The tea is great but the emails and responding time is terrible. They never say when it's on its way and take 3 weeks to reply
Easy to order.
01/26/2023 , ontario
it was fast
Absolutely lovely tea selection and excellent delivery service. Many thanks! This is our second year subscribing, and we love your teas.
is a nice gift
01/19/2023 , Alberta
01/15/2023 , ON
Slow but it gets there. This was a gift for someone else it didn't come to me
Super easy to order and straight forward. My tea was beautifully packaged in a simple little box. I loved the quality and the flavour of both teas I ordered. I will continue to purchase!
12/29/2022 , NT
This shopping experience has been smooth and easy to understand. Looking forward to see my husband receiving the first box!
Login and payment process are awkward. Lost my shopping cart 2 times.
Super easy and accessible
Great, quick, well organized.
Your options are not set up well for gifts. No option to start after a certain date. Not clear how or when you'd contact the gift recipient. If I want to give a gift I do not want the tea to show up before the "gift" has been given, and I do not want you emailing or contacting them before the "gift" has been given.
Simple and quick so far
11/03/2022 , Ontario
My mother is happy
No problems, everything is working as expected
So far it's been pretty easy!
I still would love the opportunity to gift a friend with a 3 month 3 pouch variety pack. Friend is not at my address. It would be great to be able to keep my subscription and also occasionally buy a gift for another person.
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