myroyalflooring.com Reviews

4.9 Overall Satisfaction Rating

Based on 175 Ratings

5
156 (89.1%)
4
15 (8.6%)
3
4 (2.3%)
2
0 (0%)
1
0 (0%)
100+ 5 stars in a row

Installation Service

4.9 Average

5
(163)
4
(9)
3
(3)
2
(0)
1
(0)

Product Satisfaction

4.9 Average

5
(153)
4
(18)
3
(4)
2
(0)
1
(0)

Customer Service

4.8 Average

5
(98)
4
(6)
3
(2)
2
(1)
1
(1)

Would Buy Again

4.8 Average

5
(129)
4
(11)
3
(2)
2
(0)
1
(2)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

myroyalflooring.com

T

Tony
Today

5.0
Overall Satisfaction Rating

Sales person and installers were very professional. Installers communicated during entire process. Cleaned up during and after install and carpet looks beautiful.
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
B

Barb N.
Today , IL

5.0
Overall Satisfaction Rating

Perfect in every way. On time. Respectful. Safety conscience. Professional. What a team they made. So organized in the cleanup as well.
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
F

Feras
Today , IL

4.0
Overall Satisfaction Rating

Had some miscommunication issues at the beginning but was eventually rectified and I love my flooring!
Would Buy Again
5/5
Product Satisfaction
5/5
CustomerService
4/5
Installation Service
4.0
G

GK
2 weeks ago , IL

5.0
Overall Satisfaction Rating

Very professional. Love to do business again.
Would Buy Again
1/5
Product Satisfaction
5/5
Installation Service
5.0
M

Mark O.
2 weeks ago , IL

5.0
Overall Satisfaction Rating

Couldn't of gotten 2 of the best installers. Roberto and Jorge. Professional,clean,attention to details. Made sure I was totally satisfied and made sure to explain in detail any questions I had. I will have them back to do the basement.
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
M

Mark
2 weeks ago , IL

5.0
Overall Satisfaction Rating

We love the carpet we got from Royal. From the salesman Sal, to the installers and the office staff everyone was a true professional. We would highly recommend this company.
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
C

Clementina H.
2 weeks ago , IL

5.0
Overall Satisfaction Rating

Very fast and professional work.
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
N

Nicky
2 weeks ago , IL

5.0
Overall Satisfaction Rating

Installers were polite, fast and cleaned up well. Carpet looks great.
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
K

Kate
2 weeks ago , IL

5.0
Overall Satisfaction Rating

The guys were quick and efficient. They were friendly and did a great job!
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
J

Jamen B.
09/16/2020 , IL

5.0
Overall Satisfaction Rating

I Had them come out twice fir separate carpet installation projects. They did good work each time. Highly satisfied with their services and products!
Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5.0
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