modernwicker.com Reviews

About this Company

Welcome to ModernWicker.com. Modern Wicker is a family-owned business, that was one of the first online retailers of discount outdoor wicker furniture. Now, over 10 years later, we are one of the leading wicker furniture dealers in the US, with a huge selection of modern, contemporary, and classic styles to fit just about any decor for your back yard living space. We are an authorized dealers from manufacturers such as Lloyd Flanders, South Sea Rattan, Tortuga Outdoor, Forever Patio, NorthCape International, Source Outdoor, Panama Jack, and more.

At Modern Wicker, we pride ourselves on two things; product quality and customer service. When it comes to quality we only sell premium quality furniture that is made with extremely durable rust proof framing and synthetic resin materials that will not crack, split, peel, or fade even in the harshest environments. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with any questions, concerns, or issues you may have with your order.

If you're looking for outdoor wicker furniture, Modern Wicker is a great place to shop with quality and service you can depend on.

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1,404 Verified Customer Reviews

1,404 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1178
(83.9%)
4 Shopper Approved - Review Star
183
(13%)
3 Shopper Approved - Review Star
33
(2.4%)
2 Shopper Approved - Review Star
5
(0.4%)
1 Shopper Approved - Review Star
5
(0.4%)

Product Satisfaction
4.7
5 Shopper Approved - Review Star
265
4 Shopper Approved - Review Star
28
3 Shopper Approved - Review Star
11
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
8
Delivery Time
4.6
5 Shopper Approved - Review Star
230
4 Shopper Approved - Review Star
55
3 Shopper Approved - Review Star
16
2 Shopper Approved - Review Star
7
1 Shopper Approved - Review Star
8
Customer Service
4.5
5 Shopper Approved - Review Star
66
4 Shopper Approved - Review Star
13
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
4
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

11 years collecting reviews

About this Company

Welcome to ModernWicker.com. Modern Wicker is a family-owned business, that was one of the first online retailers of discount outdoor wicker furniture. Now, over 10 years later, we are one of the leading wicker furniture dealers in the US, with a huge selection of modern, contemporary, and classic styles to fit just about any decor for your back yard living space. We are an authorized dealers from manufacturers such as Lloyd Flanders, South Sea Rattan, Tortuga Outdoor, Forever Patio, NorthCape International, Source Outdoor, Panama Jack, and more.

At Modern Wicker, we pride ourselves on two things; product quality and customer service. When it comes to quality we only sell premium quality furniture that is made with extremely durable rust proof framing and synthetic resin materials that will not crack, split, peel, or fade even in the harshest environments. Customer Service is also very important, which is why our friendly, helpful staff are ready to help you with any questions, concerns, or issues you may have with your order.

If you're looking for outdoor wicker furniture, Modern Wicker is a great place to shop with quality and service you can depend on.

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R
Shopper Approved - Verified Customer Ruth A.
2 weeks ago , South Carolina

The replacement cushions I ordered are very nice and fit well.

Product Satisfaction
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer Deborah W.
4 weeks ago

Very good service.


J
Shopper Approved - Verified Customer Joni M.
4 weeks ago

Easy to place great photos


F
Shopper Approved - Verified Customer Florence S.
08/25/2023

I was extremely pleased with the help Ed provided when I called modernwicker. I was provided the tracking number of Global Tranz, and a delivery date and time. However, at the end of the day I realized there would be no delivery, so called Global Tranz, who had no idea what I was talking about. I finally tracked the delivery to a local company, who told me the information I was given was wrong and they could not deliver until two days later. I was told by them that a delivery person would call in advance. The shipment arrived the next day, with no advance phone call, and it was fortunate that I was home.

I could not be more pleased with the table and top: the workmanship is excellent.

Product Satisfaction
5/5
Delivery
4/5

D
Shopper Approved - Verified Customer Darlene P.
08/18/2023

Web site was user friendly. I called your company for additional information and Ed was very informative!


L
Shopper Approved - Verified Customer Lisa
08/10/2023

Ordering process was simple. Great customer support.


A
Shopper Approved - Verified Customer Angela
08/05/2023

Good customer service


W
Shopper Approved - Verified Customer Wiebe V.
07/27/2023

Web site a little hard 5o negotiate

Product Satisfaction
5/5
Customer Service
4/5
Delivery
4/5

J
Shopper Approved - Verified Customer James A.
07/21/2023

Quick and easy once we did a test run with the ottoman cushion to see what the fabric pattern looked like full size in real life.


P
Shopper Approved - Verified Customer Peter S.
07/16/2023

very easy website to use


R
Shopper Approved - Verified Customer Regina N.
07/14/2023

Thank you for helping me replace cushions that my dog damaged.


N
Shopper Approved - Verified Customer Nancy R.
07/12/2023

Product was perfect. I was however, dismayed that communication was not present concerning the status of my order. No communication as to when the order would be sent, tracking numbers or anything concerning the order. It was a complete surprise when it arrived at my door step. The timing was good, I just would have preferred more communication. Thank you

Product Satisfaction
5/5
Delivery
5/5

M
Shopper Approved - Verified Customer marcia C.
07/10/2023

Easy and convenient to order


R
Shopper Approved - Verified Customer Robert D.
07/03/2023

TY


A
Shopper Approved - Verified Customer Anne Y.
06/19/2023

ED WAS VERY PROFESSIONAL AND HELPFUL


A
Shopper Approved - Verified Customer Anne B.
06/16/2023 , sc

package was not the size ordered, and after 4 weeks there has been no correction.

Product Satisfaction
1/5
Customer Service
1/5
Delivery
5/5

J
Shopper Approved - Verified Customer Jack P.
06/14/2023

Service fine so far


J
Shopper Approved - Verified Customer Jack W.
06/13/2023

Good customer service.


P
Shopper Approved - Verified Customer Patricia L.
06/09/2023

Web site hard to get around in.


J
Shopper Approved - Verified Customer James S.
06/09/2023

Positive experience thus far!


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