michaelandsoncharlottesville.com Reviews
60 Verified Customer Reviews
60 Customer Ratings and Reviews
Shopper Approved collects trusted reviews from customers who have made a verified purchase.
4.4
Overall Star
Rating
5-star reviews
11/19/2017
J
10/09/2017
Blew me off four times.
07/03/2017
Site is very easy to use.
02/12/2017
Inquiring
11/29/2016
Handy online service request.
11/27/2016
Had to submit form twice
06/13/2016 , VA
good
06/07/2016
Nice web site!
05/14/2016
I made an appointment for today, Saturday May 14th, from 10-2. I waited around all Saturday morning for this guy. Finally, after sending a note in reply to the CSR confirmation and then calling at 12:40 I was told that either the customer service representative or the technician (Sal) would call me. At 1:10PM Sal calls to say that "there has been a mistake and he was double booked and could we reschedule".
I hope you don't find this as acceptable. All of Saturday morning, into the afternoon waiting...
If there was a zero rating I would give this experience a zero
I certainly hope this isn't the way you do service on a regular basis.
03/17/2016
have someone give us a quote on work, please. We can be home at your convenience.
02/11/2016
It is very nice to be able to arrange for a phone conversation via email.
12/09/2015
i like being able to fill out a form when I can't figure out which geographical area will provikde the service.
11/07/2015
Just wanted to tell you how great the service was and provide kudos to your plumber Chris Thompson who worked on our renovation project last week and on Monday 2 Nov. Chris not only did a great job on the plumbing he completed, but went above and beyond to understand our entire project, make thoughtful recommendations, and help us set up the next stages of getting our plumbing finished. This was by far the best experience working with a plumber we have ever had, and as a result, we will definitely use Michael and Sons in the future.
10/27/2015
I have used Michael & Son services in the past, and appreciate the services offered.
10/18/2015
First time- had plumbing issue- very nice tech. fixed in less than 1/2 hour
10/14/2015
so far so good
10/08/2015 , VA
So far so good. I left my review on Yelp.com
09/07/2015
It's Labor Day. Are you even open? Been on hold and would prefer to just leave a message.
08/05/2015
Web site very informative
07/01/2015
Guys came to assess job for me; said I'd get email w/estimate, NEVER SENT. My first time to call you guys:not impressed!!!
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