modernfurniturecanada.ca Reviews

About this Company

Modern Furniture Canada is a Canadian online retailer of modern, contemporary, and rustic furniture, lighting, and home accessories. Since our launch in 2009, ModernFurniture.ca has become a leading online retailer of modern home décor in Canada. By operating exclusively online and working with distributors and brands located in Canada, we are able to offer our customers competitive pricing with free shipping direct to their door nearly anywhere in Canada, with no brokerage, duties, or other hidden fees. Our goal is to continue to provide Canadian consumers quality products from the brands they love at affordable prices, backed by an unparalleled customer service and online shopping experience.

We value our customers! Our dedicated and knowledgeable customer service team is always available to offer support throughout the purchasing process, including full after-sales support on all products. Have questions, contact us!

Filter

2,342 Verified Customer Reviews

2,342 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1777
(75.9%)
4 Shopper Approved - Review Star
463
(19.8%)
3 Shopper Approved - Review Star
67
(2.9%)
2 Shopper Approved - Review Star
14
(0.6%)
1 Shopper Approved - Review Star
21
(0.9%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
1776
4 Shopper Approved - Review Star
419
3 Shopper Approved - Review Star
80
2 Shopper Approved - Review Star
15
1 Shopper Approved - Review Star
31
Would Recommend
4.7
5 Shopper Approved - Review Star
1770
4 Shopper Approved - Review Star
446
3 Shopper Approved - Review Star
85
2 Shopper Approved - Review Star
17
1 Shopper Approved - Review Star
27
Delivery Time
4.5
5 Shopper Approved - Review Star
534
4 Shopper Approved - Review Star
108
3 Shopper Approved - Review Star
43
2 Shopper Approved - Review Star
15
1 Shopper Approved - Review Star
25
Product Satisfaction
4.3
5 Shopper Approved - Review Star
435
4 Shopper Approved - Review Star
174
3 Shopper Approved - Review Star
58
2 Shopper Approved - Review Star
25
1 Shopper Approved - Review Star
33
Price Satisfaction
4.3
5 Shopper Approved - Review Star
373
4 Shopper Approved - Review Star
253
3 Shopper Approved - Review Star
68
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
21
Customer Service
4.1
5 Shopper Approved - Review Star
70
4 Shopper Approved - Review Star
18
3 Shopper Approved - Review Star
7
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
15
SHOW DETAILS

5-star reviews
1,750+

5-star reviews

9 years collecting reviews

About this Company

Modern Furniture Canada is a Canadian online retailer of modern, contemporary, and rustic furniture, lighting, and home accessories. Since our launch in 2009, ModernFurniture.ca has become a leading online retailer of modern home décor in Canada. By operating exclusively online and working with distributors and brands located in Canada, we are able to offer our customers competitive pricing with free shipping direct to their door nearly anywhere in Canada, with no brokerage, duties, or other hidden fees. Our goal is to continue to provide Canadian consumers quality products from the brands they love at affordable prices, backed by an unparalleled customer service and online shopping experience.

We value our customers! Our dedicated and knowledgeable customer service team is always available to offer support throughout the purchasing process, including full after-sales support on all products. Have questions, contact us!

Filter
V
Shopper Approved - Verified Customer Valeria C.
3 weeks ago , Alberta

Simple and fast

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Shelley F.
08/25/2023 , Ontario

Good quality, great packaging and delivery times!

Would Recommend
5/5
Would Buy Again
5/5

J
Shopper Approved - Verified Customer Jaime R.
08/25/2023 , British Columbia

easy and fast I hope that the product you buy is of the same quality

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Sara G.
08/23/2023 , NS

This will be my second purchase from MFC. I've been happy with the selection and delivery.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
4/5
Delivery
5/5

C
Shopper Approved - Verified Customer Craig W.
08/18/2023 , Alberta

m

Would Recommend
4/5
Would Buy Again
4/5

G
Shopper Approved - Verified Customer Gavin G.
08/17/2023 , Ontario

Order process was simple, was provided a promo since the generic one was not working

Would Recommend
5/5
Would Buy Again
5/5

S
Shopper Approved - Verified Customer Shelley F.
08/17/2023 , Ontario

So far very easy, great selection…waiting on delivery to see quality of product

Would Recommend
5/5
Would Buy Again
5/5

A
Shopper Approved - Verified Customer Alain V.
08/16/2023

Ease of use
Greta product selection and good pricing

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

V
Shopper Approved - Verified Customer Vanessa S.
08/13/2023 , Ontario

Great!

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Rheanna M.
08/13/2023 , Alberta

Easy to shop . Wish pictures were more clear

Would Recommend
5/5
Would Buy Again
5/5

D
Shopper Approved - Verified Customer Daniel B.
08/12/2023 , ON

Thank you

Would Recommend
5/5
Would Buy Again
4/5
Product Satisfaction
5/5
Price
5/5
Delivery
5/5

D
Shopper Approved - Verified Customer Daniel S.
08/11/2023 , Quebec

So far so good. Eager to see if the parts I ordered are good replacement parts. Reserving judgement until then!

Would Recommend
4/5
Would Buy Again
4/5

S
Shopper Approved - Verified Customer Stewart W.
08/10/2023 , Ontario

Great product and fast delivery

Would Recommend
5/5
Would Buy Again
5/5

N
Shopper Approved - Verified Customer North G.
08/08/2023 , ON

Free shipping and sales help.
the product is very good - beautiful and true to the on line picture and description. There were some small scratches on the legs and I contacted Modern Furniture. It took a bit of time but I am now satisfied with the resolution.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
4/5
Delivery
5/5

B
Shopper Approved - Verified Customer Barbara
08/06/2023 , BC

The checkout process was difficult. Primary address was not accepted as a shipping address so same address needed to be added as a shipping address. Credit card auto fill did not enter the expiry date the way your check out process wanted. It was confusing and irritating. The shipping information was confusing, you needed to know that the codes were. It kept changing date of 'expected' delivery. Frustrating system.

Would Recommend
5/5
Would Buy Again
5/5
Product Satisfaction
5/5
Price
5/5
Customer Service
5/5
Delivery
2/5

Company Response

Hi Barbara,

Thank you for your feedback!

Since we cannot ship furniture to P.O. Boxes, our website will not accept them as a shipping address. We do, however, accept them as a billing address. After reading your feedback, we noticed that the required format can be sometimes be confusing since some card issuers require it to be entered as "Box 123" rather than "P.O. Box 123". We have addressed this by adding a hint on the payment page of our checkout process to help out future customers. 

We also understand that tracking information provided by courier companies can sometimes be a bit confusing as updates are added in realtime, while the item is in transit. 

If there is anything at all, please do not hesitate to contact us at custo[email protected]. We will be delighted to assist you!


A
Shopper Approved - Verified Customer Anne M.
08/06/2023 , Ontario

Great!

Would Recommend
5/5
Would Buy Again
5/5

E
Shopper Approved - Verified Customer Elisabeth W.
08/03/2023 , Ontario

Easy to use

Would Recommend
5/5
Would Buy Again
5/5

T
Shopper Approved - Verified Customer Tania A.
07/31/2023 , Ontario

Looking forward to purchasing my living room set

Would Recommend
5/5
Would Buy Again
5/5

R
Shopper Approved - Verified Customer Rachel S.
07/26/2023 , Alberta

.

Would Recommend
5/5
Would Buy Again
5/5

G
Shopper Approved - Verified Customer Gerald L.
07/24/2023 , ON

I am very disturbed that there was absolutely no personal touch relating to my dealings with Modern Furniture. I ordered 8 dining chairs for someone that I was doing a favor for. They cancelled the chairs and I notified Modern immediately. I was too late and the chairs were delivered. I contacted Modern to take them back and they wound up charging me a 20% restocking charge plus a delivery fee. It came out to over $600 for chairs that were never opened and returned a few days later. Absolutely ridiculous and I will never use them again and let people know about this highway robbery !

Would Recommend
1/5
Would Buy Again
1/5
Product Satisfaction
1/5
Price
1/5
Customer Service
1/5
Delivery
4/5

Company Response

Hi Gerald, Thank you for taking the time to write your feedback. Good or bad, all feedback helps us improve the level of service we provide to our customers. We are sorry to read about your negative experience with our company.

We are usually able to cancel orders before they are processed and shipped. However, by the time you requested an order cancellation, the items had already been shipped and were already out for delivery. Since the 8 chairs you ordered had to be shipped back to us, return shipping did apply. Following our many exchanges with you to the effect that you did not need the chairs, we were surprised to receive chairs that had been unboxed before being sent back, which is why restocking fees had to be applied. 

Unfortunately, despite our best efforts to try to help you, ordering 8 expensive chairs, trying to cancel the order when tracking indicates that they are out for delivery, and sending back open boxes does have implications which we carefully explained when you first contacted us. We go to great length to help our customers as much as possible but there are certain situations, such as this one, in which no resolution can be perfect. 

If you would like to discuss this further, please feel free to reach out at [email protected]. We will be delighted to assist you.


Why Trust Verified Reviews?

Verified Reviews are real, authentic reviews collected from actual paying customers, using Shopper Approved's Verified Review Platform. When reviews are Verified by Shopper Approved, you know that you can trust them to make better buying decisions.

Unverified Reviews on the other hand, are reviews collected by Open Review platforms that allow anyone to leave a review, without any validation or proof of purchase. Unfortunately, most reviews you read online are Unverified Reviews, and can't be trusted.

As a consumer, here's how you can tell the difference:

Verified Reviews from Verified Review Platforms like Shopper Approved, have much higher review counts and higher overall Star ratings, because they attempt to collect reviews from every single paying customer.

Unverified Reviews from Open Review Platforms, tend to have much lower review counts and more negative Star ratings, because people with bad experiences are primarily those who leave reviews. This often creates a misleading, inaccurate portrayal of a companies true reputation.

So, when searching for Verified Reviews, look for the name you know you can trust. Shopper Approved.

Are you a Business?

See What Shopper Approved
Can Do For You

Inactive Business
Website

© 2023 ShopperApproved.com. All rights reserved. Learn more about Shopper Approved.

This Shopper Approved Customer Rating and Review Certificate was generated using independent survey information gathered by Shopper Approved, LLC © 2023