michaelandsoncharlottesville.com Reviews

4.4 Overall Satisfaction Rating

Based on 60 Ratings

5
46 (76.7%)
4
4 (6.7%)
3
5 (8.3%)
2
0 (0%)
1
5 (8.3%)
46 5 stars in a row

Customer Service

5 Average

5
(1)
4
(0)
3
(0)
2
(0)
1
(0)

Product Satisfaction

4.5 Average

5
(7)
4
(3)
3
(1)
2
(0)
1
(0)

Price Satisfaction

4 Average

5
(5)
4
(3)
3
(2)
2
(0)
1
(1)

Shopper Approved actively collects reviews from actual verified customers, which helps more accurately reflect customer’s overall satisfaction with this company.

michaelandsoncharlottesville.com

H

holly J.
07/14/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

easy to request service on line
L

Lloyd E.
07/03/2020 , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Always provides top service
Product Satisfaction
5/5
Price
5/5
CustomerService
5/5
S

susan M.
06/11/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Michael and Son's has always provided great service.
R

Rochelle D.
03/26/2020

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Thank you for your help.
A

Alan H.
01/08/2020

Shopper Approved Checkmark Logo Verified Purchase

1.0
Overall Satisfaction Rating

Submitted a request for service before Christmas, no contact from Michael & Son as of second Wednesday in January.
J

John T.
12/14/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Prior HVAC installation went very well.
B

Birgit G.
11/15/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

The services offered are easy to see, and scheduling the service was very easy
S

Steve L.
10/18/2019 , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Just a bit pricey to replace ceiling fans and light fixtures, about $300 a piece. The work crew was knowledgable, courteous, and efficient.
Product Satisfaction
5/5
Price
3/5
T

Tim
09/03/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I always use Michael and Sons, they are prompt, professional and reasonably priced.
H

hillary B.
08/12/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

super easy online site, which is perfect while I'm trying to multitask.
T

Thomas
07/22/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

So far so good
D

Darrell K.
07/09/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Used your plumbing service which is always the BRST hoping same for electrical
J

Joyce J.
07/03/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I am so happy to have the coolness the heat pump is providing in this hot weather. Michael and Sons were very efficient in the installation.
D

Dustin P.
06/26/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Wed site is very informative and user friendly.
X

x
05/20/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Easy service request form on the website, thanks!
R

Richard R.
04/13/2019 , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Joey provided amazingly instant service and demonstrated magnificent professional help. Surely will call Michael & Son the next time I need reliable, courteous, exceptional help. Richard G.
Product Satisfaction
5/5
Price
5/5
E

Elizabeth B.
03/29/2019 , VA

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

I've used your company before and been impressed with the service and price. I had both a plumber and an electrician in that day. The plumber was great. He knew what he needed and was very clear in explaining the fix and what he would need. The electrician was less so and I had to call him back after he left to fix a short that he had avoided in his initial installation of the ceiling fan and light kit. I thought the additional charges were not warranted and should have been taken care of when he did the installation. Both were pleasant and presented themselves professionally. I was happy enough to sign up for an annual service agreement.
Product Satisfaction
4/5
Price
4/5
P

Patty N.
02/19/2019

Shopper Approved Checkmark Logo Verified Purchase

3.0
Overall Satisfaction Rating

Service and people are very good, but furnace still not working.

Update: Furnace working but after waiting 5 days for part to come in (with no heat), it was discovered the part didn't need to be replaced, the system hose had leaves inside it. Glad they figured it out before paying for the part, but a week with no heat in the winter was not fun. Thank you.
Product Satisfaction
4/5
Price
4/5
T

Tila K.
02/18/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Na
C

Cristi R.
01/28/2019

Shopper Approved Checkmark Logo Verified Purchase

5.0
Overall Satisfaction Rating

Pretty easy as I only had to find the website and submit a request
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