olivertraveltrailers.com Reviews
142 Verified Customer Reviews
142 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.8
Overall Star
Rating
5-star reviews
06/17/2021 , FL
IT is a joy to work with people committed to helping us have a good experience and know what we are getting into.
Company Choice
Quality and service!
How you found us
Web page
Recommend Oliver
Yes
06/19/2020 , NC
Everyone at Oliver has been so helpful
Company Choice
Overall quality
How you found us
From a blog of another camper brand from Canada
Recommend Oliver
Yes
06/02/2020 , MN
I reviewed several companies and products and found that the Oliver company meets or exceeds all of my expectations of a quality camper trailer. I know that my family will enjoy its use for years to come. It is just what I needed for my journey to find the end of the rainbow. Thanks again to all at the Oliver travel trailers company.
Company Choice
Because they could handle winter and salt from northern Minnesota where I am located.
How you found us
From the internet
Recommend Oliver
Yes
06/02/2020 , TN
Excellent company that makes an excellent travel trailer. The folks at Oliver are professional, curious and helpful.
Company Choice
Research and the best product for our needs.
How you found us
A friend
Recommend Oliver
Yes
06/01/2020 , ME
I'm not sure what you are looking for here.
We love our Oliver just came back from a 2 month trip to Arizona and our Oliver was comfortable and easy to tow.
We had a problem with the gas hot water heater it did not work from the day we picked it up.Did not discover
this until we were home in Maine. Called Oliver and they told me if it was their problem they would pay to fix it but if it was the heater manufacturer then I would have to get the heater manufacturer to pay for it.
I thought since it was not working from day one they should have it fixed and collect from manufacturer.
We went round and round and I was very disappointed with Oliver.I had to find someone to fix it [qualified R.V. repair] Oliver relented and said they would cover it. [nobody new who's problem it was,Oliver or the manufacturer] Took my Oliver to a repairman who diagnosed and fixed it in 15 minutes. Oliver had left the
wire to the water heater switch not connected.So after a month and lots of phone calls it was their problem anyway. Did Oliver not do a final check before they released the camper to a customer?
On our camping trip to Arizona we met another Oliver owner who had a similar experience with a different Oliver problem . We both had the same thoughts -Hey Oliver do a final check before you release a trailer and
take care of any service problems on a brand new camper!!!
Our Oliver has been a joy to own and is very well built with the exception of the above problem we are very satisfied owners. Timberdoodle
Company Choice
They seem to build a really good quality trailer and we are molded fiberglass fans.
How you found us
Saw one at a campground and thought that looks like a camper we would be happy in.
Recommend Oliver
Yes
05/25/2020 , TX
The experience has been great, actually fun. The different people we worked with at Oliver have been as good as it gets.
Company Choice
Quality and design.
How you found us
From discussions on the Casita forum.
Recommend Oliver
Yes
05/23/2020 , CO
We were very happy and excited when picking up our camper in Feb. The salesman and delivery tech were very professional and responsive. We had driven to Tennessee to get our camper from Colorado and planned on camping for a month as we made our way home. The first night we discovered the heater wouldn't work. After troubleshooting in the cold and dark I was able to call the salesman who was able to walk me through reseating the data cable and fixed the issue. The third night we discovered one of the water lines had a broken fitting which spewed water into the lower floor area. The next day we drove to a Home Depot and I purchased a quality brass fitting and replaced it - now had water again. The fifth day we discovered the cabin lights didn't work. I drove to another Home Depot and parked to begin troubleshooting. I was able to contact the service manager for help and I worked for a couple of hours trying to find the wiring problem. I had to buy a multimeter for testing. I was finally told that the wiring for the circuit had been changed but the circuit box labeling had not been updated - so I had been working on tracing the wrong wire the entire time. After searching around the utility bay I found a loose wire laying on the floor and sure enough it was the wire in question. I plugged it into the spare terminal slot and all lights started working. Had the fuse box labeling been updated correctly, I would have found and fixed the problem within the first half hour instead of several hours of chasing the wrong circuit. I also found later that the wiring diagram for the 2020 camper was never published nor included with the maintenance manuals. After driving on the seventh day we opened the Camper door to find the dinette window shade laying on the floor - the metal clips had broken off. I duct taped the shade back in place for the remainder of the trip. The service manager had the shade company send replacement clips which I installed when we got home. While camping we noticed the screen door had a half inch gap along the upper section letting in bugs. After trying many things it became apparent that the screen is not adjustable as it is manufactured as an assembly with the door itself. When I got home, I contacted the service dept and was told that they would send out an entire new door assembly. I declined as the assembly is riveted onto the door frame and I didn't want to risk creating more problems. This is an issue that should be fixed at the factory due to the complexity of the frame mounting area. It would be another three thousand mile trip for me to return to Tennessee so that probably isn't going to happen anytime soon. So I will apply a foam stick on door weatherstripping material to plug the gap for now. Another annoying issue is the the exposed upper cabinet latch bolts are very sharp and we both got cuts on our arms as we reached into the upper cabinets - finally realized what was happening and I covered the sharp bolt ends with rubber tubing. Also, found an excessive amount of fine white fiberglass powder in all the cabinets which got on everything from clothing to dishes as we traveled. Please note that I am a retired builder / cabinet maker and I know how important it is to take care of the little things. We became more unhappy with our experience as these issues accumulated on our maiden voyage. We made the commitment to spend $74,000 on the Oliver to get The advertised high quality craftsmanship instead of wasting good money on a lesser product. I am very disappointed with what I got and have to admit that I have buyers remorse. As a retired builder, I know for a fact that these and other problems I encountered should have been resolved before leaving the factory.
Company Choice
Advertising claimed high quality.
How you found us
Online forums.
Recommend Oliver
No
05/23/2020 , NC
Excellent so far but I do have a blem tire on my new camper that still hasn't been replaced. I am assuming due to the virus
Company Choice
Best quality and service
How you found us
Research on web
Recommend Oliver
Yes
05/23/2020 , VA
I encountered a couple of issues but was able to get them resolved. Very professional. Called me and talked me through a couple of issues and later quickly got me back on road when I returned it to their service center.
How you found us
Company Choice
Reputation.
Recommend Oliver
Yes
05/22/2020 , FL
Experience with OliverTravel Trailers couldn't be better....professional, informative, helpful, humorous, total quality.
How you found us
Read on an Airstream group Facebook page: What Trailer would you own if you couldn’t own an Airstream? Most popular response was an Oliver (which I had never heard of), so I googled Oliver Travel Trailers. Sold!
Company Choice
Quality, looks, lay-out, custom options.
Recommend Oliver
Yes
05/22/2020 , FL
Very good experience, campground stay a great idea to learn systems with Oliver's help.
Company Choice
Fit the mission.
How you found us
Internet research.
Recommend Oliver
Yes
05/21/2020 , ME
Top notch in every way. I still can't believe the whole experience and how good it was. Easy stress free. So glad made the choice to go with Oliver.
Company Choice
The quality fit and finish is far better then anything we looked at.
How you found us
Internet i was doing research on travel trailers and the Oliver name kept coming up.
Recommend Oliver
Yes
05/21/2020 , MA
Oliver Travel Trailers are well made and well designed. Their care about the product is A One!
Company Choice
I chose Oliver Travel Trailers because of the quality they offer
How you found us
via various Internet RV sites
Recommend Oliver
Yes
05/21/2020 , FL
Wonderful buying experience and great experience has continued with the use of the trailer.
Company Choice
Quality, customer service and resale
How you found us
A fried that owns one.
Recommend Oliver
Yes
05/21/2020 , FL
Other than the unit wasn't cleaned to my satisfaction the experience was good.
Company Choice
Quality build fit and finish
How you found us
Internet
Recommend Oliver
Yes
05/21/2020 , TN
Our salesman, Phil, promptly answered our questions and graciously helped us with decisions. Appreciated his sincere, personal attention. We liked dealing with a family-owned company, a rarity in today's business world. Very pleased with our trailer, all the folks at Oliver and especially their thorough orientation. Also enjoyed our first night of camping at David Crockett State Park, compliments of Oliver!
How you found us
Passed one on the interstate coming back from Nashville where we'd been looking at an Airstream. Bought our Oliver the next day over the phone, sight unseen. Videos on website sold us! Good job, web master!!
Company Choice
Quality, style, size, simplicity, efficiency and functionality.
Recommend Oliver
Yes
05/21/2020 , WA
Head and shoulders above all the rest of the RV industry.
Company Choice
Head and shoulders above all the rest of the RV industry.
How you found us
Internet
Recommend Oliver
Yes
05/21/2020 , WY
Oliver is a quality trailer, and their employees are top notch. Anita Johnston was our sales rep, and she was totally helpful. When I have had questions or problems, Jason in service has been great. Good people all.
How you found us
Saw an online review. Researched the trailer online.
Recommend Oliver
Yes
05/21/2020 , MI
We so appreciated, on delivery day, the time spent showing my wife and i the many features of the trailer, it was a confidence-builder. Overall they are head and shoulders above all other pull behind Travel Trailer manufactures. We did have trouble with our unit, the door was not closing properly. We returned to the factory and it was fixed. But it never should have left the factory (the door opening was cut out too large they said) the way it was. It was good not having to wait weeks or months to have our unit fixed, we made an appointment and they started working on it that day. It did take several days to get the door fitted properly (thank you Richie C. for making sure it was done properly, you are a credit to the service department & we thank you!!).
How you found us
internet
Company Choice
1) The frame & body of the TT.
2) The service department (or the after sale service & warranty)
3) The commitment to making the best trailer on the market
4) The overall quality
Recommend Oliver
Yes
05/21/2020 , IA
It was a very good process and the people are fantastic.
How you found us
On line
Company Choice
Size and quality.
Recommend Oliver
Yes
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