ninebotus.com Reviews

5 Stars

4.7 Overall Rating

Based on 120
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Recommend this Company

5 Stars Average

Would Buy Again

5 Stars Average

Featured ninebotus.com Reviews

victor | Submitted 12 Jan 2018
Verified Customer

“Enjoyed i”

Recommend this Company 5 5.0
Would Buy Again 5 5.0
G.W. | Submitted 7 Jan 2018

“Great seller
Great seller! I would highly recommend this seller. Good communication, easy to contact if needed, U.S. based company. Ordered a Ninebot E+ which arrived very quickly with free shipping. This was right before Christmas. Being too busy with the holidays, it was about 4 days later, right before New Years, that I finally got a chance to check out the new Ninebot. I had taken everything out of the shipping boxes and visually inspected it but not a thorough examination. The boxes had no signs of mishandling, so it looked like all was okay. The tire was not inflated, so I watched some YouTube videos to make sure on how to do it. After removing the light ring to gain access to the window to inflate the tire, I found that the inner case panel had a crack, split on both sides of the access window. I contacted Ninebot U.S. support via their email, and sent them pictures, the New Egg invoice, and a description of what I had found. Again this was during the holidays when most companies are either closed, or very under staffed. I was able to call and talk to Al and he took care of the problem immediately. It was something he had never seen before and I agreed that it was odd because there was no signs of damage to the outer cover that would point to how it was cracked/split. He said they would send me a new one once it had been removed from the box and examined to make sure it was good. The next day I received an email with an RA to return the defective one, and a tracking number for the new replacement. I would like to add that there was a few times when I tried to reach them by phone and it went to voice mail, but if you have some patients, and work with people, you will usually have a good outcome. Having said all of this I would like to thank Al, and Ninebot U.S. for a very good experience overall. Again, patients and common sense goes a long way. Ninebot U.S. You Guys Rock!! Great job!”

This review was entered into ninebotus.com and imported into Shopper Approved on 15 Jan 2018
Mark | Submitted 6 Jan 2018

“Informative courteous a great product
Staff was very helpful answering questions about the product. Delivery was fast and the product is high quality and loads of fun. Thanks ninebotusa.”

This review was entered into ninebotus.com and imported into Shopper Approved on 15 Jan 2018
Michael | Submitted 3 Jan 2018

“Al went out of his way to make sure my ?
Al went out of his way to make sure my order was filled and delivered by Christmas Eve. Overall a great shopping experience.”

This review was entered into ninebotus.com and imported into Shopper Approved on 15 Jan 2018

Response from ninebotus.com:

Thank you for the review Michael. I'll let Al know that you mentioned him. We are all very happy to hear that you had a Great Shopping Experience! Ride-On!

Scott | Submitted 2 Jan 2018

“Great products
Great products. Great packaging. Great design. Great value. The king of self-balancing scooters. I adore my original Ninebot Mini. I love the Segway Minilite, Minipro. But I love the Elite PTR the most. They actually improved on the original segway in just about every measurable way while cutting the price by more than half.”

This review was entered into ninebotus.com and imported into Shopper Approved on 15 Jan 2018

Response from ninebotus.com:

Thank you for the review Scott! Glad to hear that you're having so much fun with all of the Ninebot / Segway models. You ROCK! Ride-On Scott, Ride-On!

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