nzcusouth.co.nz Reviews

4.7 Overall Satisfaction Rating

Based on 939 Ratings

5
714 (76%)
4
172 (18.3%)
3
37 (3.9%)
2
9 (1%)
1
7 (0.7%)
500+

Would Buy Again

4.7 Average

5
(762)
4
(134)
3
(24)
2
(9)
1
(10)

Recommend This Company

4.7 Average

5
(742)
4
(143)
3
(38)
2
(10)
1
(6)

Product Satisfaction

4.7 Average

5
(726)
4
(162)
3
(43)
2
(3)
1
(5)

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Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

nzcusouth.co.nz

About Us

Credit Union South, trading as NZCU South, is a 100% New Zealand owned financial cooperative.  For so many people who live in New Zealand, we are now their one-stop-financial-shop.

We provide our customers with personal loans (including mortgages), savings and investment accounts, everyday/current accounts and insurance services.

At NZCU South you will receive personalised service second to none because you are not just a number.

H

Happy C.
2 weeks ago , Auckland

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent service however, the process regarding the electronic statements via internet needs improvement. Sent authorisation 3 times and was advised it hadn't come through which prompted for a manual version. Otherwise excellent service, the lady was really good to deal with and easy to understand."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
CustomerService
5/5
C

Craig
2 weeks ago

Verified Purchase

5.0
Overall Satisfaction Rating

"Applied online for a loan and was approved and all paper work done within 24hrs can not complain one bit with the service"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
F

Francis
2 weeks ago , Canterbury

Verified Purchase

5.0
Overall Satisfaction Rating

"Very helpful, friendly and process faster."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
N

Noemi A.
2 weeks ago , Westland

Verified Purchase

5.0
Overall Satisfaction Rating

"There was a quick and continuity of service and information needed for faster processing of loan. Friendly and courteous people to assist. Thank you very much."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
S

Shari L.
2 weeks ago , Taranaki

Verified Purchase

5.0
Overall Satisfaction Rating

"Great service in times of hardship and health situations Nzcu south was there to assist me and take the stress away in time of need"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

Angela
05/21/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"The whole process was simple and fast. Thanks :) "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
A

Anonymous Customer
05/20/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Really good with very quick service "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
G

G W.
05/13/2019 , Otago

Verified Purchase

5.0
Overall Satisfaction Rating

"very happy with services and the friendly staff."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
N

N S.
05/13/2019 , Canterbury

Verified Purchase

5.0
Overall Satisfaction Rating

"I truly appreciate all that the team did for and got my loan sorted as fast as they possibly could. This was my last place to try as I work long hours and I didnt have time to call or stay on the phone with other loan providers. This company was super fast and easy to sort online and via emails. I am extremely grateful to each and everyone of the staff members that helped me in this process. Thank you so much."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
M

Marlon
05/13/2019 , NSW

Verified Purchase

5.0
Overall Satisfaction Rating

"The staff is very accommodating and fast approval of the loan and also the transfer of money to my account.. Highly recommended and very much satisfied"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
L

Lawrence T.
05/13/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Awesome client service with prompt responses to enquiries."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
B

Becky
05/06/2019 , North island

Verified Purchase

5.0
Overall Satisfaction Rating

"Very easy and quick. Great customer service aswell "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
R

Rico P.
05/06/2019 , Geraldine

Verified Purchase

5.0
Overall Satisfaction Rating

"It's awesome regards to all the staffs and specially to karyn thank u very much ya all!!!"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
CustomerService
5/5
A

Anonymous Customer
05/05/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Outstanding service very quick friendly and able to complete online, exceeded my expectations, top effort and service team"
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
J

Jason
04/29/2019 , Southland

Verified Purchase

5.0
Overall Satisfaction Rating

"Great service and very helpful "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
4/5
Price
5/5
M

Mark H.
04/23/2019 , Southland

Verified Purchase

5.0
Overall Satisfaction Rating

"NZCU South were professional and easy to deal with. Nothing was a hassle."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
T

Tony C.
04/23/2019 , Canterbury

Verified Purchase

5.0
Overall Satisfaction Rating

"Over great customer service "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

Anonymous Customer
04/22/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"I was pretty shocked at the fee that was attached - $700 and something. That's massively steep and wasn't what we were expecting. "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
3/5
A

Anonymous Customer
04/22/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Easy to deal with and good to talk to as well. "
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
A

Al D.
04/22/2019 , Otago

Verified Purchase

5.0
Overall Satisfaction Rating

"Very helpful with the whole process. Painless and pleasing. Would certainly be keen to deal again in the future and recommend to others."
Recommend this Company
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

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