mrvacandmrssew.com Reviews
About this CompanyMr. Vac and Mrs. Sew is a family owned and operated business. We opened our doors in 1988 with an idea in mind. Our idea was simple, provide a beautiful place to shop with quality products. The public embraced us and since our humble beginnings we have increased our store size six-fold and expanded onto the World Wide web.
It is our pleasure to serve you, both in our store and on the Internet.
Mr. Vac and Mrs. Sew
Back to Product Reviews4 Product Ratings and Reviews
Janome Memory Craft 500e Computerized Embroidery Machine w/ FREE! Spool Stand and Embroidery Hoop V.I.P Reward Package and FREE! Next-Day Shipping
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Overall Star
Rating
About this Company
Mr. Vac and Mrs. Sew is a family owned and operated business. We opened our doors in 1988 with an idea in mind. Our idea was simple, provide a beautiful place to shop with quality products. The public embraced us and since our humble beginnings we have increased our store size six-fold and expanded onto the World Wide web.
It is our pleasure to serve you, both in our store and on the Internet.
Mr. Vac and Mrs. Sew
Carol S - 11/10/2022
I love my new Embroidery Machine! Great being able to embroider at almost 8” x 11”. Thanks for the early Christmas present!
Company Choice
Prior Customer
Product Choice
Wanted a machine with a larger embroider field. It was an upgrade to the Brother PE 770 I had before for embroidery.
1 Company Review
11/10/2022 - NY
I have purchased multiple machine both online directly through them and also through their storefront on Amazon. I have always gotten great service and have never had any problems with any of my purchases.
Leslie K - 01/25/2022
Love it! We’re getting acquainted!
Company Choice
Price & options
Product Choice
Research
01/25/2022 - Texas
Super easy-first time shopper
Chris I - 01/01/2021
I love this embroidery machine! Not only is the stitch out beautiful but having automatic jump stitch cutting and the large embroidery field makes this a great machine for anyone who enjoys embroidery or wants to learn. I also love the additional spool stand that comes with this machine. Previously, I have been using a Brother PE800, which is a really good machine but the Janome MC500e satin stitches do look better than the PE800 and I have found the registration to be more precise. The limited 5x7 embroidery field of the PE800 also limited the designs I could create and I quickly found myself wanting to produce larger embroidery designs. Also, it is absolutely wonderful not having to deal with jump stitches. If you understand anything about embroidery and dealing with jumps, you will know what I mean. I wish I had started out with this machine. I strongly urge anyone who is interested in embroidery to go with this machine over machines with smaller embroidery fields and those that do not automatically cut jump stitches. I understand there is a difference in cost but in the long run, I would have saved money had I originally chosen this machine considering the cost of the machine and all of the additional hoops I have purchased. I have been so impressed with the MC500e that I would definitely purchase it again. Next, I want to express just how wonderful the customer service is at Mr. Vac and Mrs. Sew. The first Janome MC500e I received had a problem. I really wanted this machine to work for me and I hoped the issue was on my end. I do a lot of embroidery digitizing and thought the issue could have been something I was doing wrong. However, I tested my own designs, purchased designs, and the onboard fonts and had issues with all of them. I contacted Mrs. Sew (Lisa) about my problem and explained the issue. I sent her a couple of the designs I had run and she tested one of them on their demo machine in the store and it stitched out beautifully. She was absolutely wonderful to work with throughout the resolution of this problem. Unfortunately, I had received one of the few machines that had a problem from the factory. Lisa was always responsive and could not have been more helpful. Once we determined it was a machine issue, she promptly shipped out a replacement machine. The replacement machine has been perfect from the first stitch out and every design has been beautiful. I cannot express my gratitude for the wonderful customer service they have provided. Mr. Vac and Mrs. Sew have definitely shown they are a business of integrity and will take care of their customers.
Diana S - 08/21/2020
I I love this dreamy machine,easy to use ,Customer Service was fantastic
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