less risk for buildup of snow and other debris when it is mounted above ground.
11/12/2019 - VA
I have purchased 5 of these systems. Four worked fine but one was faulty. Pioneer replaced that unit at no cost for me except for re-installation costs. In really cold temperatures the system iced up and did not defrost itself. The system is very quiet. Overall I am happy with the system.
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