myroyalflooring.com Reviews

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379 Verified Customer Reviews

379 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
341
(90%)
4 Shopper Approved - Review Star
31
(8.2%)
3 Shopper Approved - Review Star
6
(1.6%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.3%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
341
4 Shopper Approved - Review Star
32
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Customer Service
4.9
5 Shopper Approved - Review Star
182
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Would Buy Again
4.8
5 Shopper Approved - Review Star
313
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
250+

5-star reviews

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M
Micheal
03/31/2020 , IL

The care, concern and the professionalism Richard Jones and his staff showed my husband and I was excellent. He was attentive even after several trips to my home to where I felt comfortable making the right decision for the love of my home. I went back couple months later to purchase my new kitchen flooring! Thank you

Product Satisfaction
5/5
Customer Service
4/5
Installation Service
5/5

J
Joe
03/31/2020 , IL

What a great service! The installation was a very smooth process and the team at Royal Home Flooring were super supportive!

Product Satisfaction
5/5
Installation Service
5/5

M
M&G
03/31/2020 , IL

Happy with renegotiated pricing. Installation Team was awesome friendly and efficient.

Product Satisfaction
5/5
Installation Service
5/5

A
Anthony Z.
03/31/2020 , IL

The quality of the product and the installation was great. The installers gave us additional care suggestions to improve the life of our flooring. Before they even started, they took 2 Hours to fix my pre- existing squeaks. Great experience overall.

Product Satisfaction
5/5
Installation Service
5/5

A
Al
03/31/2020 , IL

Your sales rep, Sam Sam showed us multiple samples and grades of carpet which made our decision easy. We used him twice doing multiple rooms. In addition, our daughter used him and your company for the carpeting on their entire 2nd floor.

During installation of our step runner the installer noticed that it wasn't sewn correctly and was running at an angle. He stopped the installation and reordered a replacement that was available in only a couple of days.

Great job by all!

Product Satisfaction
5/5
Installation Service
5/5

S
SJ
03/31/2020 , IL

Overcharged and an adjestment needed to be made

Product Satisfaction
3/5
Customer Service
3/5
Installation Service
3/5

B
Belva
03/31/2020 , IL

I am completely satisfied with the quality of carpet and the professionalism of the associates that installed it. However, I am still disappointed in the cost of product and installation. I cancelled part of my flooring order and was very suprised with the bottom line cost. Because of this, I won't use them for future projects.

Product Satisfaction
4/5
Customer Service
5/5
Installation Service
3/5

R
Ronald
03/31/2020 , IL

Very good product for a excellent price

Product Satisfaction
5/5
Installation Service
5/5

S
Steve
03/31/2020 , IL

A+

Product Satisfaction
5/5
Installation Service
5/5

D
Dee
03/31/2020 , IL

Everyone from royal flooring was very polite and professional. We got a great deal on our basement carpeting and it was installed quickly. We will be using them again when we need new carpeting

Product Satisfaction
5/5
Installation Service
5/5

S
Sal
03/31/2020 , IL

Great Experience, highly recommended. Thank you Royal

Product Satisfaction
5/5
Price
5/5
Installation Service
5/5

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