pc-pitstop.com Reviews

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577 Verified Customer Reviews

577 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.6

Overall Star
Rating

5 Shopper Approved - Review Star
436
(75.6%)
4 Shopper Approved - Review Star
94
(16.3%)
3 Shopper Approved - Review Star
30
(5.2%)
2 Shopper Approved - Review Star
5
(0.9%)
1 Shopper Approved - Review Star
12
(2.1%)

Customer Service
3.7
5 Shopper Approved - Review Star
26
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
12
SHOW DETAILS

5-star reviews
250+

5-star reviews

8 years collecting reviews
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W
Shopper Approved - Verified Customer Warren D.
5 days ago

Order arrived on time and device functions normally

Product Choice

replacement for worn out tape drive

Company Choice

They had availability of what I needed


J
Shopper Approved - Verified Customer JF
3 weeks ago , texas

phone just rang and rang and rang.

Customer Service
1/5

Product Choice

Four sas bays in a small self contained enclosure. Hope it stands the test of time.

Company Choice

they had the product i was looking for.


G
Shopper Approved - Verified Customer George
05/02/2023

Company is defunct. No response to emails, nobody answering the phone. My order is just sitting there and is not processed.

Customer Service
1/5

C
Shopper Approved - Verified Customer Christopher G.
04/28/2023

I need an RMA number for this order
PC PitStop Order 72456

Customer Service
1/5

Product Choice

to replace power supply but drive boxes don't work with it

Company Choice

I have bought from them before . always a good experience


E
Shopper Approved - Verified Customer Eric P.
04/14/2023 , TN

Hassle free, fast shipping, product arrived in great shape.

Product Choice

I required a 1U chassis that could handle 8x 2.5" SSDs

Company Choice

Only place I could find item I was looking for.


J
Shopper Approved - Verified Customer James G.
03/29/2023 , CA

THERE HAD BEEN NO REPLY AND WE HAVE NOT GOT THE ORDER YET

Customer Service
1/5

Product Choice

THERE HAD BEEN NO REPLY AND WE HAVE NOT GOT THE ORDER YET

Company Choice

THERE HAD BEEN NO REPLY AND WE HAVE NOT GOT THE ORDER YET


S
Shopper Approved - Verified Customer Shon
03/28/2023

Found what I wanted quickly.

Product Choice

I need to stuff drives somewhere.

Company Choice

I use ZFS and need my drives to be seen without anything fancy in between the sata card and the enclosure. They have inexpensive enclosures.


K
Shopper Approved - Verified Customer Kael F.
03/20/2023

You have pricing and shipping transit-time ranges for your various shipping options but no indication of whether an item is in stock. This leads to a mismatch in customer expectation and actual product delivery time.

Customer Service
4/5

J
JohnZ
03/07/2023 , MN

We've done business with Paul and his company for years and never had any issues.

On July 30th, we ordered a $3,200 RAID from them. They took our credit card info and charged us for the order when it was placed.

Then they charged us a second time when it shipped on August 4th.

Mistakes happen, and we trusted Paul, so we contacted him to get the second charge reversed. It never happened. Since then we have sent probably 30 emails and tried to call many, many times. We still don't have our refund. The credit card company says it is too late to pursue. We did get one response from Paul saying he issued a refund but he didn't and then he ghosted us again.

DON'T DO BUSINESS WITH PC-PITSTOP.

Paul, I'd be happy to delete this review if you will just give us our money back.

Customer Service
1/5

Company Choice

we had a good past relationship with them.

Product Choice

-


D
Shopper Approved - Verified Customer Dave W.
03/06/2023

Super Good


J
Shopper Approved - Verified Customer John G.
02/13/2023

Great!

Product Choice

Best prodoct/price

Company Choice

Always a great experience!


A
Shopper Approved - Verified Customer Andy R.
01/24/2023

Easy to use website.

Product Choice

I've used a previous version of it and I'm happy with it.

Company Choice

Local, and Paul is very knowledgeable and helpful.


J
Jeff
01/20/2023 , CO

Ordered a $500.00 disk array through NewEgg Business from PC-PITSTOP. A shipping label was created with UPS, but the item was never shipped from PC-PITSTOP. That was 7 days ago.

Have tried numerous times to call company. On hold for over 30 minutes and no one ever answers.

No one is responding to emails. Seems to be a trend with other reviews as well they company is taking orders / money and not delivering / communicating with customers.

Newegg has tried contacting the company is getting silence as well.

Customer Service
1/5

Company Choice

They had the disk array I was looking for.


M
MS
01/16/2023

After a pre-payment of approx. 2000 USD, they are not responding to our e-mails nor phone calls.

Customer Service
1/5

A
Alejandro C.
12/27/2022

Be careful, I paid 1,800 USD and they never sent me anything, after three weeks they respond saying that they will refund my money, more than a month has passed and they have not. They don't answer emails, they don't answer calls.

Customer Service
1/5

Product Choice

they were the ones i needed

Company Choice

because they supposedly have what I needed


M
Shopper Approved - Verified Customer Micro T.
11/18/2022

Friday. No one answering phone after multiple calls and holding for 10-15 minutes.


D
Shopper Approved - Verified Customer Dan F.
11/09/2022

Alway been great


P
Shopper Approved - Verified Customer Peter H.
10/27/2022

Quick and easy

Company Choice

Referral from Colleague


N
Shopper Approved - Verified Customer Nima P.
08/11/2022

Wow. Love the service and prices. Top of their game.

Company Choice

I always choose them and never regret it.

Product Choice

Trust Broadcom


S
Shopper Approved - Verified Customer Sharon M.
08/09/2022

need to contact customer service, we only received 7 out of the 8 we ordered and they were packaged improperly, 6 of the 7 missing the brackets.


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