parts-people.com Reviews

4.8 Overall Satisfaction Rating

Based on 33,636 Ratings

5
27K+ (81.3%)
4
5252 (15.6%)
3
896 (2.7%)
2
91 (0.3%)
1
59 (0.2%)
27K+ 5 stars in a row

Delivery Time

4.8 Average

5
(6,553)
4
(932)
3
(234)
2
(52)
1
(53)

Product Satisfaction

4.8 Average

5
(6,562)
4
(897)
3
(216)
2
(65)
1
(84)

Customer Service

4.7 Average

5
(903)
4
(94)
3
(35)
2
(12)
1
(29)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

parts-people.com

About Us

Parts-People.com was started in 2002 as a small family business.  It quickly grew into one of the most reputable places to find information and purchase replacement parts for your Dell laptop computer.  We are now know as "The Dell Laptop Experts" and employ dozens of people and stock more than 250k Dell laptop parts.

Some of our best know features include:
-1 Year Warranty on everything we sell
-Realtime online inventory
-Free installation guides including how-to videos
-You can call and talk an actual Dell exper

K

Kent P.
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

My overall experience with Parts-People.com was GREAT! They were able to tell exactly which Dell battery per my computer service code. I could not get this info from Dell :-( And, my new battery was delivered within just a day or two. Can't ask for better than that!
Product Satisfaction
5/5
Delivery
5/5

Company Choice

They were able to tell exactly which Dell battery per my computer service code.

Product Choice

Correct Dell replacement battery per my service code.

R

Rich C.
1 day ago , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Found what i needed at a fair price and that's something I can appreciate
Product Satisfaction
5/5
Delivery
5/5

Company Choice

found what I needed at a fair price for an older unit

Product Choice

I need one!

B

Brenda S.
1 day ago , CT

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy to confirm compatibility and order
K

Kathryn K.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to find and purchase item.

Company Choice

IT guy recommended it.

Product Choice

IT guy recommended it.

C

Clara M.
1 day ago , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Parts-people seemed to be the most reputable and recommended site for parts for my laptop (an older alienware). I'm very satisfied so far with the quality of service and of the product.
Product Satisfaction
5/5
Delivery
5/5

Company Choice

It was the only seemingly reputable place to buy parts for my laptop. Everywhere else seemed to be questionable and I was concerned that several of them were scams or knock off parts; I didn't feel this way about parts-people and I was very comfortable purchasing from them.

N

Nelson V.
1 day ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great service. I look forward to receive the part

Company Choice

You have the part I was looking for

Product Choice

This is what I need for my computer. I look forward to continue doing work with you in the future. Happy Holiday, and be safe.

S

Steven L.
1 day ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

VERY EFFICIENT.
Product Satisfaction
5/5
Delivery
5/5

Company Choice

EASY ACCESS

Product Choice

BROKEN PART

P

Paula M.
1 day ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Excellent
J

Joshua M.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Delivered on time, and item works great. No problem so far.
Product Satisfaction
5/5
Delivery
5/5
G

George S.
1 day ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to identify required parts through the use of service tag #
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