motorwise.ca Reviews

4.7 Overall Satisfaction Rating

Based on 1,500 Ratings

5
1167 (77.8%)
4
271 (18.1%)
3
50 (3.3%)
2
6 (0.4%)
1
6 (0.4%)
1,000+ 5 stars in a row

Would Buy Again

4.8 Average

5
(1,219)
4
(234)
3
(31)
2
(9)
1
(7)

Recommend This Company

4.7 Average

5
(1,192)
4
(249)
3
(46)
2
(7)
1
(6)

Customer Service

4.5 Average

5
(59)
4
(6)
3
(5)
2
(6)
1
(2)

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motorwise.ca

About Us

When it comes to Premium Aftermarket Performance Parts and Accessories for your car, truck or Jeep... Motorwise.ca is one of Canada's online Premium Performance & Accessories Shopping destination for the best deals and largest ready to ship selection of instock parts in the country. We offer Canadians Free Ground Shipping across the Nation and with our online store customers can browse over 250,000+ in stock parts on our online store 24/7! Since we are a Canadian company and ship from Canada our customers are not subject to any Customs or Duties Fees compared to shopping from a international retailer. All prices are in Canadian dollars and with our Price Match Promise we will beat a lower advertised price by 5%*

L

Logan
Today

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

It’s unfortunate that PO Boxes are not accepted for shipping. It is a inconvenience that I have to drive 45 minutes to pickup my item.
Recommend this Company
4/5
Would Buy Again
2/5
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J

Jay
1 day ago , ON

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Terrible. The website said they had stock. I paid for my items on the 28th of last month. I recieved an email stating my purchase would be delivered between the 5th and 13th.
The 14th I contacted the customer service as I had not received my purchase. I recieved another email showing that on the 13 they created a lable for shipping on the 13th.
I contacted customer service once more and was speaking to an ignorant male, that has no business speaking to iraite customers. No apologies, just excuses, not wanting to take responsibility or even try to de escalate the situation. Worst experience ever online. I should have bought the products form Amazon with 2 day shipping.
I finally received my products on the 17.

I will never shop here again
Recommend this Company
1/5
Would Buy Again
1/5
CustomerService
1/5

Public Comment

Hello Jay, 

I looked into your order for the two mufflers. It was shipped as scheduled, but there was a delay with the shipping carrier. It was in their possession and it was expected to be delivered by the 13th. The delivery dates we provide are estimates and not Guarantees. 

If you view your tracking number it states it was picked up by the carrier at 4:05 am and one minute later at 4:06 am the time stamp states it arrived at the carriers sort facility. The following day it was delivered. Due to the delay the carrier was not providing accurate tracking. 

I am in Customer Service and I don't have any email from you regarding this order. You may have contacted a member of our sales team or another department and I apologize on their behalf for the experience you said you had. I will look the contact you had with them and address the issue with them. You can reach me directly by email at customerservice@motorwise.ca if you would like and I can offer you a credit on this order for your frustration.

1
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J

JJ C.
3 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

No complaints, usual data entry.
Recommend this Company
5/5
Would Buy Again
5/5
Share
G

george A.
4 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Great parts availability, reasonable prices and fast service. Best of all- a local Canadian business.
Recommend this Company
5/5
Would Buy Again
5/5
Share
A

Adrian L.
6 days ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Quick response from the sales team about my questions concerning import fees and warranty. We'll see if they're accurate with their estimate of shipping times from the manufacturer
Recommend this Company
5/5
Would Buy Again
5/5
Share
G

Gary
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you
Recommend this Company
5/5
Would Buy Again
5/5
Share
J

Jim C.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Very good
Recommend this Company
5/5
Would Buy Again
5/5
Share
L

Larry
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you!
Recommend this Company
5/5
Would Buy Again
5/5
Share
M

Margaretha K.
1 week ago , BC

Shopper Approved Checkmark Logo Verified Purchase

4.0
Overall Satisfaction Rating

Easy
Recommend this Company
5/5
Would Buy Again
5/5
CustomerService
5/5
Share
J

John S.
1 week ago

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy to order
Found your site in Mississauga
I originally was going to order from a store in New Brunswick
Nice to order here in our province
Recommend this Company
5/5
Would Buy Again
5/5
Share
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