michaelandsonrichmond.com Reviews

4.2 Overall Satisfaction Rating

Based on 164 Ratings

5
103 (62.8%)
4
30 (18.3%)
3
11 (6.7%)
2
2 (1.2%)
1
18 (11%)
100+

Customer Service

5 Average

5
(2)
4
(0)
3
(0)
2
(0)
1
(0)

Product Satisfaction

4.7 Average

5
(18)
4
(5)
3
(1)
2
(0)
1
(0)

Price Satisfaction

4.4 Average

5
(14)
4
(7)
3
(1)
2
(2)
1
(0)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

michaelandsonrichmond.com

M

Michael D.
6 days ago

Verified Purchase

5.0
Overall Satisfaction Rating

"easy to submit request"
K

Kimberly E.
03/18/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"So far so good"
W

William P.
02/26/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Easy to use website"
B

Barry N.
02/18/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Website was easy to navigate."
J

J.D. S.
01/16/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"only submitted request so far"
K

katrina S.
01/15/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"just getting started was very easy"
S

Shannon N.
01/09/2019

Verified Purchase

5.0
Overall Satisfaction Rating

"Used M&S in the past, great service, very polite and knowledgeable."
T

Tom R.
12/13/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Waiting on call to schedule service. So far ok"
D

Debbie L.
11/11/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Easy on line scheduling."
C

Chris M.
11/05/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Great website- requested service so we’ll see how it goes from here."
C

CATHERINE B.
10/23/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"SOUNDS LIKE THIS WILL BE A GREAT SERVICE"
D

Desmond H.
10/22/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Fast"
C

Clyde C.
10/12/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Your men just installed a tankless hot water heater."
S

Sean C.
10/11/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"User friendly, simple to use and navigate service request platform."
C

Carl H.
10/10/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Easy online service"
M

Michael W.
09/28/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Excellent"
J

Jim S.
09/26/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"We had a very good experience with the plumbing repair, which is why I contacted Michael & Son regarding our HVAC problem. We are still in the process of having our HVAC problem resolved. I am pleased with the responsiveness of the Technician but am surprised at the cost of installing a condensate pump on our HVAC system. It is much more expensive than I thought it would be."
Product Satisfaction
4/5
Price
4/5
F

Frances
09/21/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Have used Michael and Son before. Impressed with their technicians."
J

Joseph E.
09/15/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"Very easy to request service."
S

Sakura P.
09/15/2018

Verified Purchase

5.0
Overall Satisfaction Rating

"I am just submitting an online request."

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