onesupport.com Reviews

4.9 Overall Satisfaction Rating

Based on 24,738 Ratings

5
22K+ (90.8%)
4
1603 (6.5%)
3
309 (1.2%)
2
108 (0.4%)
1
263 (1.1%)
22K+ 5 stars in a row
5 star excellence award medal

Recommend This Company

4.9 Average

5
(22,575)
4
(1,468)
3
(327)
2
(95)
1
(271)

Would Buy Again

4.8 Average

5
(22,338)
4
(1,542)
3
(453)
2
(96)
1
(306)

Customer Service

4.8 Average

5
(5,906)
4
(288)
3
(77)
2
(56)
1
(134)

Product Satisfaction

4.8 Average

5
(11,422)
4
(1,054)
3
(289)
2
(83)
1
(258)

Price Satisfaction

4.5 Average

5
(9,324)
4
(2,014)
3
(1,215)
2
(234)
1
(319)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

onesupport.com

About Us

Established in 1993, OneSupport is an award-winning help desk solutions and software provider for home, small business and enterprise.  Utilizing a combination of advanced support tools and intelligent software, we handle all types of technology issues – computers, laptops, tablets, smartphones, W-Fi, networks, game consoles, printers, software, and more.

Our support specialists are courteous, knowledgeable and 100% U.S. based with easy communication.  OneSupport offers state-of-the-art tools, integrated software, chat and phone support to help diagnose and resolve our customer’s problems hassle-free.  

At OneSupport, our mission is really quite simple. We take ownership and provide software and support services for our customers that help establish and maintain strong relationships. We are firmly committed to always putting customers first and work hard to always be accountable. That's how we earn our customer’s trust and loyalty.  There are no machines answering questions, robots, or people reading canned scripts. Instead, we provide real answers from real people – computer hardware and software professionals that make technology simple.

J

John K.
Today , NH

5.0
Overall Satisfaction Rating

Excellent service, thanks.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

Annette K.
Today , ON

5.0
Overall Satisfaction Rating

Thank you very much, I always praise highly your customer service, and as long as i live here, I will always contact you when never i need such service.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
L

Linda
Today , IA

5.0
Overall Satisfaction Rating

Very happy with One Support. The tech support is excellent. Very helpful and professional. I always have my questions answered and explained well. Thank You.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
C

charles M.
Today , MD

5.0
Overall Satisfaction Rating

the best.............
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
D

Dan
Today , MI

5.0
Overall Satisfaction Rating

very helpful and knowledgeable. Knew and advised me on just what to do.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
H

Hayward B.
Today , TX

5.0
Overall Satisfaction Rating

This is my 2nd year contract with your company, and overall I have been satisfied with the services that I have received as a repeat customer. My concern is that I believe the support that you provide to customers should be extended beyond just taking care of customer complaints when they call in on your support number. Why could you not go a step further by checking with your customers at least once every month or so to insure their computers are up, working properly, by giving them a courtesy tune up if necessary. I believe if you did this it would increase your credibility with your customer when it comes to customer service and support.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5
D

doug
1 day ago , TX

5.0
Overall Satisfaction Rating

William was very helpful and courteous, he helped me fix my printer issues and talked with me the whole time to help me feel at ease

Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
V

Verlyne
1 day ago , VA

5.0
Overall Satisfaction Rating

Majority of the times I've been very satisfied. Todays tech was very helpful and fast.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
CustomerService
3/5
D

David H.
1 day ago

5.0
Overall Satisfaction Rating

Always able to solve anything they are the best
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

alicia S.
1 day ago , MA

5.0
Overall Satisfaction Rating

very polite and helpful support person addressed all my concerns quickly and fixed the issue very well
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
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