mobilitydesigned.com Reviews

About this Company

Born in 2014, Mobility Designed Inc. is a manufacturer and retailer of mobility aids based out of Kansas City, Missouri. After more than five years in business, the company sells its crutches worldwide. At Mobility Designed, our mission is to make crutch-assisted mobility comfortable and functional for everyone who uses mobility assistance. What began as a personal mission to develop a more comfortable crutch has evolved into a successful startup with ever increasing aspirations.

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643 Verified Customer Reviews

643 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.7

Overall Star
Rating

5 Shopper Approved - Review Star
504
(78.4%)
4 Shopper Approved - Review Star
97
(15.1%)
3 Shopper Approved - Review Star
33
(5.1%)
2 Shopper Approved - Review Star
6
(0.9%)
1 Shopper Approved - Review Star
3
(0.5%)

Customer Service
4.7
5 Shopper Approved - Review Star
60
4 Shopper Approved - Review Star
10
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
Product Satisfaction
4.5
5 Shopper Approved - Review Star
196
4 Shopper Approved - Review Star
62
3 Shopper Approved - Review Star
14
2 Shopper Approved - Review Star
4
1 Shopper Approved - Review Star
10
SHOW DETAILS

5-star reviews
500+

5-star reviews

About this Company

Born in 2014, Mobility Designed Inc. is a manufacturer and retailer of mobility aids based out of Kansas City, Missouri. After more than five years in business, the company sells its crutches worldwide. At Mobility Designed, our mission is to make crutch-assisted mobility comfortable and functional for everyone who uses mobility assistance. What began as a personal mission to develop a more comfortable crutch has evolved into a successful startup with ever increasing aspirations.

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E
Shopper Approved - Verified Customer Ellen R.
1 day ago

I have both wrist and shoulder problems.


P
Shopper Approved - Verified Customer PERRY V.
1 week ago

All was good!!!


C
Shopper Approved - Verified Customer Cesar A.
07/13/2023

Todo bien


M
Shopper Approved - Verified Customer moth
07/07/2023 , pennsylvania

The website is very easy to use, includes helpful videos, and made checkout very easy. I did not have any issues with the site or the product I purchased. I would highly recommend using Mobility+Designed.

Product Satisfaction
5/5
Recommendation
5/5
Pair of M+D Crutches - SALES FINAL (NO RETURNS) - Black
Pair of M+D Crutches - SALES FINAL (NO RETURNS) - Black
Read more reviews about this product

07/07/2023

Great Crutches!

These crutches are exactly what I was looking for and they arrived really quickly after ordering. They've been a great help to me since I got them and I'm very glad I happened to find these. There is a learning curve when first using them, but there is with any crutches you get. They were really easy to put together too, I was able to do it by myself, which as a disabled person means a lot to me.


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Shopper Approved - Verified Customer Jennifer B.
07/03/2023

Pretty easy to navigate the web page


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Shopper Approved - Verified Customer susan G.
06/17/2023

Website is easy to use


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Shopper Approved - Verified Customer JOSH J.
05/18/2023

They were an absolute pleasure to work with. We had some questions regarding our order and they were very patient and helpful as they walked through the features and functionality of the products. We were able to make an informed decision with their tremendous help.

Product Satisfaction
5/5
Customer Service
5/5
Recommendation
5/5

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Shopper Approved - Verified Customer Stephanie D.
04/14/2023

Thank you Theresa for making the ordering process so smoothly!!


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Shopper Approved - Verified Customer Daniel S.
04/12/2023

Easy to follow


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Shopper Approved - Verified Customer Emily P.
04/10/2023

Just wish the crutch feet werent out of stock

Pair of M+D Crutches - SALES FINAL (NO RETURNS) - White
Pair of M+D Crutches - SALES FINAL (NO RETURNS) - White
Read more reviews about this product

04/20/2023

Trekkies

Amazing crutches! I lovingly call them my Trekkies, because they look like something out of Star Trek. They're so feature-rich and thoughtfully designed!


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Shopper Approved - Verified Customer Nasser A.
03/28/2023

I received damaged parts and wrote customer service twice with no response. Unfortunately I am in desperate need for the crutches and I had to purchase another pair from another supplier waiting for customer service to respond. Honestly they have a great product and can be so useful to many people more than normal crutches and I will definitely give them 5 stars on everything if they give positive response.

Product Satisfaction
1/5
Customer Service
1/5
Recommendation
1/5
Pair of M+D Crutches - SALES FINAL (NO RETURNS) - Black
Pair of M+D Crutches - SALES FINAL (NO RETURNS) - Black
Read more reviews about this product

03/28/2023

Parts were damaged and pre used


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Shopper Approved - Verified Customer Lori C.
03/27/2023

These Crutches are amazing.


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Shopper Approved - Verified Customer Jennifer H.
03/01/2023

Exactly the kind of crutches I’m looking for!


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Shopper Approved - Verified Customer Elizabeth S.
02/10/2023

Theresa was very helpful when I need new parts.


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Shopper Approved - Verified Customer GODFREY E.
02/08/2023

great equipment web site easy to get around all and all right on the money


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Shopper Approved - Verified Customer Samantha D.
02/04/2023

Easy!


M
Shopper Approved - Verified Customer Mario
07/12/2022 , KS

I had issues for purchasing what I need to put they were helpful and responsive and we got everything figured in a timely manner

Product Satisfaction
5/5
Customer Service
5/5
Recommendation
5/5
M+D Crutch Feet (Pair)
M+D Crutch Feet (Pair)
Read more reviews about this product

07/12/2022

The crutch feet are great, I had an emergency situation with the crutch feet I already have and the customer service was quick and helpful in getting everything sorted out


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Shopper Approved - Verified Customer Cynthia R.
06/03/2022 , CA

I had a great experience with mobilitydesign.com it was easy to make my purchase the website keep me informed at each step of my product being shipped out My only problem with the website was the fact that the website was out of stock of it inventory for a while I was trying to buy the Mobility + Design Crutches and Combo Stix I only had luck with crutches whe. They were restocked.

Product Satisfaction
5/5
Recommendation
5/5
Pair of M+D Crutches - Black
Pair of M+D Crutches - Black
Read more reviews about this product

06/03/2022

Best Purchase I have ever made

My daughter has Ehlers-Danlos Syndrome and Cerebral Palsy she hasn’t been able to walk in three months due to musculoskeletal pain and fatigue she was using a wheelchair but thanks to her new pair of M+D Crutches she is now walking The design of the crutches is so great she hasn’t complained about any arm, shoulder, and wrist, like she would complain with a walker. This product is well worth the purchase My daughter is now walking thanks to god send product.


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Shopper Approved - Verified Customer Terri L.
05/21/2022

Lots of info before you buy.


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Shopper Approved - Verified Customer Emily H.
05/19/2022 , TX

The website is accessible. The videos were a bit confusing at first but after re-watching, they were easy and helpful!

Product Satisfaction
4/5
Recommendation
5/5
M+D Crutches, Certified Refurbished - SALES FINAL (NO RETURNS) - Black
M+D Crutches, Certified Refurbished - SALES FINAL (NO RETURNS) - Black
Read more reviews about this product

05/19/2022

A Game-Changer

I have Ehlers-Danlos Syndrome and struggle with my mobility when it comes to longer distances. This product has given me my life back. I have been unable to go hiking (or many other long-distance activities) for years, and these not only gave me the added stability to be able to go hiking, but they're lightweight and comfortable to use! Pros: - lightweight - very adjustable - sturdy Cons: - may bruise your forearms where the arm straps sit (this may be EDS specific) - the refurbished pair I received was super dusty (but it was easy to clean them!)


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