"While I had some problems with the website in that it would not allow me to edit a previous order, my experience with calling them direct was excellent. I had ordered two demo racquets and still had them when I decided to order one of the demo models. Since I still had the demos, I called rather than order on the web. The fellow who took my order was friendly and efficient. I had my new racquet the next day. The racquet ratings on the website were excellent and guided me to the demos I selected and the one I bought. A friend had suggested another vendor, but that vendor did not have a demo program. Moreover, I wound up paying less than he did for a comparable product. I will definitely buy from paddleballgalaxy again. I also have recommended it to several fellow players. They all like the idea of the demo program."