This program is efficient, easy to understand, professional and clear. Everyone that I have interacted with are completely professional and are truly concerned about your learning experience. They are extremely helpful anytime you have questions regarding your process, your course, setting up your internship, adding-on to extra classes and payment! One of my favorite things about this program is their "student-for-life" policy which includes your ability to add-on to any of their current classes if for instance you need to make up hours or get extra blood draw practice - just a simple phone call away and without having to pay any additional fees! Every phone call I made was met with courteous, knowledgeable, and helpful staff - no matter how many questions I had or how many times I called!
The class itself is very informative and efficient! The material covered is very helpful in helping you prepare for the National certification exam. Through this class, I was able to pass my certification within 2.5 weeks that I was in the course, and 2 additional weeks of self-studying for the national exam - about 1 month in its entirety!
However, it was our instructor, Christy Hitchcock (Santa Ana location), who made the material fun, digestible, applicable and practical. Christy provides many helpful resources on how to study the material, how to practice for the exam, and how to apply what we learn to drawing blood. She is extremely knowledgeable about the material and very experienced in teaching. It was also very reassuring to know that she was well prepared and extremely observant for anyone who was feeling faint/experiencing syncope during class. Christy is very compassionate toward her students and truly cares for each person's learning. She is patient and always willing to slow down whenever any student has a question. Beyond that, Christy is always sharing relevant anecdotes, tips, tricks and advice that can help students become the best phlebotomists that they can be. Not only does she help students figure what is right and wrong, academically and practically, she also takes the time to explain WHY things are done in a certain manner.
Overall, I would highly recommend this program to anyone looking to learn how to be a professional and competent phlebotomist. And if possible, I would highly recommend for them to take the class with Christy Hitchcock at the Santa Ana Location in California!