onesupport.com Reviews

4.8 Overall Satisfaction Rating

Based on 22,022 Ratings

5
19K+ (90.3%)
4
1505 (6.8%)
3
282 (1.3%)
2
101 (0.5%)
1
242 (1.1%)
19K+ 5 stars in a row
5 star excellence award medal

Recommend This Company

4.9 Average

5
(19,984)
4
(1,392)
3
(300)
2
(88)
1
(256)

Would Buy Again

4.8 Average

5
(19,752)
4
(1,468)
3
(417)
2
(92)
1
(290)

Customer Service

4.8 Average

5
(4,582)
4
(236)
3
(64)
2
(48)
1
(122)

Product Satisfaction

4.7 Average

5
(8,910)
4
(912)
3
(252)
2
(75)
1
(241)

Price Satisfaction

4.5 Average

5
(7,117)
4
(1,701)
3
(1,053)
2
(216)
1
(303)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

onesupport.com

About Us

Established in 1993, OneSupport is an award-winning help desk solutions and software provider for home, small business and enterprise.  Utilizing a combination of advanced support tools and intelligent software, we handle all types of technology issues – computers, laptops, tablets, smartphones, W-Fi, networks, game consoles, printers, software, and more.

Our support specialists are courteous, knowledgeable and 100% U.S. based with easy communication.  OneSupport offers state-of-the-art tools, integrated software, chat and phone support to help diagnose and resolve our customer’s problems hassle-free.  

At OneSupport, our mission is really quite simple. We take ownership and provide software and support services for our customers that help establish and maintain strong relationships. We are firmly committed to always putting customers first and work hard to always be accountable. That's how we earn our customer’s trust and loyalty.  There are no machines answering questions, robots, or people reading canned scripts. Instead, we provide real answers from real people – computer hardware and software professionals that make technology simple.

S

===> Sunshine
Today , TX

5.0
Overall Satisfaction Rating

I've been a customer of One Support for a while now and my overall service the I've receive this far is great.
Thank you One Support for keeping my computer safe.T
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
A

===> Anonymous Customer
Today , MT

5.0
Overall Satisfaction Rating

Victor accomplished what I needed done.

Thank you
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
C

===> Charmaine C.
Today

5.0
Overall Satisfaction Rating

As always ,very nice , professional and patience . Get the job done on whatever you need
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
L

===> Lynda
Today , MI

5.0
Overall Satisfaction Rating

I have used One Support a few times for complex problems. While I have had excellent service. I have used the service only a few times and I feel the cost per month is too high to continue to subscribe.
Recommend this Company
5/5
Would Buy Again
3/5
Product Satisfaction
5/5
Price
2/5
CustomerService
5/5
T

===> Tim
Today , MD

5.0
Overall Satisfaction Rating

Purchased a new desktop since my old Windows 7 Hard Drive went corrupt. Luis installed your software to my new Desktop. Very good service. Thanks.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
A

===> Al
Today , MO

5.0
Overall Satisfaction Rating

The hallmark of this company is the level of expertise and the extreme patience your people have with your clients. You are the best help in this nation, the rest of the is really lacking what you all have. I am very grateful for your services. You actually resurrected two almost two dead laptops your skill. AL Willard
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

===> Anonymous Customer
Today , NY

5.0
Overall Satisfaction Rating

Mark was excellent.
I told him to get a cup of coffee- on me.
Be safe.
Noel
P.S. If you have a minute, please visit "leatherandcold" @ eBay for good deals.
'All the Best'
NEW
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
E

===> Experience H.
Today , GA

5.0
Overall Satisfaction Rating

The service request was to clean up any viruses or intrusions that were slowing my computer to a snails pace. I've answered the above survey questions prior to using my computer or reviewing if the problems I was experiencing have been successfully alleviated, and that smoother, faster operations are now possible. I will certainly contact your services promptly if further issues continue.
In general, your services have always been easy to access and your service representatives are personable, polite and helpful. Prior experiences have resulted in successful outcomes.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
E

===> Evelyn
Today , OH

5.0
Overall Satisfaction Rating

your tech people are always polite and very knowledgeable!
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
T

===> Timothy A.
Today

5.0
Overall Satisfaction Rating

OneSupport was recommended to me from Microsoft. I had been hacked and was being extorted. They fixed my problem, got the other guy out of my computer and saved me a ton of money. Everytime I have had a problem they have fixed it. Everytime! They are my techsupport.
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
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