myroyalflooring.com Reviews

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379 Verified Customer Reviews

379 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.9

Overall Star
Rating

5 Shopper Approved - Review Star
341
(90%)
4 Shopper Approved - Review Star
31
(8.2%)
3 Shopper Approved - Review Star
6
(1.6%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
1
(0.3%)

Product Satisfaction
4.9
5 Shopper Approved - Review Star
341
4 Shopper Approved - Review Star
32
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Customer Service
4.9
5 Shopper Approved - Review Star
182
4 Shopper Approved - Review Star
7
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
Would Buy Again
4.8
5 Shopper Approved - Review Star
313
4 Shopper Approved - Review Star
24
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
3
SHOW DETAILS

5-star reviews
250+

5-star reviews

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J
Jacquie T.
01/10/2024 , IL

Very happy with my new wood floors from Royal flooring. Mike was great to work with.
They also did a good job with new carpet.
Nice people to work with. I will use them again.

Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5/5

F
Florence B.
12/11/2023 , IL

Overall flooring that I had shopped around with I choose Royal flooring out of every last one of the views I love the work and the price that they give me on doing my floor my kitchen floors so wonderful I can't say it enough how beautiful my floor looks my kitchen floor

Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5/5

L
Lisa M.
11/30/2023 , IL

Everything was as planned, but installation was 4 hours longer than initial quoted.

Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5/5

M
Mary D.
11/30/2023 , IL

The guys where very professional and helpful

Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5/5

D
Debra C.
11/29/2023 , IL

Excellent work and so beautiful the workers were very courteous and very thorough you all made me the happiest person in the world

Would Buy Again
5/5
Product Satisfaction
5/5
Installation Service
5/5

J
Joy E.
10/09/2023 , IL

I would highly recommend Royal Home Flooring! They came to give me an estimate in a timely manner and they worked within my budget to offer financing that was affordable. I put the installation off for a few months and they were responsive by working with me. Bella in Customer Service was fabulous! My new wood flooring looks gorgeous! It brightens up my home when you walk in and has a warm feeling to it! I would use them again in the future!

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
4/5

S
Sanah N.
03/04/2023 , IL

I did LVP in my kitchen, dining room, bathroom, living room and stairs. it's been 2 years now and I am still very satisfied with the outcome! I also got carpet installed in my 3 bedrooms. the carpet is in perfect condition and looks amazing! also great customer service and sales reps. everyone is responsive and very professional. I highly recommend. Well done, Royal!

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

Company Response

Thank you, Sanah for the feedback! The Royal family team is very happy to hear that you were content with the service. And we all work together to make our customers Happy with the end result.   


C
Cynthia L.
01/13/2023 , IL

Incredible company! Fast competent installation. Best floor specialist I've ever met! He was patient and was voluntarily willing to go back to the car until he found exactly what I wanted

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

Company Response

Thank you, Cynthia we're glad everything worked out accordingly. We appreciate the feedback! 


K
Keisha W.
01/13/2023 , IL

Amazing 10/10 highly recommend. I love my new carpet. They came in did their job and left. Very satisfied.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

Company Response

Thank you, Keisha were very excited to hear that you are satisfied with the carpet purchase.  


A
Amelia S.
01/13/2023 , IL

I had a great experience with Royal Home Flooring's carpet installation services. The team was professional, efficient and did a great job with the installation. They arrived on time and completed the job within the estimated timeframe. The carpet looks great and I am very happy with the end result. I highly recommend Royal Home Flooring for any carpet installation needs. Overall it was a great experience and would use them again.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

Company Response

Thank you, Amelia for the feedback. The Royal team is very happy to hear that you are happy with the result. 


A
Ajayi K.
12/27/2022 , IN

The carpenters did a really good job with replacing the carpet at my condo. I would definitely recommend them.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

Company Response

Thank you, Ajayi for the feedback. We appreciate it! 


R
Ramdas C.
12/27/2022 , IL

Very professional on time and did a great work and would recommend them.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

C
Chuck J.
12/27/2022 , IN

Moe gave us an unbeatable price. We recommend Royal Home Flooring for anyone looking to get there floors done .We are really happy that moe took his shoes off and didn't fill the house with snow thank you for the professional service. I appreciate that I got someone who understood me and gave me options rather then just one option. The respect was given to me and my wife and the process was very good for me to be able to get a good feel for what it would be like ato get a professional company to get the correct measurements in a timely matter. They are better then Luna and empire A+++

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

H
Hicks T.
12/20/2022 , OH

Price and work was phenomenal. Did not take a long time and arrived on time. Team was very professional.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

R
Ryan C.
12/20/2022 , IN

Everything went to plan and on time

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

E
Elease D.
12/20/2022 , IL

Every time I walk on this carpet, my feet feel so good. This was not the high so if the basic feels this way, can you imagine how the high end feel under your feet.
The workers were so professional, quick, and out of my way for me to enjoy. Thank you I will be doing future business and spreading the word about how great your company is!

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

A
Aaron O.
12/16/2022 , IL

The salesman and the pricing was excellent the installers could have been a little bit more neat.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
1/5
Installation Service
3/5

D
dalessandro
12/14/2022 , IL

We had old carpet removed and new carpet installed. Apparently there was some confusion when he arrived and didn't know the carpet needed to be removed. He was very professional, took out the old carpet and put in the new one by HIMSELF, and it was a decent sized room. Never complained once. He did a great job.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

S
savage
12/14/2022 , IL

I would highly recommend Royal to my family and friends. Everyone we worked with was helpful and we got a high quality product for a reasonable price.

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

C
Consuela Q.
12/14/2022 , IL

The Rep Moe was a wonderful Sales Rep. We will consider using Royal for new projects in our home

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
5/5
Installation Service
5/5

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