mmfurniture.com Reviews

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469 Verified Customer Reviews

469 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.8

Overall Star
Rating

5 Shopper Approved - Review Star
398
(84.9%)
4 Shopper Approved - Review Star
52
(11.1%)
3 Shopper Approved - Review Star
11
(2.3%)
2 Shopper Approved - Review Star
3
(0.6%)
1 Shopper Approved - Review Star
5
(1.1%)

Would Recommend
4.8
5 Shopper Approved - Review Star
326
4 Shopper Approved - Review Star
33
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
6
Price Satisfaction
4.8
5 Shopper Approved - Review Star
297
4 Shopper Approved - Review Star
44
3 Shopper Approved - Review Star
8
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
3
Would Buy Again
4.8
5 Shopper Approved - Review Star
327
4 Shopper Approved - Review Star
29
3 Shopper Approved - Review Star
4
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
7
Product Satisfaction
4.8
5 Shopper Approved - Review Star
302
4 Shopper Approved - Review Star
34
3 Shopper Approved - Review Star
5
2 Shopper Approved - Review Star
5
1 Shopper Approved - Review Star
6
Delivery Time
4.6
5 Shopper Approved - Review Star
282
4 Shopper Approved - Review Star
31
3 Shopper Approved - Review Star
21
2 Shopper Approved - Review Star
9
1 Shopper Approved - Review Star
9
Customer Service
4.4
5 Shopper Approved - Review Star
73
4 Shopper Approved - Review Star
14
3 Shopper Approved - Review Star
6
2 Shopper Approved - Review Star
3
1 Shopper Approved - Review Star
7
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5-star reviews
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5-star reviews

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Lisa C.
05/30/2016

I ordered a TV stand. I understood it may take 2-4 weeks. It arrived just under 2 weeks. They even called a few days ahead to make sure I was prepared, The only thing that was a little inconvenient was that they arrived in the morning, and I was told afternoon. If you call that inconvenient.


T
TB
05/30/2016

Order # 100010583. Customer service answered my questions which proved to be accurate. Delivery service was excellent- Punctual and friend. Quality furniture. Happy customer.


S
Sheridan E.
05/30/2016

I ordered a couch April 29th. It was a local delivery so I expected it to arrive within 2 weeks. After a week I emailed just to make sure things were ok. I received a call back within a day. The gentleman was very professional and informative, letting me know the they had to order the sofa from somewhere else so it would be in stock the following week. It took 2+ more weeks before the $ was taken out and my order said ready to ship. But I still didn't hear anything. I emailed again and MM responded very quickly that my sofa would be delivered in a week. This ended up being true thank goodness! We received it May 27th. Delivery was not the best experience. I was told between 10am-2pm arrival. The delivery guy arrived at 9:30am when no one was home. He didn't want to wait or come back later, and asked me to give permission for him to leave it there without me. Against my better judgment, I did, knowing a family member would be there in 10 mins. Longest 10 mins of my life waiting to see if my sofa really was there. I'm assuming the holiday weekend is what caused this guy's hurry, but it was frustrating. All in all, MM has good customer service. They respond quickly, and they're professional. But you will wait a long, long time to get your furniture and it might make you wonder if you ever will. And my deliver experience was poor.


R
Russell1
05/29/2016

On time delivery! Great! Rebecca Murphy order 100010595


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Narvin S.
05/24/2016

I got a great price on a sofa and it was delivered within 2 weeks. I would do business with them again. 100010533


W
Wade F.
05/23/2016

Found this desk at Ashley Furniture and loved it. I didn't love the idea of paying full price though. Located it on the MMFurniture.com site for a considerable discount. Easy to order on their site and arrived in about 2 weeks. I did the curbside delivery and saved a bit of money. Very easy to assemble and great quality from Ashley. Will definitely consider MMfurniture.com in the furniture.


L
Lori T.
05/23/2016

I read reviews and did see some negative ones, but decided to go ahead with my purchase anyway, since I wasn't in a rush. To my delight, my 3 pieces of furniture came in 6 days!! Not only that, but the delivery people called to let me know when they were coming the next day. I asked if they could call me the next day, so I could open the garage (I cheaply used curbside delivery, but it was raining). They did call, I opened the garage, and they put it right inside, no problems, no arguments. Also, the furniture was triple wrapped in plastic and cardboard inside that. I was impressed by how well protected it was. Nothing wrong with any of the pieces (I couldn't find the feet, but my husband did. They were tucked away inside the zippered bottoms of each piece). He screwed the feet on, and it looks beautiful! I can't attest to the quality yet because I've only had it for 2 days, but it looks beautiful and I sat on each piece and they felt firm and comfortable (but the furniture is Ashley, so the quality wouldn't reflect MMFurniture anyway). Would definitely use this company again without question. Very impressed.


A
Alex B.
05/23/2016

Offered very quick shipping, answered all of the questions, in addition of having the best prices!


G
Gabrielle
05/23/2016

I was expecting to have to wait about 3 weeks for my couch to be delivered, they scheduled me in less than 2 weeks. Professional customer service when I called with questions, couch arrived in perfect condition. Same exact model that was at Jennifer convertibles but was 869 there *on sale* then 199 for delivery there... Would have been over 1k. Mm furniture saved me 300$ ... Exact same couch


E
Evelyn
05/22/2016

I found a couch that I liked in a store and then got it online for much cheaper. Overall, my experience was good, no issues.


F
FLOYD J.
05/17/2016

THANKS SO MUCH WOTH WORKING WITH US AND HELPING US DECIDE WHAT TO DO IT WAS A GREAT EXPERIANCE WITH YOU TOO.


M
marnie
04/23/2016

I was hesitant to make such a big purchase from a company I had never heard of but my experience was a breeze from start to finish. No complaints. Best of all, my bed came in perfect condition after shipment...a different experience than I recently had on another big purchase I made with a different well known popular Internet seller. Difficult to find high quality wood furniture at such a good price. I intend to shop with mmfuniture again.


V
victorling
04/22/2016

The sofa is super comfortable. I looked it in the store, but I found it is cheaper to purchase online and the lowest price at mm furniture, what's more. shipping free!!!! I scheduled the shipping date and the driver helped a lot in getting this big sofa into our building! Thanks!


N
nevin
04/22/2016

everything was great from customer service, price, installation and delivery. for sure i will be order from them more.


M
Meh..
04/22/2016

Sales guy barely spoke English.. Gave me a " deal" that was already being advertised online. After the order called and emailed several times with no response while waiting weeks for delivery. Table and deal was very nice though. Just don't expect tip top service


L
Latoya M.
04/01/2016

Everything was fine until I found out that I wouldn't receive my product until almost 3 weeks later. Other than that everything else was great.


K
Kimberly E.
04/01/2016

Saved several hundred dollars on a great sectional. I was worried about the shipping time after reading some negative reviews but my couch arrived to the DC area 2 weeks and 3 days after I ordered. Only took away one star because it was just dropped off in the yard. I had someone in the house waiting and the delivery guy didnt even knock.


M
Mike M.
04/01/2016

Before the purchase I contacted the company to ask about delivery options. The person I spoke to was very helpful and even have me a discount code. Communication was excellent from my order confirmation to the delivery schedule. The delivery itself went very smoothly and the quality of my furniture piece is great. I am very satisfied with this entire transaction.


W
Westley E.
04/01/2016

Mm had the best price on a fourposter bed I have been waiting to buy for half a year, they had it for some $250 less then what I had seen it on Wayfair. customer service was responsiive and cordial. I was very please with my transaction.


S
Shannon L.
04/01/2016

I was nervous when you think of this giant desk getting delivered when you are not home and when your house is being remodeled and it just has to be left outside. The delivery people called me twice, let me know when they got there, where they put it and even seemed concerned for the product themselves! Very happy with the overall experience : )


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