Easy to order and received in a timely manner. Had to return one of the chair covers as it was different from the other 3. Ordered a new cover to match the other 3, received it. Sent the odd cover back and still waiting to hear if I am "eligible" to get a refund. Would be nice if you could actually speak to a person. Don't think I would order something that I was not 100% sure it would fit from them as the return process is somewhat of a hassle and delayed. If you are ordering covers for things it is probably because you need the cover as soon as possible. I started this order process on December 26 and it is now January 25. Still hopeful I will get a refund on the odd cover.