pillows.com Reviews

4.8 Overall Satisfaction Rating

Based on 26,091 Ratings

5
20K+ (80.3%)
4
4091 (15.7%)
3
938 (3.6%)
2
67 (0.3%)
1
52 (0.2%)
20K+ 5 stars in a row

Delivery Time

4.8 Average

5
(3,582)
4
(508)
3
(155)
2
(48)
1
(20)

Would Buy Again

4.8 Average

5
(20,460)
4
(3,714)
3
(998)
2
(83)
1
(60)

Recommend This Company

4.7 Average

5
(20,873)
4
(3,984)
3
(1,084)
2
(80)
1
(57)

Customer Service

4.6 Average

5
(358)
4
(58)
3
(18)
2
(5)
1
(13)

Product Satisfaction

4.6 Average

5
(3,090)
4
(775)
3
(269)
2
(94)
1
(85)

Price Satisfaction

4.3 Average

5
(2,383)
4
(1,224)
3
(559)
2
(107)
1
(40)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

pillows.com

D

Daniel P.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Website is very user friendly. You offer a better value than any other merchant selling Blu Sleep Products.
Recommend this Company
5/5
Would Buy Again
5/5
B

Bruce H.
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

None
Recommend this Company
3/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5
S

Stephanie G.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to use ordering page.
Recommend this Company
5/5
Would Buy Again
5/5
M

Myra S.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Really liked the towels when we stayed at The Hilton!
Recommend this Company
5/5
Would Buy Again
5/5
L

Lori F.
1 day ago , TN

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Good
Recommend this Company
4/5
Would Buy Again
2/5
Product Satisfaction
2/5
Price
2/5
Delivery
3/5
A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Too many questions! No reviews of products!
Recommend this Company
3/5
Would Buy Again
3/5
J

John T.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Best place EVER to buy pillows. What a selection!!
Recommend this Company
5/5
Would Buy Again
5/5
B

Bethany A.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

I could not input my credit card information. I had to go through multiple attempts only to be informed that I selected an invalid shipping method for my order. Now I am concerned that I will have multiple orders on my credit card.
Recommend this Company
2/5
Would Buy Again
2/5
F

Frances M.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I really hope this pillow works, my daughter recommends it
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
N

Naoma
2 days ago , KS

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My purchase arrived sooner than expected. And the follow up emails on how to properly fluff and keep the pillows fluffed was a great help. They were exactly what I wanted. Will definitely be purchasing future pillows from pillows.com.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5
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