Tom B - 06/16/2022
WORST PRODUCT IVE EVER BOUGHT
Joe - 03/13/2022
I ordered the big safe and received it in good condition but when I tried to use the Combination provided it did not work. Have been in contact via e-mail with customer support but so far no luck.
Reno - 03/03/2022
Last week while I was in a store, a man broke my window and tried to steal the safe. I caught him trying to pull it lose and he was unable. He ran off and all of my belongings were spared. Yes I had to fix the window, but he didn't get all the things I save on my laptop.
Melissa - 11/15/2021
the worst quality product and company is HORRIBLE!! DO NOT BUY FROM HERE
bthed - 08/16/2021
Used concrete and rebar for the perfect professional install that will last forever and with the extra thickness of door will not be able to be tampered with. GET THIS LARGER ONE ITS GREAT
Anonymous Customer - 05/26/2021
We received this product damaged after it was removed from the packaging. In spite of several attempts, the company will only respond with an email saying everything is fine. They do not even care enough about us as customers to pick up the phone and have a conversation.
LTC - 02/19/2021
I order an amazing safe after reading the reviews, the delivery company turned up with the wrong equipment for the service i paid to get to the back door, the deliery man dropped the safe and broke my front step, then after calling the delivery service company that tried to tell me i only had a curbside delivery, then after arguing with them they sent the driver away, left the safe on the step and returned the next day with equipment that still was not suitable, after getting it into my house, unpacked the safe, the dial lock does not even move, no way of testing the safe until unpacking, very very disappointed and have a 500lb safe on my bedrrom floor that doesnt work.
Stephanie H - 02/16/2021
Dimension is described so confusing me, I was trying to ask your sale and she did not get it thru, need to clarify and should have it draw on picture of item. H= front to back, D= top to bottom, what is actual height and widthhere???
Marilyn D - 02/07/2021
We just received our document safe and are very pleased with it. It is a perfect size for our documents and will serve our needs well. We had a good experience with ordering from this company and would recommend them to friend or anyone looking for reasonably priced safe..
Ken I - 05/19/2020
We tried the cheaper $100 safes sold on Amazon and others. This safe is worth the extra $100. Works just like hotel/cruise ship safes. Directions are clear and set up easy. You will need to use your own batteries and add additional bolts to secure it to wall, etc. For the average DYI this is easy. Beautiful safe with exceptional quality for the money. There is much versatility in how you want to set up the use of the locking mechanism including a standard way versus the hotel setup that comes with the safe. For a home use with little need for the extra bells and whistles like date and time and accounting of when opened, etc., that this safe provides in set up, this safe is just right. Buy it.
Mr. C - 05/01/2020
Perfect in all regards...well constructed and super easy to program! Solid operating bolt system and love the slot for sliding flat stuff quickly in without opening. Very pleased!
Franklin - 01/30/2020
My sister, Kathy, just died and left me an old Safe Place, and apparently there is a combination to it that I don't have and also, the battery holder is not there. Where can I get this info or parts? Thank you very much.
Spol - 12/05/2019
I bought my safe from Sam's Club. Love it. Perfect size.
Holland - 12/01/2019
I bought this safe two years ago. Thought that it was a good investment as I loved everything about the product. Until...my problem with the latch/lock. The latch and/or lock are flimsy. The key has been stuck in the lock for a year now and will not turn. Fortunately for me, the safe was in the unlocked position. The safe is too heavy to send back for any repairs.
Anonymous Customer - 05/22/2019
However I had to pay $549 extra to have it delivered to my one story house with no step. Double what it should have cost
Steve - 04/29/2019
The electronic display is old school - difficult to set and reset. Press close/unlock, press cancel, press 8, press 0, etc. Not at all intuitive. This is a serviceable metal box with a set of keys. Simplify the electronics and I would give it a higher rating.
Anonymous Customer - 12/09/2018
My studs in this particular location are about 20" apart, so I just used screws on one side. I drilled 2 extra holes so 4 in total. 3/8" by 2" lag screws. Plenty strong enough. Wish it had 3 shelves though.
Charlie C - 07/19/2018
Purchased the in-floor polyethylene safe. I had a steel safe first, moved to a new location and decided to try this one for the specs listed: "guaranteed protection against fire, burglary and seepage" . Let's be honest, I hope to never have to find out. The concrete poured around it was heavy enough to cause a *VERY slight* bow in the walls of the safe however it held up fine and it is solid. The door can be placed either way to open left or right as needed, the dial is smooth, door opens easily. At this point in time, I'm happy with this purchase and would buy it again.
Charlie - 06/28/2018
ONE OF FOUR FOOT PADS WAS MISSING. AFTER PLACING BATTERIES, LIGHTS FLASHED AND WENT OUT. APPARENTLY A DEFECTIVE CONNECTIONS OR OPERATOR ERROR.
We're very sorry for the inconvenience. When inserting the batteries, it is important to observe the polarity markings of the battery terminals. Please contact customer service so may resolve these issues for you right away.
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