"Very happy customer here!!!
I have worked with a number of different hosts over the years, from Bluehost to Hostgator and now Monstermegs. One thing I have learned while jumping from host to host, is that the bigger name hosts often provide an inferior servi ce, especially on the support end of things.
I came across Monstermegs late in 2016 and the transition from Hostgator was a breeze. They were able to migrate my entire site and cpanel from Hostgator, which was a huge plus. Definitely saved me the hassle of moving all my emails, files, etc.
Since I have been with Monstermegs, I have only had to open one or two tickets and they were always responded to within an hour. Their staff is very polite and do not treat you like you are just another customer.
Their uptime is amazing. Since I have been with them, I can't think of a time my site was offline or slow. I have never setup any monitoring for my website, but as I check and work on my site daily, it always fast and responsive.
The only drawback I see is their prices are a bit higher than others. Although the service quality outweighs the extra cost, so all in all, it is worth it. So I won't knock them a point on being a bit more expensive. Like they say, "You get what you pay for" and that is so true with Monstermegs.
Very happy customer here!!!"