modernfurniturecanada.ca Reviews

About this Company

Modern Furniture Canada is a Canadian online retailer of modern, contemporary, and rustic furniture, lighting, and home accessories. Since our launch in 2009, ModernFurniture.ca has become a leading online retailer of modern home décor in Canada. By operating exclusively online and working with distributors and brands located in Canada, we are able to offer our customers competitive pricing with free shipping direct to their door nearly anywhere in Canada, with no brokerage, duties, or other hidden fees. Our goal is to continue to provide Canadian consumers quality products from the brands they love at affordable prices, backed by an unparalleled customer service and online shopping experience.

We value our customers! Our dedicated and knowledgeable customer service team is always available to offer support throughout the purchasing process, including full after-sales support on all products. Have questions, contact us!

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1,992 Verified Customer Reviews

1,992 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
1503
(75.5%)
4 Shopper Approved - Review Star
411
(20.6%)
3 Shopper Approved - Review Star
56
(2.8%)
2 Shopper Approved - Review Star
11
(0.6%)
1 Shopper Approved - Review Star
11
(0.6%)

Would Buy Again
4.7
5 Shopper Approved - Review Star
1500
4 Shopper Approved - Review Star
371
3 Shopper Approved - Review Star
68
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
19
Would Recommend
4.7
5 Shopper Approved - Review Star
1492
4 Shopper Approved - Review Star
402
3 Shopper Approved - Review Star
71
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
17
Delivery Time
4.6
5 Shopper Approved - Review Star
481
4 Shopper Approved - Review Star
100
3 Shopper Approved - Review Star
38
2 Shopper Approved - Review Star
13
1 Shopper Approved - Review Star
19
Product Satisfaction
4.3
5 Shopper Approved - Review Star
392
4 Shopper Approved - Review Star
160
3 Shopper Approved - Review Star
54
2 Shopper Approved - Review Star
22
1 Shopper Approved - Review Star
23
Price Satisfaction
4.3
5 Shopper Approved - Review Star
335
4 Shopper Approved - Review Star
231
3 Shopper Approved - Review Star
63
2 Shopper Approved - Review Star
10
1 Shopper Approved - Review Star
12
Customer Service
4.3
5 Shopper Approved - Review Star
63
4 Shopper Approved - Review Star
17
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
2
1 Shopper Approved - Review Star
9

5 years collecting reviews

About This Company

Modern Furniture Canada is a Canadian online retailer of modern, contemporary, and rustic furniture, lighting, and home accessories. Since our launch in 2009, ModernFurniture.ca has become a leading online retailer of modern home décor in Canada. By operating exclusively online and working with distributors and brands located in Canada, we are able to offer our customers competitive pricing with free shipping direct to their door nearly anywhere in Canada, with no brokerage, duties, or other hidden fees. Our goal is to continue to provide Canadian consumers quality products from the brands they love at affordable prices, backed by an unparalleled customer service and online shopping experience.

We value our customers! Our dedicated and knowledgeable customer service team is always available to offer support throughout the purchasing process, including full after-sales support on all products. Have questions, contact us!

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T
Shopper Approved - Verified Customer Tracy C.
3 days ago , Ontario

Great buying experience. Would not hesitate purchase from this company in the future

Product Satisfaction
5/5
Price
5/5
Delivery
5/5

S
Shopper Approved - Verified Customer Shant D.
3 weeks ago , Quebec

It's a bunch of question/answers, no way to contact an actual person.

Product Satisfaction
3/5
Price
4/5
Customer Service
1/5
Delivery
1/5

Company Response

Thank you for taking the time to write feedback about your experience. Any feedback, good or bad, helps us continue to improve the level of service we offer our customers. 

We are sorry to read you had difficulty contacting a real person. Our customer care team can be reached at 1-877-991-6633 or via Live Chat during business hours, or by email at [email protected] at any time. You can take advantage of the many self-serve options we offer through the My Account page as well as through the Contact Us page of our website. 

If there is anything at all, please do not hesitate to contact us. We will be delighted to assist you.

J
Shopper Approved - Verified Customer Jean-francois H.
07/28/2021 , Quebec

Product appeared available for delivery in 2-3 days at moment of purchase. Took a month to receive. Otherwise everything's good.

Product Satisfaction
5/5
Price
5/5
Delivery
1/5

Company Response

Thank you taking the time to write you feedback. Any feedback, good or bad, helps up improve customer experience. We are sorry to read that your delivery took longer than anticipated. The high end item you purchased did require careful handling and a full service delivery delivery by appointment, to the room of your choice, with full setup and garbage removal by our White Glove delivery partner. While this type of delivery typically takes a bit longer than typical shipments by courier, the tracking information does confirm that delivery took 4 business days longer than expected and we sincerely apologize for this involuntary delay. We are glad to read that you were happy with both the price and the product and we hope you give us a chance to shine on a future order and earn your business once again. 

C
Shopper Approved - Verified Customer Canarts M.
06/18/2021 , Ontario

Fast delivery and good service

Product Satisfaction
5/5
Price
4/5
Delivery
5/5

T
Shopper Approved - Verified Customer Timothy F.
05/27/2021 , British Columbia

My overall experience was ok, except that the item was not in stock for more than a month and the expected shipping date kept moving to a later time.

Product Satisfaction
4/5
Price
4/5
Delivery
3/5

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