"I placed an order a couple months ago but unfortunately had to cancel it quickly (unexpected bill came). Ordering it was easy and cancelling it was easy. I'm re-ordering the product today as a gift for someone and everything was easy. I would like an email after the item has been mailed and received so that I can give feedback on the shipment and product (only to help you improve anything). So far so good. We'll see how the shipment, delivery and product measure up. Thank you!"