OnlineCityTickets.com is a leading provider of resale tickets in the secondary market specializing in concerts, theater, family shows, traveling Broadway, and sporting events. We offer tickets to events around the world and provide our customers with an outstanding customer service team, cutting edge technology, and low prices. OnlineCityTickets.com is a privately owned and operated company dealing almost exclusively in the online retail of resale tickets. Prices on our sites may be above or below face value and can change quickly with consumer demand. We are not affiliated with any primary website, venue, box office, or supplier.

OnlineCityTickets.com offers all of our customers a 100% Buyer Guarantee, which states that all tickets purchased will arrive prior to the event, be better than or equal to the tickets purchased, and be completely authentic and valid for entry. The majority of inventory sold on our sites can be instantly downloaded or emailed within minutes of purchase. We also offer various last minute services and are often able to give our customers access to events even after they’ve started.

We strive to make our customer experience the most outstanding in the industry. Please call (800) 854-2196 at any time with any questions or concerns. You may also email [email protected] for any additional information.

Thanks,
OnlineCityTickets.com

Filter

877,462 Verified Customer Reviews

877,462 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.5

Overall Star
Rating

5 Shopper Approved - Review Star
604K+
(68.9%)
4 Shopper Approved - Review Star
179K+
(20.4%)
3 Shopper Approved - Review Star
72K+
(8.3%)
2 Shopper Approved - Review Star
7905
(0.9%)
1 Shopper Approved - Review Star
13K+
(1.6%)

Would Buy Again
4.5
5 Shopper Approved - Review Star
606K+
4 Shopper Approved - Review Star
164K+
3 Shopper Approved - Review Star
77K+
2 Shopper Approved - Review Star
10K+
1 Shopper Approved - Review Star
18K+
Would Recommend
4.5
5 Shopper Approved - Review Star
598K+
4 Shopper Approved - Review Star
170K+
3 Shopper Approved - Review Star
80K+
2 Shopper Approved - Review Star
9720
1 Shopper Approved - Review Star
18K+
Product Satisfaction
4.3
5 Shopper Approved - Review Star
39K+
4 Shopper Approved - Review Star
19K+
3 Shopper Approved - Review Star
8893
2 Shopper Approved - Review Star
1807
1 Shopper Approved - Review Star
1619
Price Satisfaction
3.8
5 Shopper Approved - Review Star
25K+
4 Shopper Approved - Review Star
17K+
3 Shopper Approved - Review Star
18K+
2 Shopper Approved - Review Star
5893
1 Shopper Approved - Review Star
4155
Customer Service
3.7
5 Shopper Approved - Review Star
531
4 Shopper Approved - Review Star
158
3 Shopper Approved - Review Star
113
2 Shopper Approved - Review Star
74
1 Shopper Approved - Review Star
191

5000+ 5-star reviews
5 years collecting reviews

About This Company

OnlineCityTickets.com is a leading provider of resale tickets in the secondary market specializing in concerts, theater, family shows, traveling Broadway, and sporting events. We offer tickets to events around the world and provide our customers with an outstanding customer service team, cutting edge technology, and low prices. OnlineCityTickets.com is a privately owned and operated company dealing almost exclusively in the online retail of resale tickets. Prices on our sites may be above or below face value and can change quickly with consumer demand. We are not affiliated with any primary website, venue, box office, or supplier.

OnlineCityTickets.com offers all of our customers a 100% Buyer Guarantee, which states that all tickets purchased will arrive prior to the event, be better than or equal to the tickets purchased, and be completely authentic and valid for entry. The majority of inventory sold on our sites can be instantly downloaded or emailed within minutes of purchase. We also offer various last minute services and are often able to give our customers access to events even after they’ve started.

We strive to make our customer experience the most outstanding in the industry. Please call (800) 854-2196 at any time with any questions or concerns. You may also email [email protected] for any additional information.

Thanks,
OnlineCityTickets.com

Filter
O
Shopper Approved - Verified Customer Omar S.
07/03/2021 , CA

Honestly I would have preferred digital tickets but waiting for them to come in was just as convenient. Overall I'm very satisfied with the way service was conducted.

Would Recommend
2/5
Would Buy Again
3/5
Product Satisfaction
5/5
Price
5/5

S
Shopper Approved - Verified Customer Stacy B.
02/07/2021 , TX

I never received my order and am unclear on how to get the tickets I purchased.

Would Recommend
2/5
Would Buy Again
2/5
Product Satisfaction
1/5
Price
3/5
Customer Service
2/5

K
Shopper Approved - Verified Customer keri P.
01/12/2021 , GA

almost 26 dollar service fee per ticket is ridiculous. plus 7 dollars for email tickets. And now after almost two years and was the concert being rescheduled twice I can't get online city to answer my emails or calls about where or when I'm I going to receive my tickets

Would Recommend
3/5
Would Buy Again
3/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5

C
Shopper Approved - Verified Customer Cherry M.
10/06/2020 , PA

order and receipt were perfect. event was canceled 02/18/2020 and I still have not received a refund after having emailed, chatted and called multiple times. In the process of reporting issue to Better Business Bureau.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
5/5
Customer Service
1/5

S
Shaun C.
05/12/2020 , TX

I ordered tickets to a Roger Miller Tribute concert to be held in Nashville on March 23rd. The event was cancelled. I received an email from them saying the event was cancelled and I could expect a refund within 2-4 weeks. Later I received an email from them saying there would be no refund, that they were giving me a credit for future tickets. We are retired and live in a small town. We don't go to concerts or events. We will never use this credit unless they reschedule this event for a later time and it fits with our schedule. We were traveling with other friends who purchased their tickets through Ticketmaster. Full refund. I'm just saying beware of their "100% Buyer Satisfaction Gurantee." And yes, I did contact customer service.

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
2/5
Customer Service
1/5

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