modernpiano.com Reviews

5.0 Overall Satisfaction Rating

Based on 741 Ratings

5
712 (96.1%)
4
27 (3.6%)
3
2 (0.3%)
2
0 (0%)
1
0 (0%)
500+ 5 stars in a row

Would Buy Again

5 Average

5
(718)
4
(21)
3
(2)
2
(0)
1
(1)

Product Satisfaction

5 Average

5
(717)
4
(22)
3
(2)
2
(0)
1
(1)

Customer Service

4.8 Average

5
(149)
4
(15)
3
(4)
2
(0)
1
(1)

Price Satisfaction

4.8 Average

5
(590)
4
(130)
3
(18)
2
(1)
1
(3)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

modernpiano.com

About Us

Modern Piano was established in 1935 as the first piano only moving company in St. Louis, Missouri. Built on a strong reputation for quality care and professional service, Modern Piano Moving prospered. Modern Piano Moving is dedicated to being the best. Beginning with your initial office contact, follow-up and scheduling; and continuing through the physical move at the origin and destination, we are committed to providing you the highest level of customer satisfaction and a sincere thanks.

J

Jill S.
1 week ago , NC

5.0
Overall Satisfaction Rating

Using Modern Piano to move my piano from PA to NC was the best decision. The customer service was fantastic with great communication every step along the way. The actual movers on move-out and move-in day were very knowledgeable about not only how to properly care for and transport the piano, but also gave great advice for how to acclimate the piano in the new space, what considerations should be taken to position the piano in the best place in the room/house, and how to best care for the piano. I am very satisfied and would recommend to anyone and everyone to use Modern Piano and not bother shopping around - I did the shopping around for you, and Modern Piano is the best!
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Order #

60473-5296

S

Steve
12/17/2020 , IL

5.0
Overall Satisfaction Rating

Wonderful experience. Everything was carefully packed and unpacked. The piano looks great, not even a blemish! And the price is right. Thank you!!!
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
A

Anonymous Customer
12/15/2020 , NV

4.0
Overall Satisfaction Rating

Delivery took nearly 3 months! HOWEVER....we know that Covid and some staffing
Issues contributed to the delay.

Generally speaking, pricing and service were very good, and we are pleased.

Thank you,

Susan Paslov



( delivery from Carson City Navada. To Chapel Hill, NC)
Would Buy Again
5/5
Product Satisfaction
4/5
Price
4/5
CustomerService
4/5

Order #

Not currently available

G

greta
12/15/2020 , GA

5.0
Overall Satisfaction Rating

The process was very clear from start to finish. They called when they said they would and both pickup and dropoff went very well. The driver and loader were very professional and took great care with the the piano while it was in their care. The price was very fair and was clearly stated in all paperwork beforehand. Wonderful customer service!
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Order #

58665-5243

A

Anonymous Customer
11/27/2020

5.0
Overall Satisfaction Rating

Price and customer service was exceptional accross the board. Highly recommend!!!

Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
J

John W.
11/05/2020 , IA

5.0
Overall Satisfaction Rating

Excellent piano moving services! Very efficient, timely, and the moving crew worked hard to protect the piano during loading/unloading, as well as setup in my home!
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
L

Linda S.
11/02/2020 , MO

5.0
Overall Satisfaction Rating

Excellent company! Would use again in a heartbeat. Service and communication were outstanding. Highly recommend this company.
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
J

JS
10/30/2020

5.0
Overall Satisfaction Rating

great service. Piano arrived without a glitch.
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5

Order #

55882

W

Wayne V.
10/26/2020

5.0
Overall Satisfaction Rating

The piano movers, Danny Joe and Thane, were professional from start to finish. Within thirty minutes they had wrapped the piano bench, the music stand, and wrapped the piano and lifted it onto a dolly. They rolled all of this out of the apartment, down the hallway onto the elevator, down 10 floors to the basement, down the hallway through three sets of double doors to the awaiting box truck liftgate. The piano was secured for the move to Atlanta and delivered the next day. Having moved our piano numerous times over the years I would highly recommend letting the pros do it and particularly Modern Piano for a worry-free pickup and delivery.
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5

Order #

56307

M

Matthew
10/17/2020

5.0
Overall Satisfaction Rating

What a great experience, everyone was terrifically helpful and the drivers polite and friendly. Also very COVID-Safe.
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
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