michaelandsoncharlotte.com Reviews

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81 Verified Customer Reviews

81 Customer Ratings and Reviews

Shopper Approved collects trusted reviews from customers who have made a verified purchase.

4.3

Overall Star
Rating

5 Shopper Approved - Review Star
58
(71.6%)
4 Shopper Approved - Review Star
9
(11.1%)
3 Shopper Approved - Review Star
4
(4.9%)
2 Shopper Approved - Review Star
3
(3.7%)
1 Shopper Approved - Review Star
7
(8.6%)

Customer Service
5.0
5 Shopper Approved - Review Star
1
4 Shopper Approved - Review Star
0
3 Shopper Approved - Review Star
0
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Product Satisfaction
4.6
5 Shopper Approved - Review Star
7
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
1
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
0
Price Satisfaction
4.0
5 Shopper Approved - Review Star
5
4 Shopper Approved - Review Star
2
3 Shopper Approved - Review Star
2
2 Shopper Approved - Review Star
0
1 Shopper Approved - Review Star
1
SHOW DETAILS
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L
Shopper Approved - Verified Customer Linda S.
05/25/2020

Will respond after this service. Previous service has been outstanding.


K
Shopper Approved - Verified Customer Kellp P.
05/22/2020

requested service call before but never received it.


M
Shopper Approved - Verified Customer Mary H.
05/14/2020 , NC

Excellent

Product Satisfaction
5/5
Price
5/5
Customer Service
5/5

C
Shopper Approved - Verified Customer Colten M.
04/01/2020

Entered an inquiry on the site. Someone quickly contacted me to schedule a service call...that part was great. However, that “service call” was simply the tech showing up at my house, taking two pictures of my water heater, and putting together a quote for $2,000 repairs or for $3,600 replacement. Not once did he even touch the hot water heater, let alone diagnose anything for the repairs. I essentially paid $72 for someone to put together quotes. Manager already contacted me and confirmed that the $70 fee is to have someone pull up in my driveway and even admitted that the “service” could be handled over the phone. Can’t charge $70 for a phone call though, can you?


R
Shopper Approved - Verified Customer Robert M.
02/24/2020

I called earlier today and was told then someone would contact me but I never got a call from anyone


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