parts-people.com Reviews

4.8 Overall Satisfaction Rating

Based on 27,419 Ratings

5
21K+ (80.1%)
4
4575 (16.7%)
3
768 (2.8%)
2
76 (0.3%)
1
42 (0.2%)
21K+ 5 stars in a row

Delivery Time

4.8 Average

5
(5,265)
4
(797)
3
(197)
2
(44)
1
(48)

Product Satisfaction

4.7 Average

5
(5,247)
4
(798)
3
(183)
2
(50)
1
(73)

Customer Service

4.7 Average

5
(628)
4
(72)
3
(31)
2
(9)
1
(24)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

parts-people.com

About Us

Parts-People.com was started in 2002 as a small family business.  It quickly grew into one of the most reputable places to find information and purchase replacement parts for your Dell laptop computer.  We are now know as "The Dell Laptop Experts" and employ dozens of people and stock more than 250k Dell laptop parts.

Some of our best know features include:
-1 Year Warranty on everything we sell
-Realtime online inventory
-Free installation guides including how-to videos
-You can call and talk an actual Dell exper

E

Erik L.
Today , WI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Easy to find part and video instruction on replacement process is invaluable."

Company Choice

Good price, near the top of the Google search, and the instructional video.

Product Choice

Fix issue with power supply not recognized by laptop.

K

Kenneth L.
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Very easy to find parts I’m looking for."

Company Choice

I have used them in the past and have been very satisfied. I like that the site has embedded videos on how to change out the parts.

Product Choice

My daughter’s shift key would not function with the built in keyboard, but had no issues with a USB keyboard or Windows onscreen keyboard.

J

JORGE A.
Today , No

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Pretty nice and easy"

Company Choice

Is the only website where I found the items I needed

Product Choice

For replacement on my own laptop

A

Abdullah M.
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Simple and elegant."

Company Choice

Ordered from you once. Great authentic battery. So I'll order again. Simple as that.

L

Louis G.
Today , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Easy checkout"
Product Satisfaction
5/5
Delivery
5/5

Company Choice

Reviews

J

James K.
1 day ago , GA

5.0
Overall Satisfaction Rating

"Excellent!"
Product Satisfaction
5/5
Delivery
5/5

Company Choice

USA Location and proximity to DELL

Product Choice

Price

James K. has reviewed 1 product. Click to view Click to hide

Dell Precision M4300 / Inspiron E1505 6400 / Vostro 1500 / Latitude D820 LG Philips 15.4" WXGA+

View this product

Great provider!

Screen came very fast and shipping package was excellent. Installation video was excellent and installation very easy.

M

Matthew S.
1 day ago , MI

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent"

Company Choice

Cheapest parts

Product Choice

Needed new heatsink

K

Ken C.
1 day ago , LA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Quick and easy"
M

Mark L.
1 day ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Very easy to order, all the information you need to find what you need."

Company Choice

The only one who had the right parts I needed.

Product Choice

Service repair

J

Jeffry B.
1 day ago , MN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Easy to order"
C

Cindy M.
1 day ago , OH

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent shopping experience. Everything I needed on one easy to use website!"

Company Choice

Very easy to find the exact parts I need.

Very helpful tutorials right on the website.

Offer Paypal

Product Choice

Dell OEM parts

K

Krzysztof S.
1 day ago , WA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Quick and easy buying experience. Video showing how to install new parts is huge bonus."

Company Choice

I found Pats-People by browsing internet.

Product Choice

Both pats are ordered are broken.

C

CLAUDEMIR A.
2 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"notthing to declare"
Product Satisfaction
5/5
Delivery
5/5

Company Choice

facitlity to buy

Product Choice

quality

L

Leonidas C.
2 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"As easy to order as A, B, C"

Company Choice

Only name to come up when I did a search for this part on-line

A

antonio M.
2 days ago , ME

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"awesome time clean and quick..."

Company Choice

have parts i need

Product Choice

broke my comp.

D

Debra B.
2 days ago , KY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Great customer service!"

Company Choice

Only site I could find what I needed.

Product Choice

Missing screw on my Dell 5450 back panel.

I

Iris C.
2 days ago , No

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"easy checkout of items"
P

Paul C.
2 days ago , CO

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Quick, easy, perfect parts!"

Company Choice

quality

Product Choice

durability

A

Anthony S.
2 days ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Smooth and seamless. Thx"
R

Richard B.
2 days ago , GA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"You showed me exactly what I needed and verified that it would fit the laptop that I was refurbishing. The checkout process was fast and painless. Accepting PayPal was a plus!"

Company Choice

Best value for the money.

Product Choice

I am refurbishing a Latitude D620.

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