07/03/2021 , CA
Honestly I would have preferred digital tickets but waiting for them to come in was just as convenient. Overall I'm very satisfied with the way service was conducted.
02/07/2021 , TX
I never received my order and am unclear on how to get the tickets I purchased.
01/12/2021 , GA
almost 26 dollar service fee per ticket is ridiculous. plus 7 dollars for email tickets. And now after almost two years and was the concert being rescheduled twice I can't get online city to answer my emails or calls about where or when I'm I going to receive my tickets
10/06/2020 , PA
order and receipt were perfect. event was canceled 02/18/2020 and I still have not received a refund after having emailed, chatted and called multiple times. In the process of reporting issue to Better Business Bureau.
05/12/2020 , TX
I ordered tickets to a Roger Miller Tribute concert to be held in Nashville on March 23rd. The event was cancelled. I received an email from them saying the event was cancelled and I could expect a refund within 2-4 weeks. Later I received an email from them saying there would be no refund, that they were giving me a credit for future tickets. We are retired and live in a small town. We don't go to concerts or events. We will never use this credit unless they reschedule this event for a later time and it fits with our schedule. We were traveling with other friends who purchased their tickets through Ticketmaster. Full refund. I'm just saying beware of their "100% Buyer Satisfaction Gurantee." And yes, I did contact customer service.
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