opticontacts.com Reviews

4.7 Overall Satisfaction Rating

Based on 65,525 Ratings

5
51K+ (79.4%)
4
9870 (15.1%)
3
2827 (4.3%)
2
441 (0.7%)
1
390 (0.6%)
51K+ 5 stars in a row
5 star excellence award medal

Product Satisfaction

4.8 Average

5
(6,541)
4
(976)
3
(160)
2
(23)
1
(21)

Would Buy Again

4.8 Average

5
(53,696)
4
(8,601)
3
(2,502)
2
(383)
1
(344)

Delivery Time

4.7 Average

5
(6,267)
4
(1,013)
3
(325)
2
(73)
1
(43)

Recommend This Company

4.7 Average

5
(52,462)
4
(9,289)
3
(2,921)
2
(449)
1
(405)

Price Satisfaction

4.6 Average

5
(5,456)
4
(1,566)
3
(588)
2
(79)
1
(32)

Customer Service

4.6 Average

5
(499)
4
(72)
3
(37)
2
(12)
1
(19)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

opticontacts.com

B

Brianna L.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Really easy to put in my prescription.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5
J

Jeffery L.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Cheapest contacts I’ve found yet!
Recommend this Company
5/5
Would Buy Again
5/5
S

sammie D.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The reminders are helpful and easy to re-order from.
Recommend this Company
5/5
Would Buy Again
5/5
M

Miriam D.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very easy to place a order
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
Delivery
5/5

Public Comment

Thank you for being an OptiContacts.com customer. We sincerely appreciate your business and hope you come back soon!

A

Amanda S.
Today , ID

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great fast service. Would order again!! Quality contacts are a great price!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

Thank you. We hope your experience was awesome and we can’t wait to see you again soon.
J

Jordan S.
Today , PA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great deal!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

We at OptiContacts.com know you had many options to choose from, we thank you for choosing us.
A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

no
Recommend this Company
5/5
Would Buy Again
5/5
J

Jessica B.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you
Recommend this Company
5/5
Would Buy Again
5/5
M

michael T.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Seems simple enough. It said free shipping of orders over $90, but still charged for shipping.
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Love the free Sunglasses!
Recommend this Company
5/5
Would Buy Again
5/5
A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great site
Recommend this Company
5/5
Would Buy Again
5/5
K

KW
Today , TX

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Website and submitting reorder was quick and easy.
Recommend this Company
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5

Public Comment

We are thrilled to have you as a loyal customer. Thank you for sharing your kind words with us. It means a lot to us and to our entire team! We look forward to serving you again soon!

A

Aviva F.
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

there were two different prices for the same item, so we were not sure what was going on.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

We apologize for any confusion. OptiContacts has various special prices depending on where the deal is found.  When ordering through a special promotional link the discounted price is automatically reflected.  You will notice on the product page that the item is reflected as an "online only special" and has an offer code associated with the special price.  This is our variation of the common promotions offered by brick and mortar retail stores but made for our online customers.
S

S. C.
Today , PA

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

You guys keep sending promo codes and free-shipping alerts via email as if they apply to every single product and purchases, but it wasn't true to my case. I had to call customer service to learn that the lenses of my interest have the already discounted price and therefore excluded from free shipping and INDAY15 promo that I just received this morning. I am happy that I can get my lenses relatively cheap, but nonetheless am annoyed that OptiContacts's aggressive marketing strategies with promos next to the image of contacts of my interest to insinuate an assumption that all discounts would be applied. Please be more specific about your discounts and promos, as not "every single purchases" will get the advertised promos in the end.
Recommend this Company
4/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

Thank you for your feedback. We apologize for any inconvenience. You are receiving emails regarding our current promos because you are subscribed to the coupon mailing list. That generates an automated email to be sent at the time a coupon is available regardless of the product you have previously ordered or of any other sales going on at that time. We do this as the customer's prescription may have changed from the last time they ordered and they might need a different brand this time that might not be on sale and would qualify for the coupon. Or they may be ordering for a family member instead. We apologize once again for any confusion. Should you have any questions regarding your order, please do not hesitate to call our customer service helpline for further assistance.
Thank you for choosing OptiContacts.com!
A

Anonymous Customer
Today

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

I don't like that the processing fees are hidden and I have to calculate them myself. I tried using your "Summer15" code with a cart of $120 and it rejected saying that I only had $93.00 in my cart. Maybe my contacts were not eligible but it should say that then.
Recommend this Company
3/5
Would Buy Again
3/5
C

Crystal T.
Today

Shopper Approved Checkmark Logo Verified Purchase

2.0
Overall Satisfaction Rating

Kept telling me my voucher was not good for to needing a 50.00 subtotal. With 4 boxes I was at a subtotal of 52.00 and it wouldn't work.
Recommend this Company
2/5
Would Buy Again
3/5
J

joseph S.
Today

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

good experience , better pricing
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
Delivery
5/5

Public Comment

Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we did a good job!
S

Steve K.
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you!
Recommend this Company
5/5
Would Buy Again
5/5

Public Comment

Thank you for the kind rating! We’re so happy your shopping experience with OptiContacts.com went well.
L

Lynn P.
Today , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I've tried prescription contacts in the past and had challenges with them, including drying out too fast and feeling like I had something in my eye constantly.
I've now worn these Opticontacts for two days, all day, and have had no issues. Will highly recommend to others.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
Delivery
5/5

Public Comment

 Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience with OptiContacts.com
Loading Page Animation

See more opticontacts.com Reviews

Visit opticontacts.com ►