onesupport.com Reviews

4.8 Overall Satisfaction Rating

Based on 18,127 Ratings

5
16K+ (89.5%)
4
1351 (7.5%)
3
248 (1.4%)
2
87 (0.5%)
1
209 (1.2%)
16K+ 5 stars in a row

Recommend This Company

4.8 Average

5
(16,305)
4
(1,251)
3
(266)
2
(74)
1
(233)

Would Buy Again

4.8 Average

5
(16,120)
4
(1,304)
3
(360)
2
(76)
1
(268)

Customer Service

4.7 Average

5
(2,613)
4
(169)
3
(42)
2
(34)
1
(98)

Product Satisfaction

4.7 Average

5
(5,389)
4
(655)
3
(185)
2
(59)
1
(211)

Price Satisfaction

4.3 Average

5
(4,140)
4
(1,161)
3
(766)
2
(165)
1
(267)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

onesupport.com

About Us

Established in 1993, OneSupport is an award-winning help desk solutions and software provider for home, small business and enterprise.  Utilizing a combination of advanced support tools and intelligent software, we handle all types of technology issues – computers, laptops, tablets, smartphones, W-Fi, networks, game consoles, printers, software, and more.

Our support specialists are courteous, knowledgeable and 100% U.S. based with easy communication.  OneSupport offers state-of-the-art tools, integrated software, chat and phone support to help diagnose and resolve our customer’s problems hassle-free.  

At OneSupport, our mission is really quite simple. We take ownership and provide software and support services for our customers that help establish and maintain strong relationships. We are firmly committed to always putting customers first and work hard to always be accountable. That's how we earn our customer’s trust and loyalty.  There are no machines answering questions, robots, or people reading canned scripts. Instead, we provide real answers from real people – computer hardware and software professionals that make technology simple.

J

J. M.
Today , CA

5.0
Overall Satisfaction Rating

First time with Deny - absolutely GREAT support and unbelievably patient in an area in which I was unfamiliar. THANKS for the terrific service.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

Anonymous Customer
Today , IN

5.0
Overall Satisfaction Rating

great service once again!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
S

Sandy E.
Today , TX

5.0
Overall Satisfaction Rating

AWESOME 100% Amazing service! Staff aways resolves my issue expertly, & is always eager to ask what more can they do, repeatedly going above & beyond to service my needs ++

Additionally, call-in hold time is mininum, if any at all. The technology software used is the best! I've always connected quickly to a live agent, & never been disconnected!

One Support & their professional staff consistently, competently supports all of my personal & professional small business technology needs 24/7!

Thank you One Support, for being my tech heroes every day!

You & your professional technicians are TEN STARS in my book!





This

Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
P

Patrick
Today , CT

5.0
Overall Satisfaction Rating

I zoomed in and lost my email inbox availability - Called One support - Deny fixed it promptly and was very professional - Kudos!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
M

Michael
Today , NS

5.0
Overall Satisfaction Rating

thank you Jarron, fixed my issues, great job!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

Anonymous Customer
Today , AB

5.0
Overall Satisfaction Rating

My computer was fixed and I didn't even have to do anything!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

Alan M.
Today , MO

5.0
Overall Satisfaction Rating

it was great and fairly easy to walk thru the steps to get the issue fixed
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
A

Aline
Today

5.0
Overall Satisfaction Rating

Everything went quickly and well. Thank you very much.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
C

Chris V.
Today , NY

5.0
Overall Satisfaction Rating

Dont know who reads this, but i have had my PC slow over a few year period and when ever i call onesuppot and ask them to look in to it i never get a condescending or know it all response. They let me explain what my issues are and if my PC is not back up to full speed after their first go around they get right back to it. I had to cancel my subscription bc i lost my job from the coronavirus but as soon as i have a steady paycheck again ill 100% be back
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
D

Dennis
Today

5.0
Overall Satisfaction Rating

Jarron was amazing! Great job!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
G

Gritzella P.
Today , FL

5.0
Overall Satisfaction Rating

I am very appreciative and thankful for One Support! Your engineers are experts and know what they're doing! Keep up the excellent work!
Gritzella P. Jones
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
P

Pat&Bob
Today , CA

5.0
Overall Satisfaction Rating

Thank You!!! Jayson made our day!! Our Printer is up & Running!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
T

Tanya D.
Today , TN

5.0
Overall Satisfaction Rating

I love it problems taken care of... Thank You!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
M

Marlene
Today , MD

5.0
Overall Satisfaction Rating

Gary was incredibly helpful! An asset to the company
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
K

Kathy K.
Today , MN

5.0
Overall Satisfaction Rating

I'm always thankful for the professionals from your company who can always help me with problems - even when the problem was caused by me - not restarting the computer right away before calling for help.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
D

Dr. J.
Today , MI

5.0
Overall Satisfaction Rating

Jason, the tech who helped me, deserves a ten star rating. Awesome!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
K

Kaylene
Today , UT

5.0
Overall Satisfaction Rating

Appreciate the help whenever I run into a computer issue which is often. I don't have any young folks around to help with my computer issues. So this is extremely helpful. Day or night.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

Anne
1 day ago , GA

5.0
Overall Satisfaction Rating

As usual, OneSupport helped me professionally, quickly and in a friendly manner.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
J

Judy T.
1 day ago , OR

5.0
Overall Satisfaction Rating

Always excellent service as always.... They are the best
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
4/5
S

Susan
1 day ago , CA

5.0
Overall Satisfaction Rating

Thank you!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
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