pillows.com Reviews

4.8 Overall Satisfaction Rating

Based on 22,867 Ratings

5
18K+ (80%)
4
3649 (16%)
3
835 (3.7%)
2
57 (0.2%)
1
36 (0.2%)
18K+ 5 stars in a row

Delivery Time

4.8 Average

5
(3,193)
4
(455)
3
(137)
2
(43)
1
(18)

Would Buy Again

4.8 Average

5
(17,807)
4
(3,286)
3
(883)
2
(67)
1
(48)

Recommend This Company

4.7 Average

5
(18,246)
4
(3,536)
3
(961)
2
(68)
1
(43)

Customer Service

4.7 Average

5
(200)
4
(34)
3
(9)
2
(4)
1
(6)

Product Satisfaction

4.6 Average

5
(2,752)
4
(694)
3
(244)
2
(82)
1
(74)

Price Satisfaction

4.4 Average

5
(2,137)
4
(1,086)
3
(503)
2
(89)
1
(31)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

pillows.com

L

Lori
Today , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast & easy delivery. And the pillows are extremely comfortable. Very satisfied.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
B

Bryant S.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5
Delivery
5/5
A

Ava
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far great. Therefore 3 stars.
Rather support veterans than Amazon.
Recommend this Company
3/5
Would Buy Again
3/5
E

Eva G.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

This is my first time ordering. Really am hoping my neck will like this Comforel pillow!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
CustomerService
5/5
Delivery
5/5
C

Caridad C.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I hope these pillows are the same ones I always get at Disney Springs Holiday Inn...
Recommend this Company
5/5
Would Buy Again
5/5
S

Sandi K.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

They are just what I wanted. Thanks
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
4/5
CustomerService
4/5
Delivery
4/5
F

Frances M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I was at a casino in southern indiana and took a fallin the bathroom and due to knee problems, cannot kneel on knees to help get up. My husband grabbed a pillow from bed and slid under my knees. I felt like i was kneeling on a cloud. My decision was right then to order these pillows when return home. Thank you
Recommend this Company
5/5
Would Buy Again
5/5
D

Debra L.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The pillows are exactly what I was hoping for and expecting. Such a joy!!! Did not pay that much when I bought them direct from the motel we stayed at and never received any info to say they had shipped. A heads up that they were coming would have been nice.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
CustomerService
3/5
Delivery
5/5
L

Linda M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Ordering was easy. We'll see how the pillows!
Recommend this Company
4/5
Would Buy Again
5/5
A

Alfred O.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
G

Glenwood N.
1 day ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great pillows
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5
A

Alison C.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

I wish I had qualified for free shipping.
Recommend this Company
4/5
Would Buy Again
4/5
Product Satisfaction
4/5
Price
4/5
CustomerService
4/5
Delivery
4/5
A

ArdIs W.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

shipping is very expensive
Recommend this Company
3/5
Would Buy Again
3/5
A

Anonymous Customer
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

great
Recommend this Company
5/5
Would Buy Again
5/5
L

Lee R.
2 days ago , MD

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to shop----great service and usually fast delivery!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
A

Anne M.
2 days ago , DE

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I'm so happy I found this website! Been dreaming of owning a pillow from Sleep Inn!! Got the best sleep I've had in probably 15 years on their pillows recently, my neck was so happy.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
B

Barbara G.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Fast service
Recommend this Company
5/5
Would Buy Again
5/5
B

Bonnie G.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Used the pillow last night and so far so good thank you!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
B

Brenda W.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy shopping experience.
Recommend this Company
4/5
Would Buy Again
4/5
A

Anonymous Customer
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you for USA merchandise. We appreciate it.
Recommend this Company
5/5
Would Buy Again
5/5
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