Welcome to MyOrnament.com, home to one of the largest online retailers of personalized Christmas ornaments. We are a family-owned and operated business that opened its doors back in 2004. Our parent company, Holiday Traditions, was started with the belief that exceptional customer service and personalized quality products are essential to ensuring our customers are treated like family.

From our modest single location's beginnings and only a small selection of products, we have surpassed many significant milestones along the way.  We carry over 100,000 ornaments that are always personalized free of charge and usually leave our warehouse within 1-2 days of order receipt. 

From our family to yours, we look forward to continuing to help you build memories and traditions that will last a lifetime. Holiday Traditions believes that our success depends on the satisfaction of our customers. Our beautiful personalization and gift wrapped products will be met with 100% customer satisfaction! You can rest assure that our secure online shopping will allow your order to be personalized and shipped quickly.

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8,381 Verified Customer Reviews

8,381 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
7372
(88%)
4 Shopper Approved - Review Star
730
(8.7%)
3 Shopper Approved - Review Star
174
(2.1%)
2 Shopper Approved - Review Star
52
(0.6%)
1 Shopper Approved - Review Star
53
(0.6%)

Delivery Time
4.8
5 Shopper Approved - Review Star
3696
4 Shopper Approved - Review Star
252
3 Shopper Approved - Review Star
68
2 Shopper Approved - Review Star
27
1 Shopper Approved - Review Star
42
Would Buy Again
4.8
5 Shopper Approved - Review Star
7423
4 Shopper Approved - Review Star
681
3 Shopper Approved - Review Star
177
2 Shopper Approved - Review Star
37
1 Shopper Approved - Review Star
63
Product Satisfaction
4.8
5 Shopper Approved - Review Star
3663
4 Shopper Approved - Review Star
266
3 Shopper Approved - Review Star
83
2 Shopper Approved - Review Star
40
1 Shopper Approved - Review Star
62
Customer Service
4.3
5 Shopper Approved - Review Star
250
4 Shopper Approved - Review Star
28
3 Shopper Approved - Review Star
15
2 Shopper Approved - Review Star
6
1 Shopper Approved - Review Star
42
SHOW DETAILS

5-star reviews
7,000+

5-star reviews

6 years collecting reviews

About this Company

Welcome to MyOrnament.com, home to one of the largest online retailers of personalized Christmas ornaments. We are a family-owned and operated business that opened its doors back in 2004. Our parent company, Holiday Traditions, was started with the belief that exceptional customer service and personalized quality products are essential to ensuring our customers are treated like family.

From our modest single location's beginnings and only a small selection of products, we have surpassed many significant milestones along the way.  We carry over 100,000 ornaments that are always personalized free of charge and usually leave our warehouse within 1-2 days of order receipt. 

From our family to yours, we look forward to continuing to help you build memories and traditions that will last a lifetime. Holiday Traditions believes that our success depends on the satisfaction of our customers. Our beautiful personalization and gift wrapped products will be met with 100% customer satisfaction! You can rest assure that our secure online shopping will allow your order to be personalized and shipped quickly.

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C
Shopper Approved - Verified Customer Charles E.
01/03/2024 , CA

Very happy

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer Deb D.
01/03/2024

Found what I was looking for

Would Buy Again
5/5

Company Response

Hi Deb,

Thanks for your order and review. We are glad to know you found what you are looking for. Please check back often as we regularly update our website to include new and other exciting styles.--MyOrnament


S
Shopper Approved - Verified Customer Sandra R.
01/03/2024

I was sent an email with an exclusive20 coupon for 20% off. It would not take the coupon at checkout. I had to use another coupon that was a 15% discount.

Would Buy Again
4/5

Company Response

Hi Sandra,

Thanks for your order and comments. We will forward this to our customer service team to make the discount adjustment for you. Thank you for alerting us to the issue so we can update the coupon timing in the website programming.--MyOrnament


D
Shopper Approved - Verified Customer Donna C.
01/03/2024

Slow to find what I needed

Would Buy Again
3/5

Company Response

Hi Donna,

Thanks for your purchase and comments. We recently updated our website and would appreciate knowing more about what was difficult with the ordering process. Feedback from our customers helps us get better at what we do. Please watch for a private message.--MyOrnament


J
Shopper Approved - Verified Customer Jodie C.
01/02/2024

Very pleased! Will definitely order again.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Hi Jodie,

Thank you for your order and review of our family-owned, small business. We appreciate your praise and comments. We look forward to working with you again in the future.--MyOrnament


C
Shopper Approved - Verified Customer Carly R.
01/02/2024

Ornaments look great! And the shipping was very quick.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer Marsha J.
01/02/2024

Looking forward to receiving this order

Would Buy Again
5/5

Company Response

Hi Marsha,

Thank you for your order and for posting a review of your experience. We are glad you found the ordering process easy and hope you will return to us soon.--MyOrnament


J
Shopper Approved - Verified Customer Jennifer L.
01/01/2024 , Missouri

Still have not received my ornament.

Would Buy Again
1/5
Product Satisfaction
1/5
Delivery
1/5

Company Response

Hi Jennifer,

Thank you for your order and comments. It looks like you ordered and we shipped your item on 12/26/23. The USPS tracking system is not providing an update other than the package has "dispatched from the sort facility". We will send you a private message with the tracking number. Hopefully, your item will be delivered shortly now that the holidays are past. It was a tough schedule with USPS mail since the holidays fell on a weekend. We will check again on Tuesday and provide an update. We do our best to ship within 24 hours of the order being placed, and it appears we did that. Thank you for your business and patience.--MyOrnament


K
Shopper Approved - Verified Customer Kathryn
01/01/2024

Cute

Would Buy Again
2/5
Product Satisfaction
3/5
Delivery
5/5

E
Shopper Approved - Verified Customer Emma F.
01/01/2024

They never answered

Would Buy Again
5/5
Product Satisfaction
5/5
Customer Service
1/5
Delivery
5/5

Company Response

Hi Emma,

Thank you for choosing our family-owned, small business for your keepsake. We appreciate the review and comments about our customer service. We will reach out in a private message for more information about this. We pride ourselves in responsive service so we certainly want to know how we may have fallen short for you. --MyOrnament


D
Shopper Approved - Verified Customer Debi D.
01/01/2024

Ornament was great quality, personalization was neat and precise Shipping was very quick and was packed very nice Loved the ornament can't wait to give it to my Son & Daughter in Law Christmas 2024 Thinking about ordering? Do it won't be disappointed

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Company Response

Hi Debi,

Well, we don't think we could ask for more in a review. This is amazing. We are just thrilled that your experience inspired you enough to tell others. Thank you for your business and kind words.--MyOrnament


S
Shopper Approved - Verified Customer Stephanie H.
01/01/2024 , OH

Very fast from the moment I hit submit. Fast delivery and beautiful ornaments

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

B
Shopper Approved - Verified Customer Brieanna P.
01/01/2024 , TX

I like that I can see my changes. The ornaments arrived very quickly after ordering them. They were just like the pictures (not including size) and the size was perfect for the tree. The kids loved them. We look forward to ordering more next year!

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

Merchant Response

myornament.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

H
Shopper Approved - Verified Customer Heidi R.
01/01/2024

Love the style of the ornament and quick delivery

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

P
Shopper Approved - Verified Customer Petya R.
01/01/2024

Easy and fast

Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jane G.
01/01/2024

Very easy

Would Buy Again
5/5

D
Shopper Approved - Verified Customer Daria H.
12/31/2023 , HI

Thank you

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

N
Shopper Approved - Verified Customer Nunzia L.
12/31/2023 , New York

.

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

G
Shopper Approved - Verified Customer Glenda S.
12/31/2023 , FL

None

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

K
Shopper Approved - Verified Customer Kristin R.
12/31/2023

Great product

Would Buy Again
5/5
Product Satisfaction
5/5
Delivery
5/5

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