OnlineCityTickets.com is a leading provider of resale tickets in the secondary market specializing in concerts, theater, family shows, traveling Broadway, and sporting events. We offer tickets to events around the world and provide our customers with an outstanding customer service team, cutting edge technology, and low prices. OnlineCityTickets.com is a privately owned and operated company dealing almost exclusively in the online retail of resale tickets. Prices on our sites may be above or below face value and can change quickly with consumer demand. We are not affiliated with any primary website, venue, box office, or supplier.
OnlineCityTickets.com offers all of our customers a 100% Buyer Guarantee, which states that all tickets purchased will arrive prior to the event, be better than or equal to the tickets purchased, and be completely authentic and valid for entry. The majority of inventory sold on our sites can be instantly downloaded or emailed within minutes of purchase. We also offer various last minute services and are often able to give our customers access to events even after they’ve started.
We strive to make our customer experience the most outstanding in the industry. Please call (800) 854-2196 at any time with any questions or concerns. You may also email [email protected] for any additional information.
Thanks,
OnlineCityTickets.com
877,462 Verified Customer Reviews
877,462 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.5
Overall Star
Rating
5-star reviews
About this Company
OnlineCityTickets.com is a leading provider of resale tickets in the secondary market specializing in concerts, theater, family shows, traveling Broadway, and sporting events. We offer tickets to events around the world and provide our customers with an outstanding customer service team, cutting edge technology, and low prices. OnlineCityTickets.com is a privately owned and operated company dealing almost exclusively in the online retail of resale tickets. Prices on our sites may be above or below face value and can change quickly with consumer demand. We are not affiliated with any primary website, venue, box office, or supplier.
OnlineCityTickets.com offers all of our customers a 100% Buyer Guarantee, which states that all tickets purchased will arrive prior to the event, be better than or equal to the tickets purchased, and be completely authentic and valid for entry. The majority of inventory sold on our sites can be instantly downloaded or emailed within minutes of purchase. We also offer various last minute services and are often able to give our customers access to events even after they’ve started.
We strive to make our customer experience the most outstanding in the industry. Please call (800) 854-2196 at any time with any questions or concerns. You may also email [email protected] for any additional information.
Thanks,
OnlineCityTickets.com
Roger08/12/2022
So easy!!
Omar S.07/03/2021 , CA
Honestly I would have preferred digital tickets but waiting for them to come in was just as convenient. Overall I'm very satisfied with the way service was conducted.
Stacy B.02/07/2021 , TX
I never received my order and am unclear on how to get the tickets I purchased.
keri P.01/12/2021 , GA
almost 26 dollar service fee per ticket is ridiculous. plus 7 dollars for email tickets. And now after almost two years and was the concert being rescheduled twice I can't get online city to answer my emails or calls about where or when I'm I going to receive my tickets
Cherry M.10/06/2020 , PA
order and receipt were perfect. event was canceled 02/18/2020 and I still have not received a refund after having emailed, chatted and called multiple times. In the process of reporting issue to Better Business Bureau.
05/12/2020 , TX
I ordered tickets to a Roger Miller Tribute concert to be held in Nashville on March 23rd. The event was cancelled. I received an email from them saying the event was cancelled and I could expect a refund within 2-4 weeks. Later I received an email from them saying there would be no refund, that they were giving me a credit for future tickets. We are retired and live in a small town. We don't go to concerts or events. We will never use this credit unless they reschedule this event for a later time and it fits with our schedule. We were traveling with other friends who purchased their tickets through Ticketmaster. Full refund. I'm just saying beware of their "100% Buyer Satisfaction Gurantee." And yes, I did contact customer service.
David H.02/04/2020
Good
Donna W.01/19/2020
Fast and easy
Kevin L.12/06/2019 , MA
Quick and easy purchase
Jessica S.12/02/2019 , LA
na
Anna M.11/30/2019
Easy website to use.
Juliana G.10/31/2019
n/a
Shirley W.10/30/2019
I have not received my tickets Thanks
Arleen G.10/28/2019
User friendly and easy to understand
Lisa10/15/2019
You charge way too much service fees.
Mj10/11/2019
Loved how fast it all was. Best experience.
Dannie L.10/06/2019
Good
Cal S.09/26/2019
None
james Z.09/21/2019
good
ANDREW C.09/21/2019 , NC
GREAT
Why Trust Verified Reviews?
Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.
Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.
As a consumer, here's how you can tell the difference:
Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.
Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.
So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.
Are you a Business?
See What Shopper Approved
Can Do For You
© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.
This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023