Today, we’re proud to be helping those who are in Japan stay connected, wherever they are from. Whether they need a reliable SIM with English language support, or vacationing across the country and want to stay in touch with friends back home, we’re making it easy to stay in touch. We’ve even launched our own Japanese payment card to help expats navigate Japan’s tricky financial system! Not to mention, we’ve helped more than 7,000 people find employment through education and enterprise, and we provide daily meals to more than 14,500 hungry children in Africa.

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1,361 Verified Customer Reviews

1,361 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
1159
(85.2%)
4 Shopper Approved - Review Star
144
(10.6%)
3 Shopper Approved - Review Star
30
(2.2%)
2 Shopper Approved - Review Star
11
(0.8%)
1 Shopper Approved - Review Star
17
(1.2%)

Product Satisfaction
4.6
5 Shopper Approved - Review Star
48
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
1
1 Shopper Approved - Review Star
2
SHOW DETAILS

5-star reviews
1,000+

5-star reviews

About this Company

Today, we’re proud to be helping those who are in Japan stay connected, wherever they are from. Whether they need a reliable SIM with English language support, or vacationing across the country and want to stay in touch with friends back home, we’re making it easy to stay in touch. We’ve even launched our own Japanese payment card to help expats navigate Japan’s tricky financial system! Not to mention, we’ve helped more than 7,000 people find employment through education and enterprise, and we provide daily meals to more than 14,500 hungry children in Africa.

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K
Shopper Approved - Verified Customer Kalyana C.
05/14/2023

Good service

Company Response

Thank you for your review! We'd love to hear why your experience with us didn't quite make 5 stars - if you could send us some feedback it will help us to identify any areas of improvement so we are able to deliver an even better experience for you and our future customers. Thank you!


B
Shopper Approved - Verified Customer BHANWAR S.
05/14/2023

So good and smothly payment system


K
Shopper Approved - Verified Customer Kaleb V.
05/14/2023

Easy Ordering Process!


E
Shopper Approved - Verified Customer Enrique O.
05/13/2023

The shipping experience was easy and fast. I only missed the city name not being included as part of the final summary address presented before confirmation, so I preferred to add a second address line and write that information there, even in it's finally duplicated in the shipping sticker. Better to be safe than sorry.


G
Shopper Approved - Verified Customer Gian L.
05/11/2023

Very good!


K
Shopper Approved - Verified Customer KHAIRUL A.
05/10/2023

Easy to book. No service and no tax.

Product Satisfaction
5/5
8 Day Unlimited Data SIM
8 Day Unlimited Data SIM
Read more reviews about this product

05/10/2023

Great, value for money product

Simple process and value for money.


C
Shopper Approved - Verified Customer christian V.
05/10/2023

good


R
Shopper Approved - Verified Customer Roger L.
05/09/2023 , MN

Though the sim card comes with a United Kingdom number, I was disappointed that it did not come with a number for Russia as well.

Product Satisfaction
3/5

05/09/2023

Some disappointment

In 2016 I bought a sim card from Mobal that came with a United Kingdom number, a United States number, and a Russia number as I was traveling there. I was so excited. They were the only one that I could find that did this. Now no one does this. I don't know what the cost will be for my friends in Russia to call me.


V
Shopper Approved - Verified Customer Verna M.
05/09/2023

the instructions are easy to understand


C
Shopper Approved - Verified Customer Chang T.
05/08/2023 , Taipei

Very good

Product Satisfaction
5/5

K
Shopper Approved - Verified Customer Keziah Z.
05/08/2023

tried to pay with paypal several times and it wouldn't work, it would keep taking me back to the page where I choose the card in paypal in a loop. This should be fixed and is a poor user experience as you should be able to pay without issues.

Company Response

Many thanks for your review. Your detailed feedback will now enable us to identify and resolve the issues you have encountered and help us to deliver a better experience for our future customers.


M
Shopper Approved - Verified Customer MIKA S.
05/08/2023

So far, it's good. I would like to see how it works there


J
Shopper Approved - Verified Customer Jose M.
05/08/2023

Todo muy rápido y fácil.


M
Shopper Approved - Verified Customer Maruyama A.
05/07/2023 , singapore

gd

Product Satisfaction
5/5
16 Day Unlimited Data SIM
16 Day Unlimited Data SIM
Read more reviews about this product

05/07/2023

connection was very good


T
Shopper Approved - Verified Customer Tan A.
05/06/2023

Happy so far


J
Shopper Approved - Verified Customer Jacqueline B.
05/04/2023

Efficient app!


R
Shopper Approved - Verified Customer Ruth C.
05/03/2023

Works very well but should have info about getting a plan

Merchant Response

mobal.com tried to help this customer via the Shopper Approved Customer Resolution Center, but the customer did not respond to the assistance provided.

K
Shopper Approved - Verified Customer Kris H.
05/01/2023

Easy to purchase.


P
Shopper Approved - Verified Customer Paul M.
04/29/2023

Easy to order as it should be.


J
Shopper Approved - Verified Customer Joseph F.
04/27/2023

This was pretty quick and easy to purchase.


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