outdoorcurtains.com Reviews

About this Company

Your home is a private oasis and your backyard is an exotic addition to enjoy, to create exceptional memories, and to express who you really are.

And that is where OutdoorCurtains.com can help. We're home to an exclusive assortment of top-quality products, sheer panels, outdoor drapery accessories and hardware, while also being an easy-to-navigate hub to an extensive, inspired array of additional outdoor-leisure products for e-shoppers of distinguished tastes. Yet we're much more than just a customer-service-minded purveyor of quality outdoor-living items! Think of us as your one-stop shop for personalized solutions to selecting and installing outdoor drapery of affordability and distinction for the porch, patio, veranda, and beyond! And don’t forget - our drapery products are proudly handcrafted in North Carolina and are covered by our one-year limited craftsmanship warranty. For more information, including warranties and returns, please visit our Support Page.

When it comes to customer service, here at OutdoorCurtains.com, we don't kid around. We believe that every customer interaction should be a rewarding one and we know that if after contacting us we haven't helped you fully, then we have no reason to expect you'll want to come back and shop with us again.

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1,090 Verified Customer Reviews

1,090 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
945
(86.7%)
4 Shopper Approved - Review Star
100
(9.2%)
3 Shopper Approved - Review Star
23
(2.1%)
2 Shopper Approved - Review Star
6
(0.6%)
1 Shopper Approved - Review Star
16
(1.5%)

Customer Service
3.7
5 Shopper Approved - Review Star
29
4 Shopper Approved - Review Star
8
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
11
SHOW DETAILS

5-star reviews
750+

5-star reviews

5 years collecting reviews

About this Company

Your home is a private oasis and your backyard is an exotic addition to enjoy, to create exceptional memories, and to express who you really are.

And that is where OutdoorCurtains.com can help. We're home to an exclusive assortment of top-quality products, sheer panels, outdoor drapery accessories and hardware, while also being an easy-to-navigate hub to an extensive, inspired array of additional outdoor-leisure products for e-shoppers of distinguished tastes. Yet we're much more than just a customer-service-minded purveyor of quality outdoor-living items! Think of us as your one-stop shop for personalized solutions to selecting and installing outdoor drapery of affordability and distinction for the porch, patio, veranda, and beyond! And don’t forget - our drapery products are proudly handcrafted in North Carolina and are covered by our one-year limited craftsmanship warranty. For more information, including warranties and returns, please visit our Support Page.

When it comes to customer service, here at OutdoorCurtains.com, we don't kid around. We believe that every customer interaction should be a rewarding one and we know that if after contacting us we haven't helped you fully, then we have no reason to expect you'll want to come back and shop with us again.

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Shopper Approved - Verified Customer Paula A.
04/05/2022 , AL

I am very pleased with product. Customer service was easy to work with and very cordial

Customer Service
5/5
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Sunbrella Cabana Classic Outdoor Curtain
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04/05/2022

Love the curtains!


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Shopper Approved - Verified Customer Peggy N.
03/10/2022

Excellent Site


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Shopper Approved - Verified Customer Erica S.
03/04/2022

EASY TO SHOP


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Shopper Approved - Verified Customer Shawn C.
02/22/2022

Great customer service!


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Shopper Approved - Verified Customer Darlene P.
02/13/2022

Love the options available. I can't wait to see the samples up close. I love the different shades of blue.


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Shopper Approved - Verified Customer Terri H.
02/12/2022

Love that you offer free samples so we can get the color right the first time!


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Shopper Approved - Verified Customer Aquila M.
02/09/2022

Good explanation of products and hardware needs.


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Shopper Approved - Verified Customer Michael H.
02/04/2022

Easy site navigation and great descriptions. Really nice that they offer free samples to see and feel the actual product before purchasing.


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Shopper Approved - Verified Customer Grace S.
01/21/2022 , NH

Cannot wait to receive my curtain panel

Customer Service
5/5
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Tempotest Nero Extrawide Outdoor Curtain
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01/21/2022

Amazing product!

High-quality product! Very satisfied with the service and product received


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Shopper Approved - Verified Customer Amy W.
01/14/2022

great products,


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Shopper Approved - Verified Customer Tammy D.
01/03/2022

Thanks for samples. When making a purchase like this it is very helpful in making a decision for this project


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Shopper Approved - Verified Customer Angie B.
12/20/2021 , PA

See review comments. The product is great but you just can't seem to get the order correct, which results in an unhappy customer.

Customer Service
2/5

Merchant Response

outdoorcurtains.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
Curtain Anchor Weights - Canvas Black
Curtain Anchor Weights - Canvas Black
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12/20/2021

Quality Assurance issues - wrong item shipped more than once

Out of 15 anchor weights ordered only received 3. I received 12 of the wrong color weights, returned them and I never received the other 12 weights. I've called twice now to request refund for the 12 I did not receive. The company has an obvious issue with Quality Assurance and their shipping.

No Image Available
Tempotest Nero Extrawide Outdoor Curtain
Read more reviews about this product

12/20/2021

Incorrect orders

The curtains are greadtand while I have tried to be patient and understanding I have placed two orders and both have been incorrect when received. This initial order the wrong color anchor weights were sent in October and it is now December 20th and I have not received the weights or the requested refund. In addition I ordered 3 more curtains on October 25th to have in time for Christmas. The company debits your account before shipment so, $400+ was withdrawn from my account. On 12/7, after a known back-order for the color I wanted, I was shipped the wrong color again. I returned these and was told on 12/4 they had my color in stock and could ship once I returned the incorrect ones. On 12/20 I was told these could not ship until January so now I do not have the curtains for what was planned to be an outside Christmas dinner with family. While the product is good I have no confidence that they company can deliver the orders correctly.


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Shopper Approved - Verified Customer Dan S.
12/09/2021 , Cal

Easy

No Image Available
Sunbrella Linen Antique Beige Outdoor Curtain
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12/09/2021

Nice product


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Shopper Approved - Verified Customer W G.
12/06/2021

easy to order.


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Shopper Approved - Verified Customer Joe C.
11/28/2021

Easy selections and purchase on-line


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Shopper Approved - Verified Customer Joan P.
11/03/2021

As I stated in the first block, I surely wish they could be made onto order as I had to trim 6 inches off each panel on the sides and shorten them by 20 inches. But that excess fabric allowed me to make the door curtain to match. The product is wonderful and it is exactly what I needed to block the sun and not allow anyone to see through. I would do it all over again if I had to because the product is terrific.

Thank you

Customer Service
5/5
No Image Available
Sunbrella Dupione Sand Outdoor Curtain
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11/03/2021

I truly love the fabric and it is exactly what they told me it would be. It keeps the porch cooler and blocks the sun totally and it cannot be seen through. It has a nice weight to it as well. My only complaint is that it did not come in a shorter length as I had to cut and sew them shorter. And the width was too wide so I also had to take odd about 6 inches off each panel. Luckily I can sew and have a machine to do the work, with the extra fabric I then used it to make a door curtain which worked out great. I would recommend this product absolutely, just wish they could be made to order..


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Shopper Approved - Verified Customer Wendy S.
10/19/2021

Great experience!


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Shopper Approved - Verified Customer John S.
10/13/2021

Efficient and easy.


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Shopper Approved - Verified Customer Karen M.
10/07/2021

Great


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Shopper Approved - Verified Customer No
10/06/2021

Rude people working here and NEVER. Answer the Phone!

Customer Service
1/5

Merchant Response

outdoorcurtains.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.
No Image Available
Sunbrella Dupione Dove Outdoor Curtain with Nickel Grommets 50 in. x 84 in. w/ Stabilizing Grommets
Read more reviews about this product

10/06/2021

Horrible customer service

This product is great but the service at this company is absolutely horrible! I will never shop here again.


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