pioneerminisplit.com Reviews
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4.3
Overall Star
Rating
Patrick - 03/20/2022
Work as advertised!
1 Company Review
03/20/2022 - MD
My line set insulation was a little crushed out of the box so I sent some pictures in. I wasn't sure how bad it was. The agent sent out a new set immediately. I love the product and will be installing another shortly. Very good service. I have some construction knowledge so the do it your self wasn't too bad.
IMont - 02/24/2022
The product was great and came with quality hardware, but you'll need longer hardware to mount to anything other than a solid concrete foundation.
02/24/2022 - PA
The customer service is intelligent and helpful, they understood the questions i was asking and had regular person solutions to them. Shipping was fast, came by Truck w/ liftgate.
Steve L - 01/19/2022
3 stars only because I haven't even opened the boxes yet
Leonardo M - 10/14/2021
Great
10/14/2021 - New York
It's a good product
Jesus B - 09/08/2021
Easy install nice fit for unit
09/08/2021 - AZ
Quick and easy order process.
James W - 09/01/2021
The anchors two of.them were apart in the package and didn't work properly other than that total success worked great
09/01/2021 - Arkansas
Wonderful item
Perry L - 08/29/2021
Easy to install
08/29/2021 - Alabama
My mini split is the best ac I ever purchased
Ricky J - 05/21/2021
This bracket is harder to install then the bracket that has a horizontal piece
Brenda L - 05/18/2021
Easy to install.
05/18/2021 - Indiana
Easy to do. No issues.
shawn O - 05/01/2021
Workin great
Mike M - 04/24/2021
Took 6 hours to install,started right up and was easy to set up..very quiet,even on turbo and led display looks nice...
Patrick D - 04/17/2021
I'm not sure why people complain about this wall mounting bracket set. It came with everything you need. It may seem flimsy but well designed to support the weight of the compressor. Although it needs longer bolts and additional flat washers for the compressor mount.
Todd L - 12/11/2020
Very easy to Mount and they allow a closer-to-wall placement.
12/11/2020 - Florida
Great product, great price, and fast easy free shipping. What's not to love?
David - 11/25/2020
The brackets are a little weak, and one of them was substantially weaker then the other so even though the brackets were installed at level, once the mini split was placed on it had a significant sag. Additionally, the hardware bolts were too short, I had to buy additional ones that were about a 1/2" longer. However, would I buy these again, yes, I would just make sure I checked the brackets first and buy longer hardware.
11/25/2020 - Virginia
I wish you would have replied to my question that I had about the brackets, you never replied to my email.
Joe B - 11/25/2020
This product made a really easy installation,very nice design
phil P - 11/16/2020
they are ok but I would like to see an heavier version for tiny houses that will be moving a lot. Not sure how well they would hold up.
11/16/2020 - WA
I think its a great product. Haven't hear of that many problems. It did cost me $500 for a technician to charge and test the system after I did the install, but that way its covered by the warrantee .
SHERWIN A - 11/11/2020
Woe th h the buy & more
Ivan Z - 11/04/2020
Piece of cake to install. However, the outdoor unit requires it to be 18 inched apart so you can't hit the studs either 24 or 16 inches on center which is US standard. So we are forced to put cross 2x8's and attach the bracket to them. That should be in the install manual.
11/04/2020 - WA
They filled the order promptly and the unit works fine after the install. The carrier is something elese.
Robert C - 11/02/2020
Made my install easier and cleaner.
David C - 10/31/2020
Made installation a snap
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