michaelandsoncharlottesville.com Reviews

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60 Verified Customer Reviews

60 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.4

Overall Star
Rating

5 Shopper Approved - Review Star
46
(76.7%)
4 Shopper Approved - Review Star
4
(6.7%)
3 Shopper Approved - Review Star
5
(8.3%)
2 Shopper Approved - Review Star
0
(0%)
1 Shopper Approved - Review Star
5
(8.3%)

Customer Service
5.0
5 Shopper Approved - Review Star
1
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.5
5 Shopper Approved - Review Star
7
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.0
5 Shopper Approved - Review Star
5
4 Shopper Approved - Review Star
3
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS

5-star reviews
46

5-star reviews

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J
Shopper Approved - Verified Customer Joe K.
11/19/2017

J


C
Shopper Approved - Verified Customer Carol
10/09/2017

Blew me off four times.


D
Shopper Approved - Verified Customer Dr. C.
07/03/2017

Site is very easy to use.


R
Shopper Approved - Verified Customer Ron T.
02/12/2017

Inquiring


E
Shopper Approved - Verified Customer Ed R.
11/29/2016

Handy online service request.


M
Shopper Approved - Verified Customer Martin L.
11/27/2016

Had to submit form twice


F
Shopper Approved - Verified Customer Franklin B.
06/13/2016 , VA

good

Product Satisfaction
5/5
Price
5/5

C
Shopper Approved - Verified Customer clint C.
06/07/2016

Nice web site!

Product Satisfaction
4/5
Price
3/5

S
Shopper Approved - Verified Customer S. B.
05/14/2016

I made an appointment for today, Saturday May 14th, from 10-2. I waited around all Saturday morning for this guy. Finally, after sending a note in reply to the CSR confirmation and then calling at 12:40 I was told that either the customer service representative or the technician (Sal) would call me. At 1:10PM Sal calls to say that "there has been a mistake and he was double booked and could we reschedule".


I hope you don't find this as acceptable. All of Saturday morning, into the afternoon waiting...

If there was a zero rating I would give this experience a zero

I certainly hope this isn't the way you do service on a regular basis.


B
Shopper Approved - Verified Customer blanton B.
03/17/2016

have someone give us a quote on work, please. We can be home at your convenience.


H
Shopper Approved - Verified Customer herman S.
02/11/2016

It is very nice to be able to arrange for a phone conversation via email.


S
Shopper Approved - Verified Customer Susan M.
12/09/2015

i like being able to fill out a form when I can't figure out which geographical area will provikde the service.


D
Shopper Approved - Verified Customer Dawn N.
11/07/2015

Just wanted to tell you how great the service was and provide kudos to your plumber Chris Thompson who worked on our renovation project last week and on Monday 2 Nov. Chris not only did a great job on the plumbing he completed, but went above and beyond to understand our entire project, make thoughtful recommendations, and help us set up the next stages of getting our plumbing finished. This was by far the best experience working with a plumber we have ever had, and as a result, we will definitely use Michael and Sons in the future.


J
Shopper Approved - Verified Customer Jerred
10/27/2015

I have used Michael & Son services in the past, and appreciate the services offered.


B
Shopper Approved - Verified Customer Bill H.
10/18/2015

First time- had plumbing issue- very nice tech. fixed in less than 1/2 hour


K
Shopper Approved - Verified Customer Kelli H.
10/14/2015

so far so good


J
Shopper Approved - Verified Customer John F.
10/08/2015 , VA

So far so good. I left my review on Yelp.com

Product Satisfaction
5/5
Price
4/5

J
Shopper Approved - Verified Customer Justin B.
09/07/2015

It's Labor Day. Are you even open? Been on hold and would prefer to just leave a message.


A
Shopper Approved - Verified Customer Anthony B.
08/05/2015

Web site very informative


L
Shopper Approved - Verified Customer Lisa M.
07/01/2015

Guys came to assess job for me; said I'd get email w/estimate, NEVER SENT. My first time to call you guys:not impressed!!!


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