onesupport.com Reviews

4.8 Overall Satisfaction Rating

Based on 14,067 Ratings

5
12K+ (88.8%)
4
1125 (8%)
3
206 (1.5%)
2
73 (0.5%)
1
177 (1.3%)
12K+ 5 stars in a row

Recommend This Company

4.8 Average

5
(12,556)
4
(1,021)
3
(229)
2
(62)
1
(201)

Would Buy Again

4.8 Average

5
(12,425)
4
(1,060)
3
(297)
2
(57)
1
(229)

Product Satisfaction

4.5 Average

5
(1,845)
4
(293)
3
(95)
2
(40)
1
(166)

Customer Service

4.4 Average

5
(617)
4
(73)
3
(25)
2
(21)
1
(70)

Price Satisfaction

4.1 Average

5
(1,314)
4
(470)
3
(352)
2
(95)
1
(208)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

onesupport.com

About Us

Established in 1993, OneSupport is an award-winning help desk solutions and software provider for home, small business and enterprise.  Utilizing a combination of advanced support tools and intelligent software, we handle all types of technology issues – computers, laptops, tablets, smartphones, W-Fi, networks, game consoles, printers, software, and more.

Our support specialists are courteous, knowledgeable and 100% U.S. based with easy communication.  OneSupport offers state-of-the-art tools, integrated software, chat and phone support to help diagnose and resolve our customer’s problems hassle-free.  

At OneSupport, our mission is really quite simple. We take ownership and provide software and support services for our customers that help establish and maintain strong relationships. We are firmly committed to always putting customers first and work hard to always be accountable. That's how we earn our customer’s trust and loyalty.  There are no machines answering questions, robots, or people reading canned scripts. Instead, we provide real answers from real people – computer hardware and software professionals that make technology simple.

C

Chris V.
Today , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"been having pc issues for a few weeks, the staff of onesupport has been very patience with me and were finally able to resolve the issues. thanks onesupport!"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
G

Gayle
Today , KY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I have been a customer for more than a year and really appreciate your rescue services so very much. Because of the nature of my work, I spend hours on the computer every day. I use my computer for research, for info exchange, etc., working with several area non-profit agencies. It is imperative that I have a safe system. One Support gives me the sense of security that I need to keep my system and my data safe. Thank you very much. "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
M

Mark
Today , TN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Very knowledgeable,professional and customer oriented"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
L

LAUREN P.
Today , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I love my Coordinator, Able, completely understandable of social AND the place a person was in at their life needing to learn how to use the computer for the first time, (since the eighties on a PC) I have mental gaps do to Epilepsy, and three meds I take TWICE A DAY a day. Yet Able,(now spoken to twice has always been EXTREMELY PROFESSIONAL, HE HAS BEEN EXTREMELY KIND AND PATIENT! WHICH SEEMS, AS LIKE, EMPATHY TO HAVE BEEN LOST IN OUR WORLDS MOST RECENT GENERATI0NS, SO PROUD OF THIS GENTLEMAN'', NEED MORE OF HIS QUALITIES IN THE BUISNESS WORLD,GREAT MORALS, IN BUISNESS RARE GIFT TODAY!"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
W

Walter N.
Today , NJ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I am just a computer user, not a computer "geek". OneSupport's representatives were very understanding about my computer problem. It was a huge relief to me that I could count on OneSupport to satisfactorily resolve my issues. OneSupport more than met my expectations."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
D

Dale
Today , IL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I would not attempt to go without the Services that One Support supplies to me ! Thank you."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
G

Guitty
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I am very happy for all the help I get from One support. Very satisfying results for me. Thanks a lot!"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
J

James
1 day ago , FL

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Simply Awesome is all that needs to be said"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
S

sparky
1 day ago , AZ

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"The young lady was very easy to work with, and new what she was doing. one support is a great product. I do not mind the monthly cost, well worth lt."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
D

Denise B.
1 day ago , GA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I love that they always answer the phone and that there is a real person to talk with. I hate trying to fix these problems myself. This service is a live saver for me. Will continue to use for sure."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
V

Vicky L.
1 day ago , MN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"GREAT!!!! GREAT!!! GREAT!!! Always there to assist, and always, always fixes my computer issues!!! Love these People!!!! They're polite and intelligent!! And they get the job done! "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I have been very satisfied with all of the techs that have worked with me in my most recent issue (setting up a new computer)."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
M

Miss S.
1 day ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"I have always received excellent service from onesupport. Thank you."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
A

Anonymous Customer
1 day ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"So happy withoverallexperience with onesupport techs are patient with the old guy,"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
R

richard
1 day ago , MN

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"extremely helpful and quick to resolve problem "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
L

Lucille M.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"you guys are awesome !!!"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
S

Susan M.
1 day ago , CA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Christian is super!"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
K

Ken
1 day ago , TX

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"THIS SERVICE WAS WONDERFUL THANKS "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
F

Fred B.
2 days ago , NM

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Fred"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
D

Donna
2 days ago , NY

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

"Always helpful & patient!"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
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