5 Stars

4.8 Overall Rating

Based on 432
5 Star Reviews 4 Star Reviews 3 Star Reviews 2 Star Reviews 1 Star Reviews

Customer Service

5 Stars Average

Featured Reviews

mjb121 | Lombard IL, United States | Submitted 20 Nov 2017

“This was a magical experience! The food was excellent, the accommodations great and the guide, Mila was OUTSTANDING!!”

Brian | Geneva IL, United States | Submitted 4 Nov 2017

“I enjoyed my tour. Ursula is an amazing guide- knowledgeable, friendly, cheerful... just an absolute pleasure to go hiking with. I felt safe and educated. I had time to take pictures and walk at my own pace. The meals that the guides prepared were amazing; they were delicious and I was always full. They also brought snacks, so I was never hungry when trekking across Iceland. The IMS office recommended the trek I went on. I don't think it would have been a trek that caught my eye...but I have to say that I'm glad I took their recommendation. The trek was unforgettable. Wish it could have been longer... so enjoyable. I wouldn't hesitate to book with IMS again.”

Charlie | Haslett MI, United States | Submitted 31 Oct 2017

“Maja was our guide and she was excellent. Her skills on the glacier were great and took the time to assure everyone's safety. I highly recommend mountain guides and our guide Maja!”

Luzie | Submitted 29 Oct 2017

“We did a 4 hr glacier adventure trip. It was a terrific experience and we felt absolutely safe all the time. Our guide took us into the heart of the glacier, along ice bridges, over crevasses ... Perfect.”

Customer Service 5 5.0
Jennifer L | Submitted 29 Oct 2017

“All the staffs there were super friendly, professional and helpful. I traveled alone and I couldn't drive, so before I booked their tour online, I emailed the agency and asked a lot of questions about the tour itself and the itineraries, and all my questions were quickly and professionally responded. During the tour, our guide was very patient and knowledgeable, my only regret was I didn't book a longer tour so the time I got on the ice passed so fast. I forgot my sweater at the registration center, but the staffs there kindly looked after it for me before I went back to take it back the next day. Overall really recommended!”

Customer Service 5 5.0
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