onesupport.com Reviews

4.9 Overall Satisfaction Rating

Based on 23,514 Ratings

5
21K+ (90.6%)
4
1562 (6.6%)
3
294 (1.3%)
2
105 (0.4%)
1
254 (1.1%)
21K+ 5 stars in a row
5 star excellence award medal

Recommend This Company

4.9 Average

5
(21,407)
4
(1,433)
3
(311)
2
(94)
1
(265)

Would Buy Again

4.8 Average

5
(21,172)
4
(1,505)
3
(438)
2
(95)
1
(299)

Customer Service

4.8 Average

5
(5,325)
4
(259)
3
(70)
2
(53)
1
(127)

Product Satisfaction

4.8 Average

5
(10,289)
4
(988)
3
(273)
2
(81)
1
(249)

Price Satisfaction

4.5 Average

5
(8,316)
4
(1,884)
3
(1,143)
2
(225)
1
(312)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

onesupport.com

About Us

Established in 1993, OneSupport is an award-winning help desk solutions and software provider for home, small business and enterprise.  Utilizing a combination of advanced support tools and intelligent software, we handle all types of technology issues – computers, laptops, tablets, smartphones, W-Fi, networks, game consoles, printers, software, and more.

Our support specialists are courteous, knowledgeable and 100% U.S. based with easy communication.  OneSupport offers state-of-the-art tools, integrated software, chat and phone support to help diagnose and resolve our customer’s problems hassle-free.  

At OneSupport, our mission is really quite simple. We take ownership and provide software and support services for our customers that help establish and maintain strong relationships. We are firmly committed to always putting customers first and work hard to always be accountable. That's how we earn our customer’s trust and loyalty.  There are no machines answering questions, robots, or people reading canned scripts. Instead, we provide real answers from real people – computer hardware and software professionals that make technology simple.

J

Judy
1 day ago , NC

5.0
Overall Satisfaction Rating

Amber was very courteous and knowledgeable. All I had to do was get the program started and she took over and hopefully no more slow and virus problems. I will continue to used One Support. Sincerely Thank you
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
E

Eddie
1 day ago , TX

5.0
Overall Satisfaction Rating

My problem was addressed in a desirable time! thank You!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
K

Kayleen M.
1 day ago , SC

5.0
Overall Satisfaction Rating

One Support technicians are awesome. They have always been able to assist me in any problems I have had and this time it was EDGE had invaded my computer and its horrible. Yay it is gone!!!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
E

Edna
1 day ago , VA

5.0
Overall Satisfaction Rating

Techcician was very patient, professional and listen to what were issues were. He resolved my problem is a timely manner.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
CustomerService
5/5
J

Janet
1 day ago , NY

5.0
Overall Satisfaction Rating

Really wonderful service! knowledgeable, friendly there for you always.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

Anonymous Customer
1 day ago

5.0
Overall Satisfaction Rating

Paul was wonderful!!!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

Anonymous Customer
1 day ago , GA

5.0
Overall Satisfaction Rating

Tech was patient with my bombardment of questions. He had the answers to all my questions. He took a look at my computer and made some changes to help free up and allow processor to have more speed and room (I'm operation at 100% space). Time for a new computer. Tech offered to assist in helping me find the right computer for my needs. Said shop and get several or more options, call and discuss the best pick. Can't ask for more!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
R

Rhonda A.
1 day ago , ME

5.0
Overall Satisfaction Rating

im Happy
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
C

Carly
1 day ago , NC

5.0
Overall Satisfaction Rating

Great customer service technician! Daniel responded to questions in easy to understand explanations and provided great pointers.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

Anonymous Customer
1 day ago

5.0
Overall Satisfaction Rating

I worked with Erin today. She was very helpful, understanding and informative.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
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