Bought our 3 zone Pioneer 4 years ago. One small problem, broken fan blade, some guy, I think his name was Scott, overnighted a replacement.
Best customer service I have seen in 30 years.
The mini-split cut our electric bill by 30%. Between the Pioneer AC and Tankless water heater, we have reduced our energy consumption by 50%.
When My son and DIL bought a SoCal Condo without central AC, I Installed a 2 zone Pioneer as a house warming gift. They love it.