njrhomeservices.com Reviews

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10,899 Verified Customer Reviews

10,899 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
9861
(90.5%)
4 Shopper Approved - Review Star
702
(6.4%)
3 Shopper Approved - Review Star
181
(1.7%)
2 Shopper Approved - Review Star
88
(0.8%)
1 Shopper Approved - Review Star
67
(0.6%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
10K+
4 Shopper Approved - Review Star
425
3 Shopper Approved - Review Star
119
2 Shopper Approved - Review Star
61
1 Shopper Approved - Review Star
64
Customer Service
4.8
5 Shopper Approved - Review Star
8232
4 Shopper Approved - Review Star
659
3 Shopper Approved - Review Star
212
2 Shopper Approved - Review Star
67
1 Shopper Approved - Review Star
112
SHOW DETAILS

5-star reviews
9,500+

5-star reviews

7 years collecting reviews
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A
Alicia Gross
11 hours ago , NJ

Called around 9pm Wednesday evening and someone was here before 9:30am Friday morning... have service contract is definitely recommended... Thank you for quick and great service....

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

C
Camille G.
2 days ago , NJ

Your service person came into my home didn't mention his name, say where he was from ( I saw his truck pull into my driveway). He didn't bring any tools with him, stayed probably five minutes, said everything was fine and proceeded to leave. Didn't even have a brush to clean the inside of the boiler. Is that what I'm paying for???

Product Satisfaction
2/5
Customer Service
1/5
Recommend to others
3/5

S
Steve
2 days ago , NJ

New HVAC system to replace old one: The service technician, the salesman/estimator, and the hardworking installation team were all pleasant and professional. They came as promised, did their jobs, and answered my questions. Hopefully, the permit process, the rebate, and the contract-billing adjustment will all proceed smoothly as well. Thank you.

Product Satisfaction
5/5
Customer Service
4/5
Recommend to others
5/5

M
MICHELLE A.
3 days ago , NJ

Good morning, I originally used your service 7+ years ago when i moved into my home. It is unclear, unless one scrutinizes their monthly bill, to know that this fee for NJRHS is included. Why was there no reach within 7 years and only a renewal notification recently? Be transparent - it will serve you better in gaining customer trust in the long run. But most likely it's a profit driven move. I appreciate the gesture of being offered a refund for this past year.
The gentleman who came to my home for inspection was great and professional.

Product Satisfaction
5/5
Customer Service
3/5
Recommend to others
4/5

T
Trupti M.
3 days ago , NJ

NJRHS always have professionals who are very knowledgeable and patient by nature. So far great experience working with them and always being very helpful.

Product Satisfaction
2/5
Customer Service
5/5
Recommend to others
5/5

A
Anonymous Customer
3 days ago

tech service was great

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

A
Al G.
3 days ago , NJ

Technician was on time and thorough.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

A
Anonymous Customer
3 days ago

Repair man was excellent my heat is now working we are satisfied

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

B
Bill P.
3 days ago , NJ

Very polite and knowledgeable service rep. His name was Morris.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

E
Erma D.
3 days ago , NJ

Chad has always been very kind & answers all our questions.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

M
mike
4 days ago , NJ

On time and a great job. Thank You

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

J
John G.
4 days ago , NJ

Great efficient service. Very polite and helpful always giving great advice on how to take care of equipment and get best efficient service.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

C
Cindy H.
4 days ago

Customer service rep was professional. Technician was knowledgeable, efficient and helpful. Thank you!

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

S
Sandy
4 days ago

Everyone from the Representative who scheduled the appointment to the Service person doing the work are always courtesy and professional.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

D
DD
4 days ago

Technician was friendly, thorough and efficient.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
4/5

B
Bob
4 days ago , NJ

Experience was overall great. Called on Friday afternoon and they did their best to get me scheduled Sunday. They called prior to the techs arrival as promised. Tech was more then helpful and very pleasant to deal with.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

B
Barbara M.
4 days ago , NJ

I love the NJRHS & have used it Multiple times & have always been satisfied.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

D
duncanidaho1929
4 days ago , NJ

The customer service representative was courteous and professional and thoroughly explained the costs and what was included as well as not included. I was able to schedule installation in a timely fashion. The cost was competitive. I was also glad that NJRHS carried a product(hot water heater) made in the US. The service team was professional, cleaned up after themselves and appeared to have done a good job.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

M
Marion C.
4 days ago , NJ

Rep in house and on phone was great

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

R
Robert W.
4 days ago , NJ

Tech who did servicing of generator was outstanding.

Product Satisfaction
5/5
Customer Service
5/5
Recommend to others
5/5

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